ThemeForest

Giga Gallery Blog for Wordpress

  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • United States
crea7e says
Purchased

Hello,

I installed the Giga Gallery theme and I’m having a little issue. The thumbnails of the gallery are not showing the way they should. They are showing 150×150 px and the actual thumbnail is 214×214px.

Could you please be kind enough to tell me how to fix this issue? do you have a forum section?

This is the link of the way the thumbnails shold look like: http://tb.gothemeteam.com/wordpress/giga/main.php This is the link of my website showing the thumbanials smaller than they should: http://www.celiazusman.com/

Thank you

5 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

5 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
SreeHari says

Hi , I like to know whether i can integrate Pay Pal in this theme , if yes which will be the best Pay pal Plug-in to use. Also Can I use link / button with the image caption ( Buy Now button) to link each picture with Pay Pal. Please let me know I really like this theme and was planing to buy it.

4 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

You can install an e-commerce plugin for wordpress like wp e-commerce. Then you can easily add Paypal to this theme. Then you can easily link / button the image to paypal.

Let us know when you have any other questions.

Best regards, GoThemeTeam

4 months ago
  • Has been a member for 2-3 years
  • Bought between 50 and 99 items
susodicho says
Purchased

Hello I purchased this template and I have a problem, the gallery appears twice, up and down in the same page even if the images have been uploaded once. The wordpress version is 3.3.1

http://www.robertoreula.com/nuevaweb/?page_id=4

thank you very much

4 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

4 months ago
  • Has been a member for 0-1 years
  • Bought between 10 and 49 items
benny148 says

Hello,

I’m interested in this theme, but would like to know if it’s possible to create separate categories for different images, and have each category show up separately like the homepage.

I’d like to have three pages: “weddings,” “Portraits,” and “Landscape.” Can I make each page appear just like the homepage?

3 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

Yes, that is possible!

Let us know when you have other questions.

Best regards, GoThemeTeam

3 months ago
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items
ImrayPhee says

Can I use adsense or banner ads with this site?

3 months ago
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items
ImrayPhee says

Can I use adsense or banner ads with this site?

3 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

Yes, that is possible!

Let us know when you have any other questions.

Best regards, GoThemeTeam

3 months ago
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items
ImrayPhee says

(Wow superfast response!) Are there instructions somewhere on how do that?

3 months ago
Author
goThemeTeam goThemeTeam replied

There is no documentation about it, but our support team can help you with that for free at http://help.gothemeteam.com

3 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
theme07user says
Purchased

It’s now third day waiting for help. Paid, purchased, failed install (installed two other themes from other sellers with no problems), sent ticket and still waiting. Beware, very bad customer or help assistance. My weekend of planned work on the theme now vanished. TX!

2 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

We apologize for the weekend for support. What is your ticket number? Then we will take a look on it first thing on Monday.

Thanks, GoThemeTeam

2 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
theme07user says
Purchased

Ticket # 1568-5309031526

Maybe it best you just give me a refund and I can go find someone else who is willing to work a little to satisfy a customer? From what I can see it was 10 days ago you helped someone, so guess your too busy?

2 months ago
Author
goThemeTeam goThemeTeam replied

Thanks for your ticket number. We help dozens of customers each day since this is not our only theme.

Thanks, GoThemeTeam

2 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
theme07user says
Purchased

Ok, since support was down over the weekend I finaly figured it out myself. In short had to extract entire file, then zip theme file and work it that way.

My next problem is how to make the gallary the first page, as it seems to default to blog. Any help is welcome (fed up with ticket system since noone reads and replies to them).

2 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

We asked for your ticket number so we can help you early today. We did not receive it.

You can set the initial page in Wordpress in the Settings under Reading.

Please use our support system for all your other support questions. They always respond quick.

Best regards, GoThemeTeam

2 months ago
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items
theme07user says
Purchased

Read the posts my friend, as the ticket number is in my second post right after your post asking for my ticket number.

THE POST : theme07user says Purchased Ticket # 1568-5309031526

OTHER : While I have your attention I would appreciate some answers to two nagging tech. questions:

1.) How to make gallery home page (as right now it keeps bumping back into blog)? I want photo gallery as home page. 2.) How to correct gallery pictures as I have two sets (see my test site: www.bodypainting.com.hr/gallery-3/).

It’s a really nice clean theme, but so far getting it working is a nightmare.

2 months ago
Author
goThemeTeam goThemeTeam replied

Hi,

Our support team will respond to your questions.

Best regards, GoThemeTeam

2 months ago
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 10 and 49 items
ImrayPhee says
Purchased

The GoThemeTeam “support team” consists of one guy who doesn’t work everyday and is of little help. The theme has lots of glitches, and you need the ‘support team’ (this guy) to log into your site and get it working for you, which can take weeks.

I would strongly discourage buying a theme from these guys.

1 month ago
Author
goThemeTeam goThemeTeam replied

Hi,

Our support team consists of more members. The guy that helped you was ill for quite a few days. We apologize for that. Normally we help our customers a lot faster.

Best regards, GoThemeTeam

1 month ago
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