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136 comments found.

Didn’t receive any email or attachments yet. Could you please help resolve these problems

I hope you have received email and issue got resolved. Have a good day!

my friend I have some problem with the image sin responsive mode… they are not showing! please help! I send you the ticket

Please put this CSS at bottom of “style.css” file.

@media screen and (max-width: 667px) {,, [class*=”.effect-”], .dm-icon-effect-1 .dm-icon:after, .dm-icon-effect-1 .dm-icon, .effect-slide-left, .effect-pop{ animation:none !important; transform:none !important; transition:none !important; perspective:none !important; } .effect-pop, .effect-slide-left{ opacity:1 !important; } }

ok I can see the images but there is an error showing some of them… some backs and there is an horizontal scroll… could you please take a look and help me to resolve it? thanks a lot my friend :)

Can you share a screenshot please?

Hello, I updated my theme to the most recent version and the Color Scheme under General Settings was lost and defaulted back to a bright green color. I put it back to the color it was and it’s not showing that color. It saves in the admin screens but does not show on the site:

Can you assist? Thank you! We are using the most recent version of Wordpres sand Genuine. Also, will Visual Composer also get updated?

I can see the color are changed. Is that working now? VC update would come in next version which would be available in couple of days.

Yes, thank you, I see the brown now. I had cleared my cache and the client was also seeing the green, so not sure what changed, but thank you, it’s back to brown.

Ok good to know.

We are getting the following message

Your theme has bundled outdated copies of WooCommerce template files

Specifically this file xxxxxx/woocommerce/cart/cart-totals.php version 2.3.5 is out of date. The core version is 2.3.6,

What do we need to do? We downloaded the newest version here on themeforest.

Hi, Could you please tell email where we can send you updated files?

I sent you a message with our email address. Thank you.

I have replied you. Thank you.

We would like to completely remove EDD as we wont be using it, how would we go about doing this?

Thank you.

You can simply delete/disable the plugin.

when we do that the entire site becomes non functional and everything but the header disappears including the admin bar.

We have replied you please check your email.


Bhobb Purchased


I want to validate the website (homepage) for for HTML5 and I have one error left.

It says: Error Line 53, Column 240: Bad value,300,regular,700,900|Open+Sans:300|Indie+Flower:regular|Oswald:300,regular,700&subset=latin,latin-ext for attribute href on element link: Illegal character in query: not a URL code point. …ald:300,regular,700&subset=latin,latin-ext’ type=’text/css’ media=’all’ /> Syntax of URL: Any URL. For example: /hello, #canvas, or Characters should be represented in NFC and spaces should be escaped as %20.

First of all I can’t find the file where that line is mentioned and second could you please tell me where to find it and what to write instead of that line, to validate it for HTML?

Thanks in advance,

Can you remove and see? Looks like these lines are coming from other file.


Bhobb Purchased

I put the code as shown there on the functions.php file in the location you mentioned. But in the Validator, it still shows the same error.Should I replace it in a different file?

That’s the only place where it is supposed to be… can you check at your end may be you have added this somewhere?

Hello, I like so much the theme, but I have a problem, when I changed the logo image it moved to the top, now I want to move it at the left like the live preview but I dont know how, can you help me?

I added an image so that you know what I am talking about:

No problem glad you that figured it up :)

one more thing, if I want the menu remains ever on top how can I do?

I have replied your email please check it.

Hi, I have two questions, first, How can I prevent that the icons service direct to a link?, and secondly, How can I lock the main menu to stay on top?

You can remove the link on icons by using page editor.

The navigation is already on top when you scroll what else do you need?

The first question, I tried to use the page editor, but it doesn’t work, I can’t find where I can change the link of the service icons:

About he other question you probably didn’t understand me, I want the menu only appear here: And when I scroll, I don’t want it move and apperar there, as shown in the image:

*And I have a third question, how can I make the points that appear at the bottom of the images don’t appear?

Thanks for your attention

Please see below screenshots we have listed the answer into it.

1. 2. About fixed menu it is already there please see the screenshot.

3. About those dots where we can see the live view?

Hiya – A few issues :)

1) Easy digital downloads is causing an ajax error, how do I fix this? This is the message that shows when the plugin is active:

Your site appears to be blocking the WordPress ajax interface. This may causes issues with your store.

Please see this reference for possible solutions.

2) Woocommerce files are outdated – this is the message I get:

genuine/woocommerce/cart/cart-totals.php version 2.3.5 is out of date. The core version is 2.3.6, genuine/woocommerce/cart/cart.php version 2.3.5 is out of date. The core version is 2.3.8,

3) WPBakery Visual Composer is not the latest version of the plugin – how do I update?

Thanks :)

I have replied your email please check it.

the save button is not working when I click to edit some content with visual composer – any ideas?

There could be many reasons so i can’t say anything without seeing it… could you please provide WP access?

Is there a changelog for the latest update from today?

We have put on dashboard, however i tell you here as well. We have updated plugins and fixes some minor layout issues in this version.


We did tried to configure this theme while configuring Shop page with sidebar version it's not working .

i tried the option from the Theme options also it’s not working here please check and resolve that immediate response needed.

Could you please send admin access so we can look at it?

Could you please send admin access so we can look at it?

Could you please send admin access so we can look at it?

Hi, can you please update the mega main menu plug in to the latest version? Thanks

Sure it should be available very soon.

What’s the code to remove or minimize the subheader?

Are you talking about to remove the fixed header?


Rojas Purchased

I want to make the height of the subheader smaller.

Modify this class to adjust the height.

.navbar{ min-height:47px !important; } .navbar.affix .navbar-nav > li > a{ padding:12px 15px !important; }?


hif88 Purchased

Hi! Is it possible to remove the color bar (containing the social media links, email & phone number) at the top of the page, right above the menu?

To remove this section ?you need to open header.php in the theme folder. Remove the whole “topbar” div

“ “

From line 52 to 77


hif88 Purchased

Thank you! also, on mobile view the section allocated to the logo and the menu takes up more vertical space than I’d like. I decreased logo size, but I don’t want that too small. Which file adjusts for the width of that section so I can make that area more narrow?

Is there a way to force mobile view to take up less of the screen?

Add this style in style.css at bottom

@media screen and (max-width: 667px) { .site-header { padding: 15px 0 0 !important; } .navbar{ min-height:0px !important; } .navbar-toggle{ margin-top:0px !important; margin-bottom:10px !important; } }


andysv1k Purchased


Everytime I update this theme I get the same problems, firstly the proceed to checkout buttons appear twice. I’ve fixed this problem.

But I can’t see how to fix my second problem, on a product page, the price does not show correctly. It appears that the text of the price is larger than the box/frame that it’s contained in so it gives it a scroll bar and doesn’t show unless you scroll it down, but even then the first digit doesn’t show.

here is an example…



Andy, ?

The pricing looks good on my browser. Did you fix it or it is still messed? Please tell.


andysv1k Purchased

I fixed it, thanks. Found the info on your forum site to edit one of the CSS files.

Since doing an update, i’m again having problems with product variations. Whatever I try the variations don’t work which means it’s not possible to add items to the cart which have variations. I’ve searched around for answers and believe I have everything set correctly and the variations were working just fine.

Previously the only way round this was to completely delete the product and add it again from scratch and then it works.

Any way you can point me in the right direction to look for this?


Hello! Very nice theme. Will you update to the newest version of WordPress ? Is it compatible to WordPress 4.3?


?Yes it is compatible with ?new version of Wordpress.