274 comments found

Hi, nice theme congratulations! I have a pre-purchase question please: is it possible to get my website exactly like your demo if I cannot get images in the package? Thanks.

FXoffice

Hi! We provide demo content with the theme. You will get same website as the demo. Thanks.

Default-user

Hi, thank you for responding. Regards.

FXoffice

Welcome!

Hi there, love the theme so far but I have a few questions. My main menu has a number of options and has run over on to a second row. Is there a way to make the buttons smaller so they stay on one row or do I have to consolidate the options? Also, I imported my old wordpress.com page and now there is a home tab that links to a separate page instead of the real home page. How can I fix this?

FXoffice

Hi! Please provide access to your website. We will try to help you. You can use contact form on our profile page. Thanks.

Default-user

Hi there, I’ve resolved this issue and have a few more questions. I want to know how to edit the content of my home page. I’m able to add blog posts & update the images on the slider but I want to add a template to the bottom of the page. What I mean is: when I click the home tab and go to www.playingtolive.org , I want the bottom of the page to resemble the demo of the theme, with activities and items and things like that. How do I do that? Also, is there a way that when you click on certain links (like our donate link), they open in a new tab instead of the same page? Please help!

FXoffice

Hi! Please send us a private message with your questions and provide access to your website. We will help you. Thanks!

Hello there,

I have a few questions about your theme. Can we expand the Events and Recent News section on the bottom of the main page? We are looking to showcase a lot of events at once and also feature numerous blog posts at the same time. We wondering how we could do this with your theme.

Thank you, Jennifer

The slider isn’t working. It just spins. Also the most recent posts aren’t showing up at the bottom of the homepage.

Any help would be greatly appreciated.

FXoffice

Hi! Please provide access to your website. We will try to help you. You can use contact form on our profile page. Thanks.

Hi, I’ve been having trouble installing the Give a Hand Plugin, I get ” Parse error: syntax error, unexpected T_ELSE in /Applications/AMPPS/www/wp/wp-content/plugins/giveahand-plugin/page-builder/blocks/our-staff-block.php on line 201”

I don’t know to fix it.

Please help me as soon as possible, I have a deadline soon.

I love your theme.

FXoffice

Hi! Please provide access to your website. We will try to help you. You can use contact form on our profile page. Thanks.

Hi, I bought the GiveAHand a week ago, and tried to upload it as the theme in my wordpress website on Hostgator. I tried 3 times, making sure I had completely downloaded the theme. I get the message (after several minutes of the theme trying to be uploaded) “Are you sure you want to do this?”, followed by a link that says, “Please try again”, which takes me back to the browse up a theme. It never allowed me to upload it. If I can’t successfully upload it, would I be able to get a refund? Or what else might I try to get it to upload into my wordpress website?

Thanks, Sue P.

FXoffice

Hi! Please provide access to your website. We will try to help you. You can use contact form on our profile page. Thanks.

Hello! I’m trying to translate the theme but I am having difficulty in locating a term called “News Categories”.

Link to view: http://www.escolacampossalles.org.br/blog/news_category/escolas-que-inovam/

The term appears in the title but I want to remove it.

Can you help me ?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Is there anyway to remove the triangle with the date on the image on the single activities page all together? If so where would I do that? Thank you in advance.

FXoffice

Hi! Yes, please provide ftp access to your website. We wil help you. Thanks.l

Hi! Can I change the transition animation in the Slider? I looked through the Slides’ Pages and the Slider Settings in the Theme Options, but couldn’t find where… I would like to change it to a Slow Fade. Could you please help me?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Hi,

how is it possible to change the size of the video player? whenever i try to embed a youtube video, the size is always fullscreen and i can’t figure out where to change this. please check our website: www.friends-4-friends.org/news/chameleon.

thanks for your help

FXoffice

Hi! Please provide access to your website. We will try to help you. You can use contact form on our profile page. Thanks.

Hi is there anyway to display recent news on a sidebar. For example I want to show the top 5 recent news posts on the right hand sidebar under my events. http://runningonlove.org/blogging-for-love/

I know you can do this wtih recent posts but because this theme uses News to display properly on the homepage we would like to show this on some of our interior pages also. Thanks.

FXoffice

Hi! Sorry there is no this possibility. Thanks.

i purchased the theme today and i have successully installed and activated both parent and child theme, but when i try to install the required plugin i get this error: Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/specialo/public_html/beta/wp-content/themes/giveahand_wordpress_theme/lib/class-tgm-plugin-activation.php on line 1486 please i need help.

FXoffice

Hi! We provide support to our customers directly. Please use your buyer account and provide access to your website. You can use contact form on our profile page. Thanks.

Hello bought the give a hand theme however I’m having a ton of issues getting even close to what your demo looks like. What we are going for is a website similar to pencilsofpromise.com . If that isn’t doable could we please get a refund this template is not easily workable thanks

FXoffice

HI! If you have questions feel free to ask. You can provide access to your website and we will try to help you. Thanks!

Hi,

I’m having trouble with the donate button in my slider. It works, but when I press it I get a pop-up with this message: “Image cannot be loaded. Make sure the path is correct and image exist.”

What does that mean/How can I get rid of this message?

Thanks,

Nathalie

FXoffice

HI! Please provide access to your website. We will try to help you. Thanks.

Default-user

www.activhaiti.org

FXoffice

Hi! We provide support to our customers directly. Please use your buyer account. Send us a login info via private messages. We will try to help you. Thanks.

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