Does anyone know if the seller of this product is or is not providing support? I have submitted ticket with no response and a post.
We will reply your ticket soon as possible.
Any delay is because of queue of ticket. Sorry us!
Replacing the images on the Featured Courses
I would like to replace the default featured course images with new images. Where do I go to make the change?
I would also like to replace the verbiage [[takealook]] as shown on the featured course with the [[Read More]]. Where does this change take place?
Lastly, I would like to replace the word [[LINKS]] in the footer with “SOCIAL NETWORK”
You can replace images of Featured Courses in Edit Course, in field Course Summary Files.
Texts are in lang folder.
Text are in the lang folder? I do not understand. Also, I noticed today that the images in the link boxes on the home page has disappeared. Any suggestions for getting it back? and I am getting an error message when I now click on the link. www.virtualedgelearning.com This occurred when I changed the [[LINK]] in the footer to Resources. But, it won’t change back and I need to know how to get rid of the [[ ]] asked above.
So. Genenis has a folder name ‘lang’. Inside this folder there the language files. You just need change the words in the files. Are you using Genesis 2.0, right?
Yes, I am
Inside genesis folder, you has the folder lang, inside folder lang you has a folder to each language existing (en, es, pt_br …), inside the language that you want change, there is the file: theme_genesis.php. At this file you can easily change the words.
Do you have any suggestions regarding how i can create static pages? The plugin from moodle does not work with the theme.
That is the same plugin I installed but kept getting an error message. How soon will the embedded plugin be made available?
Maybe this month, probably next month or more.
What version of Moodle are you using?
Question, is it standard for the short name to be combined with the long name in the title section of the all courses course list?
Sorry, we don’t found this. Can you send us a screenshot?
I could not create a ticket, your site is under construction? Here is the link to the image https://db.tt/4FtO5nzO
We saw in Google Analytics that you was in our support page
You can create ticket if want. The site is under construction, but ticket system is working.
It’s really weird, because in our preview appears only shortname, and layout appears different too. What’s version of your Moodle?
Ticket system does not recognize my login anymore
This is a new ticket system. You need sign up!
System will not accept .JPG IMAGES
Sorry!Now is all ok!
Hey, Zuuper great theme!! Already bought it Will you code it to support Moodle 2.7?
Please help me change the size of the register text backgrounds so that the title is inside the box
Hi John!Can you send us your Moodle URL, an user, and links of this page to we can view the issue?
To a better support, please open a ticket on www.ararazu.com/support
Please help me change the text color so that it is not too dark to read on my dark background
Alguem ja passou pelo problema do upgradesettings.php, digo… quando voce acessa o endereço/admin e faz o login de administrador, fica tudo em branco não renderiza nada. Mesmo atualizando limpando o cache, etc, fica do mesmo jeito… só funciona quando utilizo uma url do histórico. por exemplo, dominio.com.br/admin/settings.php?section=frontpagesettings.
Se alguem puder dar uma ajuda, agradeço muito.
Ainda não recebemos nenhuma ocorrência deste problema.
Qual a versão do Moodle você está utilizando?
Moodle 2.6. neste momento, fui no administrador e cliquei na administração do site / Avisos, ele tambem trava, quer dizer não aparece nada, nem o próprio template.
acontece em todos os navegadores, IE 10, 11, Safari, Firefox, Chrome.
Novo detalhe, apenas no template Genesis acontece: Quando acrescento blocos, ele adiciona normalmente, mas quando vou retirar o mesmo e clico na engrenagem para mostrar as opções, ocultar e excluir, ele volta ao topo com a url /?redirect=0.
Estou apenas tirando todas as dúvidas para poder adquirir o template para mim tambem. Caso seja necessário e queira outra canal para poder conversar e explicar melhor, é só informar.
Então, este tema foi desenvolvido originalmente para o Moodle 2.5, como é dito na sua descrição, por isso ele pode apresentar alguns comportamentos estranhos no Moodle 2.6.
Este mês, a partir do dia 12, começaremos uma série de melhorias nos nossos produtos, inclusive no Genesis, e uma destas melhorias é a atualização para o Moodle 2.6/2.7, o que resolveria este tipo de problemas.
Atualmente o aconselho à usar o Moodle 2.5 e após a atualização, atualizar também o seu moodle.
Sem problemas, irei instalar o moodle 2.5. Obrigado pelo pronto atendimento, isso realmente faz a diferença. Estarei aguardando as melhorias para o moodle 2.6/2.7.
Conte com a gente sempre que precisar! (:
I love the Genesis theme but I’m having trouble with it in Internet explorer.
If you Hover your mouse over “courses” on my site, or any item with a pop-out it won’t put the menu where it belongs so you can click on it. It puts the menu off to the left and is not usable. My site is:
It works fine in Google Chrome, though. Please help ASAP.
At line 73 starts the stylesheet of div#menu li.has-sub>ul, add the properties:
Sorry, I have made the change, but did not fix the problem.
Do you activated Theme Designer Mode to clear caches?
I just did that, which corrected the location problem – but when you move the mouse down to the menu it disappears now. You can try it to see.
Now your Moodle appears fine to me in all versions of Internet Explorer.
Try refresh the browser with CTRL+F5 and clean the browser’s caches.
I have done that, but when you move the mouse down to actually click on a link, it disappears still. Please advise. Thanks!
Yet in div#menu li.has-sub>ul, at property margin, change -10px to -13px.
Will do. Can you tell me how to email you about getting a Wordpress website theme identical to this one?
It did not change the problem, sorry. As soon as your move the mouse down the menu disappears still. Thanks.
Can you send your Moodle and FTP access in our support? (www.ararazu.com/support)
I got error like this when access http://wiki.eonchemicals.com/moodle/theme/genesis/settings/index.php
current_theme() is deprecated, please use $PAGE->theme->name instead
line 1006 of \lib\deprecatedlib.php: call to debugging()
line 42 of \theme\genesis\layout\settings.php: call to current_theme()
line 870 of \lib\outputrenderers.php: call to include()
line 800 of \lib\outputrenderers.php: call to core_renderer->render_page_layout()
line ? of unknownfile: call to core_renderer->header()
line 1644 of \lib\setuplib.php: call to call_user_func_array()
line 20 of \theme\genesis\settings\classes\SettingsRenderer.php: call to bootstrap_renderer->call()
line 20 of \theme\genesis\settings\classes\SettingsRenderer.php: call to bootstrap_renderer->header()
line 40 of \theme\genesis\settings\classes\GenesisSettings.php: call to SettingsRenderer->header()
line 8 of \theme\genesis\settings\classes\GenesisSettings.php: call to GenesisSettings->renderSettings()
line 5 of \theme\genesis\settings\index.php: call to GenesisSettings->construct()
I use Moodle 2.6.3+ (Build: 20140605).. please help.
Can you send this issue in www.ararazu.com/support for a better support?
It is not Moodle 2.6+ ready, yet.
Genesis was developed for Moodle 2.5, It works in Moodle 2.6, but can presents some weird behaviors.
Soon we will update for work in Moodle 2.6/2.7 without problems.
Looking forward to purchasing this theme. For some reason the demo login details don’t work: user1/8VHVXcZW!
Also, glad to hear you are updating for 2.7! When can we expect this release?
Also, is it hmtl5 based?
We intend release the update for Moodle 2.7 until next month.
The user was fixed, now you can login.
Yes, Genesis is HTML5 based.
I upload theme in moodle, but I do not see a theme.i’m Using moodle version 2.5.6. please help me..
Try activate Theme Designer Mode to clear caches.RegardsArarazu
ok. thx u so much
Your issue was solved?
Are you liking our theme?
Hi, will have some video tutorial to customize the theme?
Unfortunatelly not, but we can give tips for help you.
What you want customize?
Hello, I have problems so that the image is displayed in the slider, I copied the URL but does not accept it, to do the url of the botom “MORE” I do not want to be anywhere, it is very urgent please answer me, attached picture, thanks!
We don’t understand your issue well, can you explain better?
Hello, i have two problem with theme genesis,
second: block my private files works fine whit any default noodle theme, ( i use 2.5.3 version ) but doesn’t work in genesis, it appears like this http://ecomunica.net/my_private_files.png
Can you help me whit this???
First off, thank you for purchase Genesis.
1 – Can you give me your Moodle URL, an user access and the link of page that happens the issue of calendar?
2 – We already fixed this issue, but We not uploaded yet because we are doing a lot of updates that will be uploaded soon, and this is one of these.
For your privacy, please, send the access in our support: http://www.ararazu.com/support/
1)We can’t able to create Module activity in Site News
2)We can’t able to go home page after valid Login credentials without using “My” word in Address bar.
Please reply at the earliest as its high priority issue ..
Ticket id 144 in http://www.ararazu.com/support/
The ticket was replied in support system.
Hello. We are interested in buying it. I wonder if it would work in moodle 2.6, since for example we see that the documentation refers to version 2.5.
Could you tell us if it is 100% compatible with version 2.6?
Thanks and regards
Genesis is compatible with Moodle 2.5, 2.6 and 2.7.
Hi there how do I get images to appear in the featured courses blocks—I know it must be simple but I cant find the function
When you create or edit a course, you has the option Course Summary Files.
In this field you can add the image.
Can you provide the password so we can see inside work?
login: user1 | password: 8VHVXcZW!
Good Move sir..Most expected for me…Thank you..Good Work doen
Please, rate us!
i have noticed you have released an update. do i just replace my existing genesis theme with the new one or is there a special process of going about this?
Hi Can we get any trail version of this theme to check the compatibility, we have some customization on the original moodle installation.
Unfortunatelly we don’t have trail version, but you can require your money back if not work.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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