75 comments found

Hi, I just installed your theme and it’s looking great so far. There’s one problem I’ve been having:

When I go to add a band member, and I upload a picture for the Head Shot Image, then I click “Insert Into Post,” the popup window turns white and does not add the member’s photo to the page.

I checked with multiple images of different sizes, and two browsers, and nothing fixes the issue; is this a problem with Wordpress or the theme, or is there something I’m doing wrong? You might want to test it with your demo (as long as everything’s updated) to see if it still works.

Thanks, and beautiful theme! :)

Default-user

Oh – and one last thing – what code can I insert/modify to change the background color behind the main body of the website (the part that has all the content)?

jonathan01

For the uploading a staff pic please visit this FAQ from our support center http://cr3ativ.ticksy.com/faq/843. .main_wrapperhome in style.css has the background-color set.

Hi! I’m wondering if some psds (or .ai archives) of entire pages are available… for design customization!

Thanks!

jonathan01

Hi – the design is actually all css based no images apart from those used for content – however saying that – yes I provide many photoshop files in the photoshop folder of the main file(s) download for elements such as the sidebar images, portfolio items, sliders images and blog featured images. All other alterations would be done via the style.css or adding css to the custom css box in the admin panel of the theme.

Jonathan

claracx

Ok, thanks for your quick reply.

Thanks for your great support for the Genesis church theme, Jon. I am now really fascinated by the GIG theme, however, there may be some cases where the Wordpress theme may be an overkill as opposed to running it in HTML form. Please answer the following questions to help enlighten me.

  1. Do you have it in HTML form?
  2. In cases where you have a theme in Wordpress and HTML, what are the differences between those two themes?
    Default-user

    Could you please share images of the “5 Different Home Page Templates”?

    jonathan01

    No need to they are available to view from the live preview – the drop down on home provides access to all 5 :)

    Many thanks

    jonathan

    Default-user

    Thanks Jon. I see them now. Amazing. :)

    I purchased a music/band based theme last year for my son’s band website but I’m not real happy with it. I’m looking at switching to a different one and yours looks very clean and easy to navigate. One question, would I be able to replace your Comments section on pages with a Facebook plugin for Comments so people would have to login via Facebook to leave comments?

    jonathan01

    Hi – comments are part of WordPress so you can turn on or off as for replacing with something for Facebook, as long as you can find a plugin to do this I do not see why you couldn’t.

    Jonathan

    Hi,

    Can you please tell me if this theme can support multiple crowdfunding campaigns? If so, does it have a template to list all campaigns out on 1 page?

    Many thanks

    jonathan01

    Hi and thanks for the question, we only style the campaign funding plugin, and all of its layout etc, this would really be a question to ask the IgnitionDeck people.

    However saying that I can confirm from my own dealings with the plugin in the live demo that you can certainly have multiple campaigns yes. I am not entirely sure if the plugin does allow a single page overview of all campaigns, it’s probably a question to ask the authors of the premium plugin.

    Jonathan

    EDIT: You know I’m 99% sure you can show all the campaigns as they provide different short codes for each campaign (like we show on the first home page on the right) – therefore you would simply create a new page (choose a full width template) and then simply add the short codes from the plugin to display them all – you could then easily place in columns using the plugin for short codes we supply so yes I do not see any reason why you couldn’t do what you need.

    Hi,

    I try to setup the band member page but the text (many paragraph) I’m writing appear in the gallery and there is no read more. Can you explain how to set up a shorter version for the page where it shows all the band member. I would like the main content to only show on the single band member page. I don’t see any excerpt option.

    Thanks for your help.

    jonathan01

    Hi – you would need to use the read more tag to break the content off where you want it to break off at.

    Please in future go to cr3ativ.ticksy.com to ask for support, it makes it easier for us in case we have to add screen shots etc.

    Thanks

    amiseo Purchased

    hi there.. i cannot add the audio like in your demo-content… do i need additional audio-plugin? i just can fill in normal options for music-album …

    thanks

    jonathan01

    this is a duplicate comment, please see the response previous to this one.

    amiseo Purchased

    hi there.. i cannot add the audio like in your demo-content… do i need additional audio-plugin? i just can fill in normal options for music-album …

    thanks

    jonathan01

    Hi please use the support center to open a ticket and provide a link to your site. To add an audio file, all you need to do is click Add Media, upload the audio file(s) and then click the “X” on the pop up Media window and the audio file becomes attached to that post.

    Hi and thank you for an outstanding theme. I have sent a question to support but have not received any response. I want to change the month to the Swedish language. But do not understand how to do.

    jonathan01

    Hi we will respond in the support center – please keep all questions in one place. Please remember it is the weekend.

    Thank you.

    Jonathan

    Hey mate…quick pre-purchase question. I’m looking to have a home for my DJ mixes…they are offered as a free download. Does your player (or music pages) have the option of offering a download link/button? I know I can link any button to an mp3 file and call it download but that will just open the file/mp3 in a new browser window making it very difficult for most users to save the mp3 to their computer. thanks for the help

    jonathan01

    I recommend simply zipping your download and attaching the url to the button in all honesty – that would be the easiest way (and may save a little on file sizes).

    On the individual song pages we have buttons that are coded in to the page to display if you place a link and the button text automatically also – which I think would be a good feature for you also (in the demo they are links to iTunes and amazon but can be anywhere and anything).

    Jonathan

    jadeway

    Ok sounds good…thanks for the reply!

    Hi: Great looking theme! I like your work. I have a pre-purchase question. I’m thinking I want to use your Gig music site template for featured book authors of my organization. Do you know of anyone that used it for this with similar idea? Any suggestions on alternate purpose? Like I wonder if the album images would work well with book photos, which typically are more long than wide.

    The reason I’m asking this is because I bought a template built to showcase websites in a main page gallery to customize and use for books. When I put the images in, I found out the images could only be adjusted horizontally according to the design. Anyway, I ended up with a bunch of fat books on carousel. No pun intended to the template designer; I’m sure my skill level just wasn’t up for the task.

    So, I guess I’m asking do you think the image sizes can be adjusted to book covers instead of album covers?

    jonathan01

    Hi – I don’t see any reasons why you couldn’t use the theme for the exact business type you have outlined at all. Seems rather a good fit actually. As for images, vertical or horizontal are fine (any shape) the only thing I recommend is making them the same size / format to ensure things look uniform. We display the image you upload, not a cropped image in any way so all is good :)

    Jonathan

    Pre-sales question. Is it possible to easily change the project fund raising widget/menu from a fundraiser donation to a recurring donation? I don’t want to have a kickstarter style campaign. I want to do something like Patreon.com – a monthly donation.

    jonathan01

    Hi – this section is purely driven from the Theme Options, you have control over the text etc, and the button links to wherever you tell it, so anything is possible. :)

    I bought this theme yesterday, but when I upload a logo on desktop it is not centre aligned. On mobile it looks fine! See: http://freechoice.nu What’s wrong?

    Default-user

    How do I do that?

    Default-user

    @jonathan01 I already found out, I’m submitting my ticket right now.

    Default-user

    Ticket ID is #309738

    Hi, does your wordpress crowdfunding theme ‘Gig’ work with the enterprise version of ignition deck crowdfunding? i would like other bands to be able to signup and submit their own campaign to sell their own perks- is this possible? If so do you have an example of the front end submissions and vendor account management section? Thanks!

    jonathan01

    Hi unfortunately I could tell you as I do not have access to that version – you could certainly ask the ID plugin authors on their site as I am sure they’ve had people ask before or would know if there are many differences etc.

    007

    Alright, thank you!

    Hi Johnathan,

    I’m really interested in your theme. I will be using it for a Comedian, would it be possible for a 24hr trial to make sure it is something we can use for the requirements we have.

    Regards

    Matt

    jonathan01

    No sorry that is not possible.

    Default-user

    Ok, fair enough. Would you provide a refund if the Theme does not suit our needs?

    jonathan01

    Unfortunately authors don’t sell the items Envato do – as the live preview is available to view and all the item description is there on the page it does exactly as stated.

    Envato only provide refunds if an item is not as advertised or broken – they do not offer a money back guarantee sorry.

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