An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Flipthemes, does not currently provide support.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Which image sizes are suggested?

  • Blog Overview Image: 550×350 px
  • Gallery Overview Image: 370×370 px
  • Slider Image: 800×350 px
  • Single Image: 800 x … px – any height

How can I add the “Read More” link?

The “read more” link appears with the use of WordPress’ read more marker. If you use “the excerpt” no “read more” link apprears. You can rename “read more” in the genova settings.

How can I add the social icons that are in the example.

Take the text-widget and put it in the closed or open widget-area.

Put this text in the widget:
<div class="follow">
  <ul> 
    <li class="rss"><a href="http://www.rss.com"></a></li> 
    <li class="facebook"><a href="http://www.facebook.com/pages/flipthemes/113424158687483"></a></li> 
    <li class="twitter"><a href="http://www.twitter.com/flipthemes"></a></li> 
  </ul>
</div>
You should change the links to your own social profiles.

Please make sure that you have installed Genova 2.0

How can I do a cool gallery?

It’s not that difficult doing the gallery.

1. Create posts and put them in a special category, e. g. “Gallery” 2. Go to “Genova” in the WP-Backend and paste the category name in the field “Pages in Gallery-Style” 3. Press Save 4. You can now add the category in your page menu 5. You’re done

You can do as many gallery as you want :)

My Gallery does not work. There is no lightbox. How to fix this?

For the subgallery, we suggest to set up the thumbnail filesize in Settings/Media to 138 px x 138 px to make shure the default wp-photogallery looks nice.

How to set up a beatiful contact form

Just install the plugin “contact7” and put in the following code into “form”

<div class="field"> <label for="pre-name">Name</label>[text pre-name] </div> <div class="field"> <label for="name">Surname *</label>[text* name] </div> <div class="field"> <label for="mail">E-Mail *</label>[text* mail] </div> <div class="field"> <label for="phone">Phone</label>[text phone] </div> <div class="textarea"> <label for="formText">Message *</label>[textarea* formText] </div> <div class="button">[submit "Send"]</div>

How to get rid of the sliding down text field on the gallery preview

Paste into custom.css this line:

.portfolio .info-shadow { display: none !important; }

How to create Subgalleries

The subgallery with its Lightbox is created with the native Wordpress gallery function. You don‘t need any Plugin to install.

All you have to do, is to set up the thumbnail filesize in Settings/Media to 138 px x 138 px and follow the instructions in the wordpress.tv tutorial:

http://wordpress.tv/2009/01/05/creating-an-image-gallery/

How do I rid of the sliding down post information field on the single post view?

You can do this through CSS . Just add the line .single-post .header .inner-shadow { display: none; } to your custom stylesheet.

It is also possible to delete the markup. Therefore you have to navigate to single.php in the genova-theme-folder and delete or comment out line 32 to line (including) 46. Please don’t forget to close the open PHP-tag with a ?> after line 31.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

by
by
by
by
by
by