239 comments found

Hello According to your documentation there should be an option for full width in the slider menu within the theme options, but that doesn’t appear in mine. How do I make it full width?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

huria Purchased

Hi, I am having problems with the Google Maps block in page builder. Every time I insert a URL nothing shows up or publishes. Could you please advise on how to fix?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

I am receiving an error on the staff page:

Warning: Invalid argument supplied for foreach() in ../public_html/wp-content/plugins/giveahand-plugin/page-builder/blocks/our-staff-block.php on line 278

Default-user

This appears to happen when all social media links are deleted. See http://screencast.com/t/GSlrQt6U

Default-user

Another issue is that embedding a Google Map using “Embed Code” creates a double navigation on the bottom of the page and displays “Page Not Found” error. http://screencast.com/t/3lq28tCt

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

I am trying to add “features” to my homepage using the page builder, but for some reason it isn’t working. How do I fix this?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

www.living4lifeministries.com … it’s the “features” in the pagebuilder that isn’t working. It doesn’t seem to work on any page I add it to.

FXoffice

Hi! We need to check your settings. Please provide access to your website. You can use contact form on our profile page. Thanks.

soprup Purchased

How do you edit the our staff page? http://uadw.org

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

nmccoy Purchased

I am unable to customize my menu. Please assist.

Default-user
nmccoy Purchased

Nevermind I figured it out – Thanks!

FXoffice

Ok! Thanks!

Hello,

I would like to ask if you have a demo of the mobile version of the theme? I would love to take a look at it.

Thank you!

FXoffice

Hi! To see a demo of mobile version of the site, try reducing your browser window. Do not forget to refresh the page (F5). Thanks

Plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected T_ELSE in /home/websites/water/wp-content/plugins/giveahand-plugin/page-builder/blocks/our-staff-block.php on line 201

The error above is what I am getting when I try to activate the required plugin. Any suggestions?

FXoffice

Hi! This is known bug. Please provide access to your website. We will try to help you. Thanks.

Default-user

How would I send this to you confidentially?

FXoffice

Hi! You can use contact form on our profile page. Thanks.

Hi, Thanks for this great theme but I have some troubles and Hope you can help ;)

1. The Home page slider contain a youtube video. I cut the sound of this video but for any raison and randomly, music restart.

2. one of my layouts in the slider is not responsive.

3.is it possible to deactive the video for mobile phone to increase the speed (because anyway it’s not read on mine)?

4.I set up the donation option. I can change the donation amount in the options but when I click on the button, this amount stays at 50.

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

how can i provide you access? Your email is a do-not-reply…

FXoffice

Hi! You can use contact form on our profile page. Thanks.

Where can I download the Give A Hand Plugin? I cannot upload it via Wordpress FTP. Why wouldn’t you just include it in the source files?

FXoffice

Hi! It is included in the giveahand theme. You can find it in the giveahand_wordpress_theme/lib/plugins folder. Thanks.

huria Purchased

Hi, I have uploaded a logo on my website with the GiveAHand theme, but it reverts to a very small logo instead. Is there anyway of increasing the logo size as I would like to make the logo more prominent on the website? Thanks

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

wagunn21 Purchased

On the header I have some social icons (Facebook for instance). I’d like those to open in a new tab or window rather than taking people away from my site. Can you assist in modifying the code? Thank you

FXoffice

Hi! Yes, please provide access to your website. We will try to help you. Thanks.

kkaye82 Purchased

Hello, Just wanted to bump and let you know I sent you guys an email about my donation button showing up as “buy now” on Paypal instead of “donate”. This is causing hold issues on my funds, please help or let me know where the donation button code is located and I can try to fix it. I put login access on the email I sent from the FX site.

Thanks.

FXoffice

Hi! We’ve emailed you. Thanks.

alphrabar Purchased

I have installed the theme correctly but whenever i active the Give a hand plugin, get an error saying ” Parse error: syntax error, unexpected ‘else’ (T_ELSE) in G:\localhost\htdocs\hbf\wp-content\plugins\giveahand-plugin\page-builder\blocks\our-staff-block.php on line 201”

FXoffice

Hi! We’ve emailed you. Thanks.

Hello,

Can I make the “Left” and “Right” arrows on the main slider always display instead of only when you hover over it?

Also, can I change the colors of the arrows?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Is there a way to add descriptions to photos and videos displayed using the portfolio? I would like viewers to know what the pictures and videos are that I am display.

www.living4lifeministries.com

FXoffice

Hi! We’ve emailed you. Thanks.

Hi, The visual editor is not working with the Giveahand plugin. Is there a workaround for this?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Hello, We are using this theme and there are a couple of questions. 1. There doesn’t seem to be any consistancy of slider layer speeds. I’ve tried adjusting the speeds/easings/order of different layers but sometimes they come in fast sometimes slow sometimes out of order. Can you advise on that?

2. Is there any way to change the container size, the width specifically, for the home slider?

Thank you in advance for your time and consideration.

FXoffice

Hi! We’ve emailed you. Thanks.

Hello, We have also run into a problem where page builder templates and custom CSS have disappeared. The site is rendering them correctly but the customizations we made aren’t showing up in the backend. Thanks you.

FXoffice

Hi! We’ve emailed you. Thanks.

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