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349 comments found.

Still getting an error when trying to take a Donation. It takes you to PayPal, but PayPal displays the following: “This recipient does not accept payments denominated in usd. Please contact the seller and ask him to update his payment receiving preferences to accept this currency.”

You fixed this once a number of months ago. Your theme has since updated, which means that it overwrote whatever you did. PLEASE tell me what the fix is so I can add it to the child theme functions.php, or else include this fix in a new update, or tell me what settings need to be fixed in admin. I’m tired of having to ask for this. I do not need you in my admin panel to fix it. I need you to email me with the solution so this doesn’t keep happening. Please and thank you. Client is fed up, as am I.

Hi! Sorry for the delay. Of course this our issue, but please write in the same email. Each time we missed you website data and can’t help you. Please repeat your website url and login info. Thanks!


brotsky Purchased

I have re-re-sent this info, and double-checked the credentials to make sure they work and they do. It does appear that there is now an update for the GiveAHand plugin that I need to do, but that should not be interfering since the Donate button was already not working even before there was an update available.

Hi! We’ve emailed you. Thanks!

Hi there I brought this theme and following the documentation when I try to activate the GiveAHand – Must Have Plugin I get the following error message “Parse error: syntax error, unexpected ‘else’ (T_ELSE) in C:\xampp\htdocs\websites\MYWEBSITE\wp-content\plugins\giveahand-plugin\page-builder\blocks\our-staff-block.php on line 201” any ideas why this is happening?

Hi! We’ve emailed you. Thanks!

Thank you very much it works!!!!

The client does not want to have animations in the slider.

I want to remove them. But it seems like there must be at least one animation in the slider. Thats fine but the problem is on browsers such as Google Chrome you still get an animation dot that runs across the screen. You can see it by going to muslimwomenshealth.com on Google Chrome.

Also since we only used a background image, and not an animation, it seems to not allow me to activate a link for the image. I used a plugin to add a link to the image. But it seems like since the image isn’t an animated image, but instead simply a background image, its not allowing the background to be hyperlinked. Is there a workaround for this? Or am I just doing this wrong?

Remember, the client doesn’t want the animations.

Thanks and I look forward to hearing from someone soon.

I sent you an email a week ago, but I am not sure if you received it. Since the update, there have been multiple bugs.. some of them are easy to fix, some are impossible to fix. The activity slider on the main page doesn’t work anymore, the same with the process widget at the bottom of the page. HELP? :)

Hi guys, I know you have a lot to do, but we really need your help for the ftp problem (homepage: activity slider and process widget at the bottom) as well as for all the tabs&toggles (in accordion style; they don’t open anymore)... we tried everything to fix these issues. We are counting on you! Thansk in advance.

Hi! Sorry for the late reply. We’ve emailed you. Thanks!

Thank you for your help!!! You are superbe!

In my slider I have chosen a video as my background, but I need to have a REPEATING image over it. Is there a way to make the image repeat with custom CSS?

Hi! Unfortunately there is no this possibility. Thanks!


I’m looking for a demo importer so i can get the same view on my website that i see on the demo page

I’ve done the 5stars rating

can you please help me




Hi! Please provide dashboard and ftp access to your website. You can use contact form on our profile page. Thanks!


yon74 Purchased

I’m ok to give you the access to my website and dashboard but i don’t want to put username and password in the see of every body

Do you have an email address ?

Please use contact form on our profile page. Thanks


aendara Purchased

Hi There. Images aren’t showing up for some reason on the three circular sections on the homepage. Is there a fix for this?


HI! We’ve emailed you. Thanks!

Sorry but your attitude is below the lowest standards I’ve ever experienced. Months ago I posted comment – send you TWICE login info for my website and you even didnt look! I dont want to mention 3 emails I have send . I require turning my money. Your website it ’s full of bugs and no customer service!


atovell Purchased


Our site is finished and live but one thing we need to add is “Instagram” as a social follow. Any way we can add this to the list so it’s consistent with the other social icons? (I put the instagram link in the YouTube slot for now) http://hotfutbol.org/


Hi! Please create instagram icon 16×16 pixels in png format (transparent background). Also please provide access to your website. We will try to help you. Thanks!