40 comments found

  • Has been a member for 2-3 years

I bought the theme via themeforest on Tuesday. I have evidence of purchase if you need to see it. Thank you.

  • Has been a member for 2-3 years

Hi Dave,

Thanks for your help.

I am now waiting for Theme forest to get back to me with the purchase code as it seems they have deleted it from my online account already. :(

I do have my download email though. Is there someone I could send this to instead, if I’m waiting much longer to hear back from theme forest. Just keen to get started on designing the site and so is my client :)

Many thanks, Lauren

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

what size do pictures have to be in order to fit perfectly on the slider?

How do you change the background color from default?

How does obox SEO compare to the All in one SEO ?

  • Sold between 1 and 100 dollars
  • United States
  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ReagentX Purchased

The entire update function is broken, I bought this and the update fails every time. It’s stuck on 1.1.4.

obox
obox Author

Hi ReagentX

We are aware that our updater needs some serious attention – we are busy redoing it at the moment but it will be a few weeks before it’s live.

In the meanwhile would it be possible to post your question in our forums so that our support crew can assist?

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

  • Bought between 1 and 9 items
  • France
  • Has been a member for 5-6 years

hi,

your theme is really clean and fine…but I want to know if the picture on the product page is only in the horizontal mode ? Because I sell print, and all of my picture are vertical… And can we ad more than one image on the product page ?

thank’s

obox
obox Author

Hi Ooblik,

Thanks for the kind comments. Yes it is, however, if you like the look of the theme it would be worth looking at our other eCommerce theme ‘Kiosk’ http://themeforest.net/item/kiosk-20-premium-wordpress-ecommerce-theme/2909966 , the product page on that theme would suit your print items much better. You can add more than one image on the product page.

- Gavin

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I notice as I read in several places it says if I do not what a video theme, I can change to pictures. Am I able to have both video posts an picture posts?

obox
obox Author

Hi barrydollar1,

Yes you can use pictures instead of video.

- Gavin

Default-user

THE QUESTION WAS CAN I DO BOTH… NOT INSTEAD OF…

Default-user

Just need it clarified, can I do both or do I have to choose between video or pictures? I may have made a mistake purchasing the theme becuase I saw one of your other themes that included both.

obox
obox Author

Yes you can do both. :)

- Gavin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I would like to know the difference between Gigawatt Ecommerce and Gigawatt. I MAY need to have an ecommerce function later. The Gigawatt theme says WooCommerce compatible as well…..

I’ve never used WooCommerce either…any comments on it? I’ve used Wordpress(not so good for ecommerce) and Magento .

Thanks,

T

obox
obox Author

Hi T,

Gigawatt eCommerce encloses all of the files needed for eCommerce styling whereas the normal Gigawatt theme does not. If you’re looking to have eCommerce at a later date I’d advise to get the eCommerce version now.

WooCommerce is a really solid plugin, we have some cast studies on our blog of companies using our themes and WooCommerce.

- Gavin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there an example of a Woocommerce site i can see? And do you have tech/customer support that can help me if it gets hard to use? ;) I see you’re fast at responding! (which is awesome!!)

T

obox
obox Author

Hi T,

Sure thing – for an example of one of our sites using an Obox Theme and WooCommerce you can view http://gumpinc.com or http://nicsocks.com/. They’re not Gigawatt as we’ve only recently started tracking but the premise is still the same :)

If you choose to purchase an Obox theme you get access to the theme documentation and our dedicated support forum. :)

- Gavin

Default-user

Thank you…besides having a awesome looking theme (which I am counting on being as awesome to use),. i am appreciating your quick response for support so far. It’s the edge that is making the sale right now. ;)

obox
obox Author

No problem, T. Glad to be of service.

- Gavin

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Hi there, I am seriously considereing buying this theme.

However, I noticed the shopping cart is not shown, can I make it visible in all pages?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Hi there, I am seriously considereing buying this theme.

However, I noticed the shopping cart is not shown, can I make it visible in all pages?

Thanks!

obox
obox Author

Hi ivanguinea,

The shopping cart is there, it’s hiding behind the ‘remove frame’ and ‘demo store’ bars running across the top of the site. If you check the screenshots you’ll notice you can see it. Hope that helps! :)

- Gavin

Default-user

Cool, thanks Gavin

Default-user

Is this theme compatible with woocommerce 2.0?

obox
obox Author

Sure is. :)

- Gavin

Default-user

Ok, thanks. Anyway what if I need assitance to edit something in the theme? Is there any kind of forum?

obox
obox Author

Sure is! You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have just installed wordpress on my GoDaddy hosting account. Will this theme work fine with this? Cheers Rob

obox
obox Author

It’ll work great with GoDaddy hosting. :)

- Gavin

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years
fahed Purchased

Hi,

I’ve purchased the theme and made all updates. I have then 2 problems

1. With the product gallery that doesn’t show up like it should… I add my images but I don’t have the right images shown… It seems that once I’ve chose pictures I can’t remove them. I’m now stuck with 6 pictures that dont have the right size and render…

2. Also the price was shown twice, on the single product page. I had to comment this line :

<?php echo $_product->get_price_html(); ?>

in SIDEBAR.PHP (little gift).

Actually I’m on WooCommerce 2.0.4, Wordpress 3.5.1

Thank you for your answer

obox
obox Author

Hi Fahed,

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tiffshen Purchased

How do I get the side bar to show up? this is the site now: http://www.wickedweirdworld.com/home/ and i want it to have a right side bar like this: http://theplanetd.com/destinations/ so i can put tweets and categories there…..

And where is the left nav supposed to show up? It’s showing up on the bottom for me.

Lastly,

my adverts tab isn’t populating a form to create adverts..

Please help!

obox
obox Author

Hi Tiffshen,

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

Default-user
tiffshen Purchased

I’ve posted on Obox

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
tiffshen Purchased

Another question:

I am importing content (post and categories) from a wordpress.com site. I want to use the posts and categories in the portfolio. Is there a easy way to convert the posts and cats to portfolio items and categories?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Does theme use shortcodes for formatting? Columns, etc.?

obox
obox Author

Gigawatt does not currently come with shortcodes. The homepage is built using the Obox Content widget where you can pick column layouts.

- Gavin

  • Sold between 1 and 100 dollars
  • United States
  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ReagentX Purchased

Hey, I’m trying to update the theme but the hotfixes make errors appear if I go anywhere over 1.21. Can you guys just submit the latest update here so that us users can download it? It’s really annoying not having Woocommerce 2.0 compatibility.

obox
obox Author

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 1 and 100 dollars
  • United Kingdom

hello whats the best way of showing the categories on the homepage instead of individual products ?

Thanks in advance

obox
obox Author

Would it be possible to post your question in our forums so that our support crew can assist? You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Gavin

  • Sold between 1 and 100 dollars
  • United States
  • Exclusive Author
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ReagentX Purchased

I saw that it just got updated, what does the update do? A changelog would be nice.

obox
obox Author

Hi ReagentX, if you haven’t yet created an account over at Obox, please do so. All updates are currently listed in the support area. We’ll look at getting a changelog added soon.

ReagentX
ReagentX Purchased

What version is uploaded here? You neglected to tell anyone.

obox
obox Author

Gigawatt 1.7.9. You can also check for updates in Theme Options > Updates from your WP Dashboard.

- Gavin

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
reisp Purchased

This theme is absolute dog meat. I would not suggest purchasing.

obox

Hi Reisp

Gigawatt is being used by many many customers successfully. May I ask what it is that’s causing you frustration? We’d love to help.

~ Dave

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to see a demo of this theme but it seem to be broken.

Can you check it out please.

David

obox
obox Author

Hi David

We are working on a fix as I type.

Dave

obox
obox Author

Hi davidpaquet

If you visit the demo now it should work, thank you for letting us know about the issue.

http://demo.oboxthemes.com/gigawatt
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