503 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello Pego,

I’ve installed your template, it’s very nice, non doubt. But loading is very very long (about 1 min)! How can I improve this parameter? W3 Total Cache installed, however. I don’t understand… tripot.fr

Best regards,

pego
pego Author

Hi there,

the loading time depeneds on how many pages and portoflio imtes you have. One option would be to make all portfolios open in a pop up and not lading a page for them.

BEst regards,

pego

Default-user

Thanks Pego for your answer. Make a pop-up, why not, but how can I do? You said “On option”, so what are else ones?

Best regards,

pego
pego Author

Hi again.

An option would also be to make portfolios load on click(no preloadingf) but this would require some more coding.

Best regards,

Pego

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Spain
hugoob Purchased

Hello Pego,

I have the next questions and problems:

- It’s possible add more than one mark at Google Map? for example four situations at map. - Do you have any solution/fix for the Google Maps partially load? - My contact formulary doesn’t sends e-mails, i opened error_log on mail folder and shows this:

failed to open stream: No such file or directory in /home/kzuekgww/public_html/new/wp-content/themes/genius/mail/MailHandler.php on line 2

Where is Mail.php? at my mail folder only have MailHandler.php

Thanks

pego
pego Author

Hi there,

think we got your email and have already replied to it. So do reply there.

Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! Great theme however I need help. Bought this theme as part of a bundle, and I can’t seem to find the short codes. The “shortcodes” page was simply html code, and not usable shortcodes that I’m familiar with from previous themes. I do have your documentation however. Can you help me locate the short codes please?

Thanks, Frank

pego
pego Author

Hi,

look into folder documentation and see shortcodes.html. Open this file with some html editor and you will see some shortcodes for the pages.

regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

quick question… My title of my website the most recent portfolio item I posted. Is this a common issue….burningpulsedesign.com

thanks

pego
pego Author

Hi,

not sure why this get’s read to your title. Can you send us a temp admin access on our email so that we can check?

Best regards,

Pego

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi Pego! the site is www.nika-solutions.com I have some screenshoots about this. If you give me your email I can send them to you. The problem is seen with internet explorer and in some pc’s with chrome as well. Cheers!!

pego
pego Author

Hi,

Go to our profile on TF and on the right bottom is contact form, you can use it…

Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Quick as flash!!! this is what I send to your email some minutes ago: Hi, Pego. ok, so I’m trying to replace the widget-twitter.php But I can’t find the original file. Where is this file to be located in the original installation? You wrote it was inside the /functions folder , but there’s nothing there. Thanks for your support and quick response! I’m giving your template a 5 star!!! gracias amigo! ps: I’m attaching the images of the mistake seen on internet explorer the site is www.nika-solutions/com

pego
pego Author

Hi there,

we have replied to your email. Do reply there for solving the issues.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Help, I am not sure why, but all of sudden the entire site turned into one long page and the slider disappeared. None of the links in the menu are working.

pego
pego Author

Hi there,

what was the last change done before this happned? It seems that the javascript broke or one of your pages is broken. Can we see the site?

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Pego,

I have purchased and installed your template and I am very happy with it.

One question, I cant seem to make the dynamic background to work, you know when you scroll down and the background stays the same? For example, in the “Portfolio” page in the demo:

http://trendis.si/wp-themes/genius/#!/portfolio

The background remains static, while in my website if you scroll down, the background gets cut off:

http://screencast.com/t/hdzco5DKxhQ

This is the current setting I have, what am I doing wrong?

http://screencast.com/t/kY355DAiD

Thank you,

pego
pego Author

Hi,

you must have the Background repeat set to no repeat. Also try adding “fixed” to Background position. If you still don’t get it ok, you might write us an email and ad a temp admin access to your site.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
drog1998 Purchased

hi Pego,

i’m having trouble with the contact form, could you please help?

I’ve followed your instructions but no mail is coming through.

THanks.

pego
pego Author

Hi,

you may write us an email and include: a temp ftp access and name you host provider. Use the contact form on our Themeforest profile.

Best regards,

Pego

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello, love your theme! How do change the order of the menus? I can’t do it through the menu settings

Thanks!

pego
pego Author

Hi,

you just set the Order attribute for each page. That will arrange them in an order that you want.

Best regards,

pego

  • Exclusive Author
  • Has been a member for 3-4 years
  • Indonesia

I’ve installed your template, it’s very nice, non doubt. But loading is very slow after i’m uploaded some photos :)

pego
pego Author

Hi there,

loading depends on the page content. One thing that can be done here is, if you would wish to have portoflio imtes open just as pop ups, that would make the loading time smaller, since there won’t be no pages for single portfolio items.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi there How do I get me background image to appear fullscreen like the demo? Thanks a lot

pego
pego Author

Hi,

how big is your bg image? Would it need to be streched?

Best regards,

pego

Default-user

Ah sorry. I thought the image you used was scaling – I’ve used a massive image and now it works like yours ;) Thanks a lot

pego
pego Author

Great you got it solved out :)

pego
pego Author

Hi,

easeType can be: ‘fadeIn’, ‘fadeInUp’, ‘fadeInDown’, ‘fadeInLeft’, ‘fadeInRight’, ‘fadeInRight’, ‘bounceIn’, ‘bounceInDown’, ‘bounceInUp’, ‘bounceInLeft’, ‘bounceInRight’

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Ah. Is it possible to slow the slider down? Thanks again

pego
pego Author

Hi.

At the bottom of js/scripts.js you will find this:

className: 'oneByOne1',                 
easeType: 'random',
slideShow: true,
slideShowDelay: 3500

The number 3500 are the milisecounds.

Best regards,

pego

Default-user

Thanks for that. Is there any documentation for the onebyone slider? I’d love to set the easetype but would like to try out the options. (Thanks again)

pego
pego Author

Hi,

we answer this question in you comment, but will also paste it here:

easeType can be: ‘fadeIn’, ‘fadeInUp’, ‘fadeInDown’, ‘fadeInLeft’, ‘fadeInRight’, ‘fadeInRight’, ‘bounceIn’, ‘bounceInDown’, ‘bounceInUp’, ‘bounceInLeft’, ‘bounceInRight’

Best regards,

pego

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 100 and 1 000 dollars

Hello I want to setup my gmail account in contact form. Can, you please help me.

pego
pego Author

Hi,

did you set the first lines in the Mailhanlder.php file? If yes, and izt still not working you may send us a temp ftp access on our email. Do write who is your host provider as well.

Best regards,

pego

makonline

I put the below details

$from = “noreply@astargraphic.com”; $to = “kumarmoney1983@gmail.com”; /* it can be the same tha you created it before */ $host = “asia.secureserver.net”; $username = “noreply@astargraphic.com”; $password = “xxxxxxx”;

makonline

I purchased the hosting from godaddy.com and i made noreply email from there.

so it did not still work

Also i want put flash elements in the portfolio section

pego
pego Author

Send us an email with some temp ftp login and we will look into.

regards

makonline

Sorry, I did not understand

pego
pego Author

Send us an email with you ftp login details, so that we can check why your contact form isn’t working.

Best regards,

pego

makonline

Here are details

user theme

pass Temp1234

email: noreply@astargraphic.com

is, this enough

pego
pego Author

Send us an email with you ftp login details

pego
pego Author

Hi,

please do not write any credentials online in the comments section.

Write us an email ( designpego [at] gmail.com )

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Can you assist me ASAP??? for some reason my site is not working in IE 8. www.tra-lia.com

Its not working in Firefox either. Only working in chrome

pego
pego Author

Hi,

we opened the site in firefox and IE 8 and don’t see the issue. Can you be more specific?

Best regards,

pego

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hey Pego!

Love the theme, great job!

I just wanted to know if you had any detailed documentation of the Shortcodes beyond the theme documentation pdf?

pego
pego Author

Hi there,

tnx for the kind words. The theme documentation is the only document where we have this. Is there something special you want to know? We may answer you directly.

Best regards,

Pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Simple and effective theme – thanks.

Could you tell me how to change the slide duration on the home page.

Cheers

Musokonk

pego
pego Author

Hi,

at the bottom of scripts.js you will find this:

className: 'oneByOne1',                 
easeType: 'random',
slideShow: true,
slideShowDelay: 3500

3500 are miliseconds, set it as you want it.

If you have any other question be free to ask.

Best regards,

Pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Theme immediately crashes Safari on iPhone when theme is set to be responsive. After a full re-download and fresh install, still no luck.

Website: http://skycastlestudios.com

Any insight?

pego
pego Author

Hi there,

you are using the contact template but don’t have the settings for it saved. This might be the issue. If you still have problems do post us an email and add a temp admin access.

Best regards,

pego

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Poland
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Hello, I bought this in Bundle. Great theme i’m using it, but loading time make webiste useless. You said:
An option would also be to make portfolios load on click(no preloadingf) but this would require some more coding.
Can you pls say how to do this? Bcs no it’s loading even big portfolio images…

P.S. Where is preloading code. Can i disable preloading at all?

pego
pego Author

Hi there,

the preloading can’t be tiurn off, because then the outcome before the theme is loaded would be messy. Yes that is one option that reqiures not so little coding(portoflio opening needs to be done using ajax), an option (with less coding) is also to have all portoflio open with pop up.

Best regards,

pego

byVerter

“an option (with less coding) is also to have all portoflio open with pop up.” Do u mean adding second wordpress install for porfolio? My website is http://piotrparys.com and it took 1 minute to load. I needed to build portfolio website to show someone, but it can load so long :( Can you help me pls?

pego
pego Author

Hi,

with somecustom work portoflio items could be opened with a pop up, not having a single page for them. LThey would open on title and image click the same way they open now if clicking on image. If you click on title now, you go to single page.

Best regards,

pego

byVerter

What’s the cost of this custom work?

pego
pego Author

Hi,

send us an email and include the temp admin access. We will discus further there.

Best regards,

pego

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Poland
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars

I think that the solution will be to make porfolio images and thumbnail loading separately.

pego
pego Author

We have given you a reply one comment above.

Best regards,

pego

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