39 comments found

Hello,

Is the theme support Arabic language?

Regards,

Salem

Plaza-Themes

Hi,
If you want this theme in Arabic language. You need change fonts support Arabic language.
Kind regards,

Default-user

Hi, Thanks for your response.

What about changing the direction from LTR to RTL?

Regards

Plaza-Themes

you can change css for RTL. It isn’t available

Hi, I am trying to turn off the responsive layout for this theme, to no result. Can you please assist?

Thanks!

Plaza-Themes
Hello
You open file app/design/frontend/default/ma_giftstore/ template/page/html/head.phtml file find and remove this code <meta name="viewport" content="width=device-width, minimum-scale=1, maximum-scale=1" />

Hello,

I am trying to set up the template with a SSL certificate. I have an issue with the /media/wysiwyg/custommenu_copy_copy.jpg item that is forcing to show items in HTTP instead of HTTPS.

Any idea on how to solve it?

Thank you!

Plaza-Themes

Hello,
You can provide link of your issue. We will check and help your solve it.
regards,

Hi,

I purchased this theme around June last year.

I am using Paymentsense plugin to take card payments but I am having an issue.

When a customer fills out all the details including address and then onto the payment details “card number” etc when they choose to place the order it just takes them back to the “cart page” and nothing goes through the magento admin.

Any ideas

Plaza-Themes

Hi,
Could you can check your plugin config ? It still occurs this issue you can make a ticket we will check it for you. http://www.plazathemes.com/tickets/

Hi, I’m pretty new to magento. Sorry if this sounds like a stupid question. I’ve noticed the theme demo is showing a lot of German text. Does the theme come in German or can you choose at the installation phase which language you want to use?

Plaza-Themes

Hello,
You can install language you want in your website.
You follow steps:

1. Download the language package fromhttp://www.magentocommerce.com/translations . Unzip and upload on your server
2. Once installed Go to: System -> Manage Stores -> Create store view. Enter the data and save.
3. Now go to: Configuration -> Current Configuration Scope (Select your language from the dropdown) and on the right side under “Locale options” choose the desiredlanguage.

Is this theme compatible with Magento Enterprise Edition 1.13? Thanks!

Plaza-Themes

Thank for your interested. This theme doesn’t compatible with Magento Enterprise

After i follow ur installation steps, everything worked, except when i hit any product. the product page is empty. MY site is http://hblin.com

Default-user

this issue i fixed

Why does the sub category doesnt display. I have level 4 sub categories but only showed the first sub. For example Party Supplies->Birthday->girl birthday->Party Theme. only show up to girl birthday. how i can achieve to show alll sub. my site is hblin.com

Default-user

i have set it to 10 and flush the cache still not displaying the sub category. u can login to my backend and check what is wrong. hlin.com/peter and the admin account is peterzde password = aa112233. thank you

Default-user

i got it fixed. the reason was no product under the category. thanks for the help

Plaza-Themes

“no product under the category” you can make a ticket and provide your website info. We will check it for you http://www.plazathemes.com/tickets

The navigation is not following up. for example. Home / Party Supplies / Birthday / Girl’s Birthday it only display up 4 navigation.

Plaza-Themes

you can make a ticket and provide your website info. We will check it for you http://www.plazathemes.com/tickets

Is this theme compatible with 1.8.1 ??

Plaza-Themes

Hello,
This theme is compatible with magento 1.8.1

Hi

I apply the ma_giftstore_template_1.3_for_magento_1.8.x.x.zip theme in magent 1.8.1, and look like this (juguetesonline.com.mx)

is something wrong?

Plaza-Themes

Hello,
You don’t install template. 1. You need clear or disable cache of your website ( admin > system > cache management > disable cache ) . 2. admin > Magentothem > Template install > you install template. If you doens’t correct you can make a ticket http://www.plazathemes.com/tickets We will help you

Hi

Everyting is ok, but the MagentoThem option in the administrator shows a 404 not found page in various options like Theme Options > Configuration...

Thks

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and help you solve it

Hi can you tell me if its possible to have the left category side bar on the product page at all ?

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets/ . We will help you change it

hi , when I setup in local host , it run good , but when i set up Host , and domain pcn.vn , it not show detail of product when user click in product , please help me !

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ and provide details. We will help you solve it

Hello, is this theme compatible with 1.9 ??

Plaza-Themes

Hello,
This theme is compatible with magento 1.9 . You can buy and use for your website. If you have any questions or problems you can contact us. We will help you

PAKELLA Purchased

It’s possible to easily change the skin color to a different one from the six available? e.g. yellow? How?

Thanks.

Plaza-Themes

Hi,
It’s possible to easily change the skin color to a different one from the six available. If you need we can help you change color. You don’t worry.

smjunior Purchased

Hello, I am having a problem. When I setup a configurable product and click on it in the front end, the entire web site displays to the left instead of centered. If I create a simple product, everything displays fine. Here is a link to the web site: gklingeriecollection.com, there is 2 products, one a configurable and one simple. Your help is appreciated. Thank you

Plaza-Themes

Hello,
You can make a ticket plazathemes.com/tickets/scp/ and provide details. We will check and help you fix it.

Hi I am having trouble installing this theme, I have followed all the steps in the documentation but the old them is still showing? Please help

Thanks you

Plaza-Themes

You can make a ticket plazathemes.com/tickets/ . We will help you install theme

Default-user

I have created a ticket, if you could help I would really appreciate it ;)

Plaza-Themes

You can check your email and follow your ticket

hello , help me, can i make top navigation bar not scroll when user scroll , navigation bar always top of page ?

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets. We will help you change it.

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