231 comments found

Hello According to your documentation there should be an option for full width in the slider menu within the theme options, but that doesn’t appear in mine. How do I make it full width?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

huria Purchased

Hi, I am having problems with the Google Maps block in page builder. Every time I insert a URL nothing shows up or publishes. Could you please advise on how to fix?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

I am receiving an error on the staff page:

Warning: Invalid argument supplied for foreach() in ../public_html/wp-content/plugins/giveahand-plugin/page-builder/blocks/our-staff-block.php on line 278

Default-user

This appears to happen when all social media links are deleted. See http://screencast.com/t/GSlrQt6U

Default-user

Another issue is that embedding a Google Map using “Embed Code” creates a double navigation on the bottom of the page and displays “Page Not Found” error. http://screencast.com/t/3lq28tCt

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

I am trying to add “features” to my homepage using the page builder, but for some reason it isn’t working. How do I fix this?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

www.living4lifeministries.com … it’s the “features” in the pagebuilder that isn’t working. It doesn’t seem to work on any page I add it to.

FXoffice

Hi! We need to check your settings. Please provide access to your website. You can use contact form on our profile page. Thanks.

soprup Purchased

How do you edit the our staff page? http://uadw.org

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

nmccoy Purchased

I am unable to customize my menu. Please assist.

Default-user
nmccoy Purchased

Nevermind I figured it out – Thanks!

FXoffice

Ok! Thanks!

Hello,

I would like to ask if you have a demo of the mobile version of the theme? I would love to take a look at it.

Thank you!

FXoffice

Hi! To see a demo of mobile version of the site, try reducing your browser window. Do not forget to refresh the page (F5). Thanks

Plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected T_ELSE in /home/websites/water/wp-content/plugins/giveahand-plugin/page-builder/blocks/our-staff-block.php on line 201

The error above is what I am getting when I try to activate the required plugin. Any suggestions?

FXoffice

Hi! This is known bug. Please provide access to your website. We will try to help you. Thanks.

Default-user

How would I send this to you confidentially?

FXoffice

Hi! You can use contact form on our profile page. Thanks.

Hi, Thanks for this great theme but I have some troubles and Hope you can help ;)

1. The Home page slider contain a youtube video. I cut the sound of this video but for any raison and randomly, music restart.

2. one of my layouts in the slider is not responsive.

3.is it possible to deactive the video for mobile phone to increase the speed (because anyway it’s not read on mine)?

4.I set up the donation option. I can change the donation amount in the options but when I click on the button, this amount stays at 50.

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

how can i provide you access? Your email is a do-not-reply…

FXoffice

Hi! You can use contact form on our profile page. Thanks.

Where can I download the Give A Hand Plugin? I cannot upload it via Wordpress FTP. Why wouldn’t you just include it in the source files?

FXoffice

Hi! It is included in the giveahand theme. You can find it in the giveahand_wordpress_theme/lib/plugins folder. Thanks.

huria Purchased

Hi, I have uploaded a logo on my website with the GiveAHand theme, but it reverts to a very small logo instead. Is there anyway of increasing the logo size as I would like to make the logo more prominent on the website? Thanks

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