139 comments found

Darfuria Purchased

It seems ridiculous that the slider & home page 4 columns widget only display content from the blog, and not the portfolio post type. By that logic, you would have to post all of your portfolio videos as blog posts so that they display on the homepage, and again as portfolio posts so that they display on the portfolio page. The only alternative is to recode elements of the theme.

Have added video links to portfolio items and cannot get video thumbnails to display on the homepage, even after switching to display posts from the portfolio post type.

Pretty disappointed with this theme, unfortunately.

obox
obox Author

Hi Darfuria

Gigawatt should be allowing you to choose between Posts or Portfolio items for both the slider and the 4-col widget.

I am going to double check with my Devs that you have the latest version.

Sorry about the confusion.

~ Dave

obox
obox Author

Hi Darfuria

If you update your theme to the latest version you will find the option to choose between posts and/or portfolio items for the slider, 2 column and 4 column widgets.

~ Dave

Hi,

I’m still waiting to hear back on my questions I posted 16 days ago. I’m very disappointed to not have received a response, particularly as in the last week I have sent the same questions via the contact form on the Obox website and still no response.

If I don’t receive a response by the start of next week I’ll choose another theme instead.

Maddy

Can the main feature slider area hold a video file?

obox
obox Author

Hi Shishkabobs,

Most definitely, you can include either images or videos in the main slider.

~ Dave

decreene Purchased

After updating to version 1.5.2, all of my pages are displaying:

NO POSTS FOUND There are no posts which match your search criterea.”

This message repeats in an endless scroll.

Please help; thanks.

Charles

obox
obox Author

Hi Charles

Would it be possible to post your question in our forums so that our support crew can assist?

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

I’m getting this fatal error…. Fatal error: Class ‘ocmx_recent_posts_widget’ not found in /home/content/79/4840679/html/filmoresouth/wp-content/themes/gigawatt/index.php on line 24 website: http://www.filmoresouth.com any thoughts? Thanks

obox
obox Author

Hi dempseygear

I am sorry for the issue you’re experiencing.

It seems there is a problem with the zip file. I am reuploading it to ThemeForest, hopefully the review team will pass it quickly.

~ Dave

Trying to install on wordpress and getting the following:

( ! ) Parse error: syntax error, unexpected $end in C:\wamp\www\adam2\wp-content\themes\gigawatt\ocmx\interface\post-type-meta.php on line 184

Help?

obox
obox Author

Hi mademediainc

I am sorry for the issue you’re experiencing.

It seems there is a problem with the zip file. I am reuploading it to ThemeForest, hopefully the review team will pass it quickly.

~ Dave

sarahojo Purchased

I had this theme set up on my own server and now when replacing the wp-content folder on the new install I’m doing for a client, for some reason the new site will not let me choose “Full Width” as the template style for given pages. It all imported fine and seemed to remain full width, but if I go in and edit any of the pages and save changes, it forces the page to be default template and the drop-down only gives me the option of “Default” and “Archives.” Any idea on why this would happen and how to get “Full Width” pages back without having to redo everything?

obox
obox Author

Hi sarahojo

There is a known bug with WordPress 3.4 which is causing errors with page templates disappearing. (more info here)

We have however been doing a work around for the time being which will be downloadable tomorrow, via the Theme Update area in the WordPress Dashboard.

I am really sorry for the confusion and frustration. I can promise that we are working as fast as possible to get all the themes updated with this fix.

~ Dave

sarahojo Purchased

Just tried downloading the theme again from Theme Forest and installing the most updated version and it isn’t letting me chose the full width template. What can I do to get that functionality back? Or where can I check to see why it isn’t giving me that option?

obox
obox Author

Hi sarahojo

WP 3 .4 has a bug registering page templates which they are working on. There is a work around for the time being though.

You will need to login to our forums so that our support crew can give you the details.

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

Default-user
sarahojo Purchased

Okay, I’m back to working on this now. If I upgrade to Wordpress 3.5 should the theme’s template issues be resolved?

obox
obox Author

Hi sarahojo,

Gigawatt is WP3.5 ready :)

- Gavin

Theme is unresponsive when trying to download version 1.5.1 updates. Having issues as well with the set up. Is there a way I can obtain the updated version to install on my WP?

obox
obox Author

Hi Jarrett

We’d love to help, would it be possible to post your question in our forums so that our support crew can attend to your install issue?

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

Question has been posted within the support forum. Thanks for the initial response

something happened. I can’t choose the “widgetized page” option when I select a template for my pages. Why has this happened? Did I change something? And what is a “press gallery?”

obox
obox Author

Hi noTALENTstudios

There is a known bug with WordPress 3.4 which is causing errors with page templates disappearing. (more info here)

We have however been doing a work around for the time being which will be downloadable tomorrow, via the Theme Update area in the WordPress Dashboard.

I am really sorry for the confusion and frustration. I can promise that we are working as fast as possible to get all the themes updated with this fix.

~ Dave

Great theme! Is there an option for Pagination on the homepage?

obox
obox Author

Hi Rocsfinest

Currently there is no option yet available to add pagination to the home page, however you can list up to 12 videos – per category.

Hope that helps, if you have any other questions please let me know.

~ Dave

Before committing to purchase this theme, I have a question:

When embedding/posting videos, does this theme automatically grab a screen capture on its own for the display image, or do I have to manually upload a separate “featured image” for every video I post?

Are there differences in this process for videos I embed from Blip or YouTube as opposed to self-hosted videos?

Thanks for your answers to this.

obox
obox Author

Hi mpeiken,

Thanks for your questions.

1) You will have to upload a custom image for each one, we’ve tried methods to automatically pull thumbnails but it’s proved inconsistent and unreliable. We feel that a custom upload is the best way forward.

2) With Blip, YouTube, Vimeo etc. it’s really easy to implement. You can either add embed code or you can simply cut and paste the URL into a form we’ve provided. Self hosted videos are a bit more complicated (which is why we always recommend 3rd party), you have to create 4 different media types of your video and upload each of them via the WP Media uploader. Then you can add the file name to your post so that your vid will display.

It’s a time consuming method but we made it available for anyone who wants to own their own content.

Hope that helps, if you have any other questions please let me know.

~ Dave

Hi,

just installed this theme but having issues with the video display.

I have set the homepage using the widget layout and have a series of blog posts showing with 4 column layout.

Most seems to be working ok but the videos are not positioned correctly within the thumb frame, same thing happening with the large slider. When i scale the window, the videos scale down but rather than be centrally aligned (ie same size gap top and bottom of video when scaling down) the videos go downwards hugging the bottom of the container.

Any idea where i have gone wrong? have been following the documentation, but no one else has posted about this so safe to assume its a user error. Any pointers would be great.

many thanks matt

obox
obox Author

Hi matthawkins

Would it be possible to post your question in our forums so that our support crew can assist?

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

umka83 Purchased

Hello could you please let me know

1) where can i get the purchase code to register on OBOX suport forums?

2) Can I download the default contents so that my website looks exactly like the demo-website. It will be easier for me to setup this way.

Thank you

obox
obox Author

Hi umka83

Once you gain access to our forums you will be able to request the demo content from our support crew.

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

why is my slider like this? how can I fix this problem? please reply asap I’ve tried reinstalling the theme and wordpress, but still can’t find the solution http://jeffreypacerong.com/
obox
obox Author

Hi jeffong11

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can login/register via this page on Obox: http://www.obox-design.com/please_login.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a link below the theme title called “License Certificate” http://cl.ly/7thr. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

~ Dave

I can’t register on obox with the given purchase code, can you please just tell the solution here

obox
obox Author

Hi jeffong11

Please email me your purchase code so that I can test it.

david@obox.co.za

~ Dave

Default-user

okay, I’ll email the purchase code, but If possible, can you just give me a new download link for the theme

broigor Purchased

Hi everyone, I cannot sign up into obox, its repeats all the time that the password and the confirm password doesnt match, and it cant be possible. I would like to know how to change the language of the theme to another one? anyone know? thank you very much best regards jorge

obox
obox Author

Hi broigor

There was an issue with an update that we pushed to our site earlier today. I am sorry for the confusion, please could you try signing up again to gain access to support.

~ Dave

broigor Purchased

Hi everyone, I cannot sign up into obox, its repeats all the time that the password and the confirm password doesnt match, and it cant be possible. I would like to know how to change the language of the theme to another one? anyone know? thank you very much best regards jorge

obox Author

Hi Everyone,

I wanted to let you know that we’ve uploaded some major updates to the Gigawatt theme today!

This is our second big update to Gigawatt after the first which saw us updating it to be mobile friendly amongst other things.

We’ve been working hard at Obox to make our WordPress themes easier to install and setup and with that we’ve given Gigawatt an update to so that once you’ve bought it you can get it up and running as fast as possible as quickly as possible.

As well as that, we’ve updated Gigawatt so that you can make full use of the new WordPress customisation options. This means you can edit the look and feel of the theme in its own visual preview window. This makes image and color selection 100 times quicker and easier to do. Then, once you’re happy simply click save and you’re good to go!

We hope you like the changes :)

~ Dave

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