156 comments found

I’m also interested in purchasing this theme, but noticed some issues when viewing from an iphone.

- Related Posts links below the main content are greatly cutoff (both portrait and landscape mode)
- Tweet content is also cut off.
- No navigation for Recent Portfolio items on homepage (no < and > nav buttons which appear when viewing web browser), so there’s no easy way to explore the portfolio

mpc
mpc Author

Which phone are you viewing it on? Can I see a screen shot? The navigation of the recet portfolio and recent posts should hide, this is a normal responsive behavior.

Hi,

Is the theme translation ready?

Thanks a lot.

mpc
mpc Author

Hi, if you want we can add the language file for you.

Hello,

I just bought this theme – very excited about it. I am new to wordpress in general, and thus especially to shortcodes. Can you give a better explanation of how to use the “Layer Slider” and “Nivo Slider” shortcodes? And how you got them on your home page in the preview for this theme? Thanks!

mpc
mpc Author

Hi, We are providing support only through our ticket system, please visit http://www.mpc.ticksy.com and leave a ticket.

Default-user

When I click on your ticksy link below, it takes me to a promo page for ticksy…I dont see a way to leave a “ticket”. Help?

mpc
mpc Author

sorry, mpc.ticksy.com

klila Purchased

The ticket system is really unhelpful – you hardly get any support at all – a big let down for me, I really like this theme.

mpc
mpc Author

Hi, could you tell me why? We check our tickets at least once a day… I am not sure what you mean. So please expand your statement so we can improve our support.

klila Purchased

Its not the speed in which you respond – given that you must have many questions the speed is not too bad – but rather it’s the quality of response. I send a question and I receive a vague response to which I have to send another question and then wait for a day or so for another vague response. Hope that clarifies my concerns,

mpc
mpc Author

Could you please post a link to the ticket? :)

Hello, excellent theme. Apparently it has everything I need. But I wonder, before buying the theme, if there any chance to see the “title” of the image instead of the “eye” (mouseover) in the portfolio. Like in Agera Responsive Theme. Is there any shortcode or simply add some code to be theme. Thanks!

mpc
mpc Author

Hi, you would have to custom code it, this should be very hard :)

sisseltp Purchased

I have recently created a new Portfolio page and I noticed that the h3.gentle-home-heading has not changed. The new portfolio page is “PRESS & GALLERY ” but it still reads “MEDIA”. I have updated all options in the MASSIVE PANEL , still no luck. Please help.

Thank You, Michael

Great Theme, still a few bugs to sort out. The support ticket system is very helpful.

Hello, I am French and I really like your theme. I’d buy it, but first I would like to know if it supports French accented characters such as é, à, ç, ù …

Is there also a French translation file for the theme?

Thank you.

mpc
mpc Author

Hi, yeah this should support those characters easily. If you purchase the file I can add the translation file for you.

Hi there, huge fan of the theme and it seems perfect for what I need.

Main selling point is it being responsive, however, I just tried out the themeforest demo on my iphone:

Screenshot – http://cl.ly/LEyC

Doesn’t look very responsive! Is this just a bug that can be fixed? I really want this theme…

Default-user

Any update on the responsiveness?

mpc
mpc Author

Hi, I have fund the issue, this is not caused by my theme it is caused by the frame added by themeforest at the top just close it or open it via the QR code provided ;)

Default-user

awesome, thank you very much for your help!

hi, very nice theme, maybe I will buy it. I would like to know if I can change the fonts (cufon, or google fonts … ?) thank you

mpc
mpc Author

Hi, sure but inside the CSS .

i can set a static page under de slider on homepage?

jie312 Purchased

Hi, my blog page shows up as a listed style, how can I change it to masonry style? Thanks!

Hello,

Are the portfolio items their own separate custom post type? Or are they a regular post?

Thanks.

mpc
mpc Author

Hi, they are a regular post types ;)

Great theme, I’m very excited to put it to use! But I’m having trouble installing it, can you please help? When I’m in the WP Admin pane and go to Appearance/Themes/Install Themes/Upload/Browse for the zipped theme folder on my desktop and “install” it says sending request at the bottom and then it times out and says “Are you sure you want to do this? Try Again.”

I’ve tried installing in both IE and Firefox as well as 2 different machines.

What do I do? Thanks!

-Tori tori.e.hansen(at)gmail.com

mpc
mpc Author

Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket.

Love the theme. Would like to request auto updating for the blog and portfolios in the next update.

That would make this the perfect theme :)

mpc
mpc Author

Hi, ok we will think about this :)

fenschl Purchased

Theme is not compatible with Internet Explorer. Please check out your own LivePreview (http://mpcreation.pl/themeforest/gentle/) – menu, slider, position of various content-items, footer – many, many issues. Can you please quickly provide an update wich will solve all of these problems?

In all other medias the theme looks great and behaves fine. Like this.

Thank you.

Default-user
fenschl Purchased

IE9 : nothing but a blank, white screen is displayed IE8 : all the bugs as described above

Tested on different machines/platforms/securitysettings

mpc
mpc Author

Could you show me a screen? Because for me it works just fine tested on two different machines.

mpc
mpc Author

Please file a support ticket.

Hi,

I recently bought this themes and It is Great! Good job!

My only questions though, I do not know for what reason, but when i entered my domain name it defaulted the my blog page. it this a normal thing?

Say if I want to not make my blog page as the defaulted page, is there a way to do it?

Sorry if the questions seems dumb, but i am a newbie.

Thanks

Faz

mpc
mpc Author

Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket.

How easy would it be to set up two different blogs? I would like a photography category full width and a true blog for reviews, etc to be a normal two column.

mpc
mpc Author

Hi, this will require a little custom coding because you need to set the category for each blog from each the posts will be displayed.

visibee Purchased

hej,

Naprawde fajny projekt! Wlasnie go kupilem.

Potrzebna mi szybko paczka jezykowa po/mo. Angielska do tlumaczenia lub gotowa polska, jesli dysponujesz.

Bede wdzieczny za szybka reakcje.

Dzieki, Krzysiek

mpc
mpc Author

Hi, We are providing support only through our ticket system, please visit http://mpc.ticksy.com and leave a ticket.

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