An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, Themina, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from Themina:
Thank you for purchasing Themina items. To get support for this item please visit our support forum at themina.net/support.To provide consistency for buyers, supporting items includes:
- Responding to questions or problems regarding your item and its features
- Fixing bugs and reported issues
- Improving items based on buyers suggestions
Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.