This author's response time can be up to 1 business day.
What to do if I want my blog page to present my posts with a “summary” and a “read more” button and not the complete post (as I have it now).
Purchased this theme a few months back. Love it. Getting it close to where I want it, but have a few issues I need help with. Problem is, I can’t access the support because I can’t locate my purchase code. I can’t locate my purchase code because the theme isn’t appearing in my downloads tab anywhere. I have the files from my original download which includes a ‘license’ folder, but can’t seem to see a purchase code in there either. Any suggestions? Why wouldn’t the theme still be in my downloads tab?
I have a problem woth the home template and the WPML plugin (the translation plugin) all the shortcode are duplicated on the page. Do you know where it’s come from ?
Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket. If you don’t know how to get your purchase code Please go to your downloads tab (http://themeforest.net/downloads). Here you will find all of your downloads. Click on the download button next to the item and a list with two (2) options will be displayed [Main file(s), License certificate], see this screenshot: http://cl.ly/image/2o1J1X0F3u0N
Twitter feed randomly stopped working. You may wanna look into it if there is a bug present
Hi mpc !
It’s really a great theme!
But before buying it, I would really enjoy to have some info regarding the following points:
1. Could the blog section be displayed as the home page ? (so after that a visitor clicks on example.com, he directly arrives on the homepage displaying the blog section)
2. Still in the blog section, is it possible to move the “load more” button located in the footer (bottom right part) and display it right under the last blog entries & make it bigger ? (in the masonry display mode)
3. Is there an option to sort out the blog entries by category ?
Is this theme still supported ?
Hi, I missed your comment somehow :/ Yes it is still supported, we have just updated it few days ago. 1. Yes of course 2. With some CSS tweeks this is possible 3. Yes it is possible.
Hey thks for your answers it helps me
By the way, is it possible to set up the footer as fixed and showing all the information without having to hover the mouse on it ?
HI, we can make the fix for you when you purchase. Please file a support ticket.
I am interested in buying your fabulous topic, but I have a doubt.
I have seen that all projects in the portfolio have the sidebar.
See for example: http://themeforest.net/item/gentle-responsive-portfolio-wp-theme-retina-ready/full_screen_preview/3349899
Would such issue, has the option to portfolio projects without the sidebar? I mean full width.
If you do not have it, would be a good option to keep in mind. I mean give the possibility to put or not so much as the full width sidebar.
Thanks I await your response
Is there a way to limit the no of columns in masonry blog to 3 only?
Great template, but some problems, that is, blog and portfolio currently displayed page number exceeds the number of articles loaded after more content has been repeating the above article, without loading a new article, hoping to get solved, thank you!
I find your theme great for my clients.but before purchase I have some questions :
1 – Is there any way to increase or decrease the number of portfolios which load in each page . for example 6 or 15 portfolio in each page (current is 10)
2 – Could I use something like infinite loading to load more without press “load more button”.
Hi, 1. yes of course 2. you would have to custom this feature or use a plugin.
Awesome theme and awesome support. Guaranteed.
Thanks for your review
Good morning, I am interested in buying your theme but I have several Good morning, I am interested in buying your theme but I have several questions.
1 In the “slider” on the Home page, we can put links to that image? and expand the size of the slider?
2 In the portfolio is shown by default “all” jobs,
We could only put out the label you want, for example Desing or painting?
Thanks so much.
Hi, 1. Yes 2. The label can be removed with a little bit of custom coding, we can help you with it
wonderful and I can have multiple portfolios? That is, a portfolio that is called porfolio1 with some pictures and other porfolio2 with other pictures? Thanks you so much
Hi, yes of course Cheers!
Great! and I can install plugins translators?
Hi, what exactly do you mean ?
I mean if the theme accepts plugins translators. As WPML, QTtranslate or google language translator for example.
This theme accepts plugins translators. As WPML, QTtranslate or google language translator for example. Thanks
Hi, I am sorry but we haven’t tested this theme with WPML.
My Twitter feed suddenly stopped working altogether for the widgets so currently im using the html code from the twitter site to have the feed. Is there an update or is this something on my end? It actually stopped working months ago, however I hate the twitter reg feed and love the themes feed better. My site is:
Please advise. Thank you
Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket. If you don’t know how to get your purchase code Please go to your downloads tab (http://themeforest.net/downloads). Here you will find all of your downloads. Click on the download button next to the item and a list with two (3) options will be displayed, choose the last one “License certificate & purchase code, see this screenshot: http://cl.ly/image/471J3i0k0F0W
hi, I’m trying to search the support archives for portfolio issue, but I can only get either about all themes OR everything about Gentle theme… is there a better way to search the archive?
it saves a lot of time if I can find my answers there easily..
Hi, no there is no simpler way but I heard from our support system provider that it will be improved.
yes, that would be great..
Maybe also tell them that the dropdown menu falls behind the first few topics of the list, at least on firefox / imac
Hi, thanks for this great theme, i see the bug of the “load more” on the folio page (from 30 items). I upgrade the theme with the release who fixe this probleme but the problem stay on the portfolio. Thanks for your support
I have an issue with my site. The MPC green button that generates shortcodes in posts, pages etc. Is now gone??
Also, within the BLOG, how come there is no “heart” next to the post date for someone to like, same like you have on your preview site? Mine is just the date, and the comments.
Im unsure if something is wrong with my site or not. please advise.
My issues lie here: http://www.anglecurv.com/creative-inspirations/
Also, how come I cant turn of the requirements of posting a comment. I did within the wordpress setting but still requires it here. Please advise if I have to reinstall MPC or something
HI, which version of the theme are you using?
Hmm. I presume the latest as I downloaded it again yesterday and reinstalled it within the backend. Also, I figured out some issues the only issue im having now are three things:
- The heart icon that people can like on blogs
- Where is that “Share” button you have in the preview. cant find that code within the backend, unless thats a separate plugin.
- How come the commenting feature wont budge from having it NOT require the whole name, email, website etc. I turned this off in the settings, plus allowed anyone to comment within each individual post. Is there another setting somewhere im missing? The blog site is:
Let me know!
Please make sure that the ZillaLikes plugin is installed and active. After that, heart icon should be displayed. If not, please fill a ticket form in our support forum http://mpc.ticksy.com/.
Yesterday I bought the Gentle theme. I decided to buy it for the design and “multiple options for change”, but when I installed it on my wordpress I checked it was not like the example. The options are minimal and it is not what you sell.
I can not put favicon, I can not choose the categories of the portfolio, the logo always redirected to blog and not on “Home”, the contact form does NOT work and finally and most important, “the wonderful shortcodes” do not work (the window the shortcodes not load, remains blank).
I am very disappointed and I am deeply duped. I demand that in this situation my full money back immediately, please.
Please fill a ticket at mpc.ticksy.com with wp-admin details so I can check what is wrong.
After updating to 4.0.1 the theme is broken. Any ideas?
What you mean by broken? Please fill a ticket at mpc.ticksy.com with wp-admin details.
Love it for my blog !
All the best
Have a nice day
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $17
This item was featured on ThemeForest