503 comments found

Hi can you look at my site and see that the bottom for some strange reason the facebook bit isnt working anymore

tiquet

Hi,

Just redownload again from themeforest and upload new files to your FTP.

Regards

Default-user

do i need to overwirte all old files? It wont delete my products will it?

tiquet

Hi,

If you edited files from this theme check changelog.html too see which files was edited. If not you can reupoad all files.

Your products won’t be removed.

Regards

Hi!

Great theme!

In the install instruction that you state that ‘admin’ and ‘catalog’ should be uploaded to the opencart installation. But in the files to upload folder there is 2 more files, should i upload these aswell or just ‘admin’ and ‘catalog’?

BR Victor

tiquet

Hi,

Admin, Catalog, Image.

Regards

micb11 Purchased

I have updated to the latest version of opencart and added the latest theme. I cannot get the zoom to work in the image it just goes to a page of the image. I know there is a jquery conflict somewhere just not sure where.

http://www.doors.co.uk.gridhosted.co.uk/3.0M-4-LITE-CLEAR-GLAZED-OAK-VENEER-FOLDING-DOOR

Click on the image and see what happens.

tiquet

Hi,

Did you try reupload files again?

if yes please send me ftp account via contact form on my profile page.

Regards

Hi there

before purchasing, there are some questions. does it have character limit function on product name? if the product name is too long, are there garbled words showed up, like @^&), cause by Chinese, ??

thanks

tiquet

Hi,

Please send me url to store.

Regards

Hi tiquet,

Is it possible to show all Twitter messages with #name, instead of showing the @account?

So hashtag instead of accountname…

Regards

tiquet

Hi,

Not with theme settings. You can edit twitter plugin if you know php/css. We unfortunetly don’t do custom work for this theme.

Regards

Hi, I want to purchase your theme but I seeare some problems in footer of your wonderful theme:

1. Twitter box is blank. I think it’s the problem of new Twitter API 1.1. 2. Facebook widget is longer than Facebook box. So I see scalable iframe with navigation bars.

Will you fix it? I’m using the latest version of Google Chrome.

tiquet

Hi,

Update will be ready ASAP.

Regards

Hi Tiquet,

Is there any news about the twitter plugin?

Kind regards,

Greenfielt

tiquet

Hi,

Developer of this theme working on it.

Regards

Not sure it’s theme specific but I’m having some problems with blank region/state option which is costing me sales at the moment.

http://www.1872clothing.co.uk/register
tiquet

answered vie e-mail

welties Purchased

Does Gentle have support for multi-store setup ?

tiquet

Hi,

Unfortunetly with this theme you need to set “Gentle Theme Options” module in each admin panel.

Regards

Hi Tiquet

Any update on the Twitter API implementation? Customer getting a bit annoyed!

M

tiquet

Hi,

Upated is ready. Will be uploaded today.

Sory for delay.

Regards

    10/07/2013 update 4.3.4
  • Fixed Twitter API

lee2 Purchased

Hi, I uploaded the updated files for OC Version 1.5.3.1, however I do not see a box to enter the twitter API. Also FB plugin is still not styled correctly.

tiquet

Hi,

Please send me url and admin access to store via contact form on my profile page.

I will check this.

Regards

Default-user
lee2 Purchased

Hi Tiquet, I upgraded OC to version 1.5.5.1 and uploaded the corresponding template files and it is now working. Regards, Lee

hancre Purchased

I use this theme. Thanks a lot for your great work.

I have two question. Please let me how to do in detail and kindly. I don’t know the coding well. 1. How can I make the grid style of category default ?

2. Like the product image ( green notebook) of http://tzelewski.co.uk/template/gentle/index.php?route=product/product&product_id=42 , How can I get the big size ?

I tried to adjust it with admin panel and css file. but it failed.

tiquet

Hi,

1. Go to catalog/view/theme/gentle/template/common/footer.tpl

and paste this code before body tag
<script type="text/javascript">$(document).ready(function() { display('grid'); });</script>

2. Just change size of realted products image in admin panel and should work. If not please send me ftp account and admin access to store via contact form on my profile page. I will chcek this.

Regards

Default-user
hancre Purchased

Thanks a lot for your tips. no.1 is solved. but no.2 isn’t. Please check my site. I’ve just sent a mail about the account info.

hancre Purchased

I want to add ‘Cart’ link behind ‘Checkout’ in header. How can I display the number of items and total amount? for example, Cart (3, $122)

I hope that the currency in the current store should be displayed. If not easy, $ is Ok.

tiquet

Hi,

If you have a lots of question please list them all and send me via e-mail. It’s much easier for contact and faster.

Shopping cart is ok: Items, and price: https://www.dropbox.com/s/flp5u56czr2j7r6/Zrzut%20ekranu%202013-07-26%20o%2010.30.05.png

For button. You need to edit header.tpl and in line 202 in shopping cart sections add another another “a href” with new button.

Regards

I Had Purchase This Theme And Still Its Not Installed On My Service Always Getting Notice: Error: Could not load template /home/wholewel/public_html/punjabiheritage.in/NewSite/catalog/view/theme/default/template/module/customFooter.tpl! in /home/wholewel/public_html/punjabiheritage.in/NewSite/system/engine/controller.php on line 70

http://punjabiheritage.in/NewSite/

Please Resolve It, Urgent!

tiquet

Hi,

You probably use OpenCart with other language than English. Just do this:

Copy customFooter.php and gentle.php from catalog/language/english/module and put them in your language (catalog/language/YOUR LANGUAGE/module.

We added information about this many months ago in Support Tab: http://themeforest.net/item/gentle-premium-opencart-template/334663/support

Regards

* ABSENCE

Hi,

From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.

We answer all your questions when we come back.

If you have problems with our themes:

  • Read or watch in detail the documentation attached with the theme.
  • Check our demo settings in the admin panel (url, username, password on item description page)
  • Try to upload all the files again.
We apologize for the inconvenience.
Thank you for your understanding.

Regards,
Jelliz Team

ABSENCE *

tiquet

----- ABSENCE -----

Hi,

From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.

We answer all your questions when we come back.

If you have problems with our themes:

  • Read or watch in detail the documentation attached with the theme.
  • Check our demo settings in the admin panel (url, username, password on item description page)
  • Try to upload all the files again.
We apologize for the inconvenience.
Thank you for your understanding.

Regards,
Jelliz Team

----- ABSENCE -----

----- ABSENCE -----

Hi,

From 4-09-2013 to 15-09-2013 we will be unavailable.
Our internet access will be limited to a minimum so we can’t respond to your questions.

We answer all your questions when we come back.

If you have problems with our themes:

  • Read or watch in detail the documentation attached with the theme.
  • Check our demo settings in the admin panel (url, username, password on item description page)
  • Try to upload all the files again.
  • Please make sure that you have newest theme version.
We apologize for the inconvenience.
Thank you for your understanding.

Regards,
Jelliz Team

----- ABSENCE -----

hancre Purchased
My site is http://buylashglue.com I have two problems in cart. 1. When I add items, it display the numbers and price of items in cart link of hearea area late. http://i.imgur.com/ROwC4nw.jpg ( no change… )

When I go to other pages, it displays them. ( late… )

but your original theme shows them instantly. http://i.imgur.com/QtngYQS.jpg

How can I display them instantly like your orignial theme.

2. When I add items, it doesn’t show the name and price of items and two buttons instantly. http://i.imgur.com/KIer26i.jpg Moreover, it display the error text :<Your cart is empty> When I go to other pages adding items to cart, it display them. http://i.imgur.com/YpEuFd3.jpg

How can I fix them? Please help me. I asked 3 developers to fix them. but they failed.

Default-user
hancre Purchased

I’ll send my account info to you. please check it. Thanks a lot for your kindness in advance. ^^

tiquet

Hi,

Sorry for the delay but as you probably saw from 4 to 15 September we were unavailable.

Answered via e-mail.

REgards

Default-user
hancre Purchased

Sorry. I can’t find your answer mail. Could you send it again? ^^

Thagun Purchased

Hi. I was just wondering about the “Upload your image as full size background” in the Gentle custom theme. I have played around on with a number of pictures and even tried the background patern but nothing seems to change. Any help would be appreciated.

tiquet

Hi,

Please provide url to store and admin access. For future support please use contact form on my profile page. It’s faster than comments.

Regards

Hi,

We are using the latest version of your theme on opencart 1.5.5.1 and are having issues with internet explorer.

The ajax cart dropdown on the top right doesnt display properly on IE 8 or 9 – it only shows for a moment and then disappears. This may be happening in other IE versions too but haven’t tested yet. Seems to be a javascript thing (or maybe a zindex related issue which is why shows for a second and then disappears)? It works fine in firefox.

Also both the menu and the ajax cart go under the footer instead of over it (so parts of the menu and cart drop down are hidden if they are too long). This seems to be a zindex issue can you please advise where this needs to be set/changed to work correctly?

Thanks.

Default-user

Hi,

Also in IE 8 and 9 the related products section on the product page isn’t in line with the product description/reviews like it should be. It does display under the description/reviews tabs but the first one is displayed all the way over to the far left under where the categories are listed (unless the product description is very short and the left column already has something in it..) Displays as it should in firefox.

I had not made any customisations to cause this.

Please advise.

Thanks.

Default-user

Hi,

Ok I fixed the related products issue (i deleted vqmod i was trying) so it’s just the menu as per my original query. Sorry for the confusion.

Thanks.

tiquet

Hi,

Please send me ftp account and url to store via contact form on my profile page.

Regards

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