Hi can you look at my site and see that the bottom for some strange reason the facebook bit isnt working anymore
You didn’t give me url but please download newest update.
Facebook plugin was fixed many weeks ago.
How do i download the update and do i just install it over the old one?
Just redownload again from themeforest and upload new files to your FTP.
do i need to overwirte all old files? It wont delete my products will it?
If you edited files from this theme check changelog.html too see which files was edited. If not you can reupoad all files.
Your products won’t be removed.
In the install instruction that you state that ‘admin’ and ‘catalog’ should be uploaded to the opencart installation. But in the files to upload folder there is 2 more files, should i upload these aswell or just ‘admin’ and ‘catalog’?
Admin, Catalog, Image.
I have updated to the latest version of opencart and added the latest theme. I cannot get the zoom to work in the image it just goes to a page of the image. I know there is a jquery conflict somewhere just not sure where.
Click on the image and see what happens.
Did you try reupload files again?
if yes please send me ftp account via contact form on my profile page.
before purchasing, there are some questions. does it have character limit function on product name? if the product name is too long, are there garbled words showed up, like @^&), cause by Chinese, ??
Please send me url to store.
Is it possible to show all Twitter messages with #name, instead of showing the @account?
So hashtag instead of accountname…
Not with theme settings. You can edit twitter plugin if you know php/css. We unfortunetly don’t do custom work for this theme.
Hi, I want to purchase your theme but I seeare some problems in footer of your wonderful theme:
1. Twitter box is blank. I think it’s the problem of new Twitter API 1.1.
2. Facebook widget is longer than Facebook box. So I see scalable iframe with navigation bars.
Will you fix it?
I’m using the latest version of Google Chrome.
Update will be ready ASAP.
Is there any news about the twitter plugin?
Developer of this theme working on it.
Not sure it’s theme specific but I’m having some problems with blank region/state option which is costing me sales at the moment.
answered vie e-mail
Does Gentle have support for multi-store setup ?
Unfortunetly with this theme you need to set “Gentle Theme Options” module in each admin panel.
Any update on the Twitter API implementation? Customer getting a bit annoyed!
Upated is ready. Will be uploaded today.
Sory for delay.
Hi, I uploaded the updated files for OC Version 184.108.40.206, however I do not see a box to enter the twitter API. Also FB plugin is still not styled correctly.
Please send me url and admin access to store via contact form on my profile page.
I will check this.
Hi Tiquet, I upgraded OC to version 220.127.116.11 and uploaded the corresponding template files and it is now working. Regards, Lee
I use this theme. Thanks a lot for your great work.
I have two question. Please let me how to do in detail and kindly.
I don’t know the coding well.
1. How can I make the grid style of category default ?
2. Like the product image ( green notebook) of http://tzelewski.co.uk/template/gentle/index.php?route=product/product&product_id=42 ,
How can I get the big size ?
I tried to adjust it with admin panel and css file.
but it failed.
1. Go to catalog/view/theme/gentle/template/common/footer.tpl
2. Just change size of realted products image in admin panel and should work. If not please send me ftp account and admin access to store via contact form on my profile page. I will chcek this.
Thanks a lot for your tips. no.1 is solved. but no.2 isn’t. Please check my site. I’ve just sent a mail about the account info.
I want to add ‘Cart’ link behind ‘Checkout’ in header.
How can I display the number of items and total amount?
for example, Cart (3, $122)
I hope that the currency in the current store should be displayed.
If not easy, $ is Ok.
If you have a lots of question please list them all and send me via e-mail. It’s much easier for contact and faster.
Shopping cart is ok: Items, and price: https://www.dropbox.com/s/flp5u56czr2j7r6/Zrzut%20ekranu%202013-07-26%20o%2010.30.05.png
For button. You need to edit header.tpl and in line 202 in shopping cart sections add another another “a href” with new button.
I Had Purchase This Theme And Still Its Not Installed On My Service Always Getting
Notice: Error: Could not load template /home/wholewel/public_html/punjabiheritage.in/NewSite/catalog/view/theme/default/template/module/customFooter.tpl! in /home/wholewel/public_html/punjabiheritage.in/NewSite/system/engine/controller.php on line 70
Please Resolve It, Urgent!
You probably use OpenCart with other language than English. Just do this:
Copy customFooter.php and gentle.php from catalog/language/english/module and put them in your language (catalog/language/YOUR LANGUAGE/module.
We added information about this many months ago in Support Tab: http://themeforest.net/item/gentle-premium-opencart-template/334663/support
From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.
We answer all your questions when we come back.
If you have problems with our themes:
When I go to other pages, it displays them. ( late… )
How can I display them instantly like your orignial theme.
How can I fix them? Please help me.
I asked 3 developers to fix them. but they failed.
I’ll send my account info to you. please check it. Thanks a lot for your kindness in advance. ^^
Sorry for the delay but as you probably saw from 4 to 15 September we were unavailable.
Answered via e-mail.
Sorry. I can’t find your answer mail. Could you send it again? ^^
Hi. I was just wondering about the “Upload your image as full size background” in the Gentle custom theme. I have played around on with a number of pictures and even tried the background patern but nothing seems to change. Any help would be appreciated.
Please provide url to store and admin access. For future support please use contact form on my profile page. It’s faster than comments.
We are using the latest version of your theme on opencart 18.104.22.168 and are having issues with internet explorer.
Also both the menu and the ajax cart go under the footer instead of over it (so parts of the menu and cart drop down are hidden if they are too long). This seems to be a zindex issue can you please advise where this needs to be set/changed to work correctly?
Also in IE 8 and 9 the related products section on the product page isn’t in line with the product description/reviews like it should be. It does display under the description/reviews tabs but the first one is displayed all the way over to the far left under where the categories are listed (unless the product description is very short and the left column already has something in it..) Displays as it should in firefox.
I had not made any customisations to cause this.
Ok I fixed the related products issue (i deleted vqmod i was trying) so it’s just the menu as per my original query. Sorry for the confusion.
Please send me ftp account and url to store via contact form on my profile page.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.