274 comments found

I put a video in my slideshow and turned on “Pause on Hover” in the Slider Settings, but the slide will change when I play the video even with my mouse over the slides. Any ideas?

FXoffice

Hi! Please provide your website url, this feature should work. Thanks.

Purchased theme. Following directions exactly. Cannot activate plugin GiveAHand. Fatal error stops activation.

Parse error: syntax error, unexpected ‘else’ (T_ELSE) in C:\xampp\htdocs\giveahand\wp-content\plugins\giveahand-plugin\page-builder\blocks\our-staff-block.php on line 201

have downloaded theme from themeforest and installed in site multiple times. no other plugins are activated. even tried leaving out the install of contact 7. same result every time.

WP 3.9, PHP 5.4.27

any help and advice will be appreciated.

Default-user

Solved – found that this plugin uses PHP short tags. Your php.ini may set short_open_tag=Off per recommendations, as mine did, even though the default value is On. Setting short_open_tag=On in php.ini prevented this fatal error during activation.

Hi, is it possible to re-arrange the order of the slides in the main home page slider?

FXoffice

Hi! Please make sure you have latest theme and plugin version. Dashboard->Slider->Re-order. Thanks.

Hi there – 1. How do I add other Share options to the Share bar under blogs and articles? I want to be able to add Options to share by email and linkedin and pinterest. Im not sure where I can edit this?

2. Also was wondering where I can remove the social media icons on the Staff Bio section, as some of our staff dont use social media and we dont want the social media icons appearing .

Thank you for your help

Default-user

One other thing 3. Why does the body copy size appear different size on the homepage under the circle than it does to content on other pages? eg the Staff page – the copy at the top pf the page appears much smaller than the copy under the staff profiles. How do I make the copy size consistent across the entire site / pages.

Default-user

4. Also the bottom slider on the home page is not responsive when I view on mobile phone – I already sent screengrabs of this problem to your email, but it doesnt seem to be working still. The rotation doesnt seem to be working properly either? And how do I remove the green arrow buttons?

FXoffice

HI! Please send us a private message with your questions and provide access to your website. We will try to help you. Thanks.

Hello, i made the installation but the shortcodes doesn’t appear. I activate the plugin GiveAHand correctly and everything work perfect. The url is http://bit.ly/1f25mFZ

Thanks.

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

We have installed the GIVEAHAND theme and child theme. The site seems empty and I’ve started building pages but it is a long process that must be avoidable. Please let me know how to make the site look like your demo so we can start from there. The support videos show how to build the demo but, while this is very helpful to understand the process, it’s not where we want to start from. We want to start with a built site.

Thank you for your reply. The site is manacultura.com

FXoffice

Hi! Please send us a private message. We will try to help you. You can use contact form on our profile page. Thanks.

Default-user

What do you mean a private message? If it is in another place can’t you send a link? Please?

Foo8ank Purchased

Hi, I just installed this theme and cannot get it to look like the demo…more specifically, I am not able to view the HERO slider on this page with the teasers below it (like the demo)

My URL is: http://fano2.wpengine.com/?page_id=26

Thanks, Scott

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

I installed your wodrpress theme after purchase it and after uploading the demo data I am having some issues:

1.) The short code page is not showing any actual images/buttons/columns on the front end as you can see here:

http://www.own2feet.org/shortcodes/

2.) I can not find a tab for “Slider” within my dashboard for some reason

Please help me so I can start using your wonderful theme.

I would like to create login credentials for you but I need your email.

Please email me back at:

pat@patricklongley.com

Thanks,

Pat

FXoffice

HI! You can use contact form on our profile page. http://themeforest.net/user/FXoffice Thanks.

Default-user

what is your email so I can create a login for you

FXoffice

Hi! We’ve emailed you. Thanks.

Hi, I purchased theme, and cannot get it to look like demo at all. check out my site boulderboho.co Thanks, i’ve tried several options, I also am “missing give a hand plugin”

Any help is appreciated!

FXoffice

Hi! Please check documentation carefully. If you still have a questions please feel free to ask. You can use contact form on our profile page. Thanks.

Default-user

I’ve contacted FXoffice a few times. I’ve checked documentation, i’m sure its an easy fix…... but i really need your help. thanks

FXoffice

Hi! We’ve emailed you. Thanks.

ayn Purchased

Hey guys,

I’m wondering how to replace your default slider with Revolution Slider.

Looking forward to your help

FXoffice

Hi! Please send us a private message. We will try to help you. Thanks.

Hi There,

Love the theme. Is there a way to place a video in the home page slider with pause and play controls? I’d like for the end user to be able to play the video at will instead of a constant loop.

cara@pavocreative.com Looking forward to hearing from you soon.

FXoffice

Hi! You can use youtube or vimeo embed code and also you should disable auto slide. Thanks.

Default-user

Ok, I placed the full youtube <iframe> embed code into the slide and it will not show anything. Could you be more specific? Should it even be in a slide?

FXoffice

Hi! Sorry for the late reply. Please provide access to your website. We will try to help you. Thanks.

Hi,

I added my PayPal email in settings, but how can I hook this up on a button on the site or how do I implement this? Many thanks in advance.

FXoffice

Hi! You should create a button with class “donate”. For example

 <a href="#" class="donate button">Donate</a> 

Thanks.

I cant figure out why my donation button is not working. I setup everything properly in:

Apperance>theme options >Donation Settings

as you can see on my site:

own2feet.org

The donation button sometime works bringing up the pop up with the link : own2feet.org/#

Is that correctly directed?

When it redirects to paypal it says this error:

See image here: http://www.own2feet.org/wp-content/uploads/2014/05/Screen-Shot-2014-05-15-at-6.45.02-PM1.png

Please help !

Thanks in advance,

Pat

Here is a quick video showing you what I mean:

http://youtube.com/watch?v=7vsIb3GJZCg
Default-user

what is your email so I can create a login for you

Default-user

just emailed you via your portfolio widget

FXoffice

Hi! We’ve emailed you. Thanks.

Hi,

I have created a page template using the “Our Staff” block for 3 profiles. I have entered in social media links for all 3 profiles and it looks great.

The issue I am having is that all the social icons display except for Twitter for each profile. How can I make the Twitter icon visible?

http://meetmeinafrica.ca/our-team-2
FXoffice

HI! Please send us a private message. We will try to help you. Thanks.

How can I make the logo bigger? I want my logo to be 50% larger. Please see visionacrossborders.org . Also, I need to put a mailchimp optin form in footer. I dont see where to do this. and lastly the blue buttons on home page and about us page I want to open in new window and cant get the html code to work I put in there, please help.

FXoffice

HI! Please provide access to your website. We will try to help you. Thanks.

Default-user

whats an email I can send my access info to?

FXoffice

Hi! You can use contact form on our profile page. Thanks.

Hello! Great theme.

So there is a background on the posts/news (white, rounded corners), and I am trying to get the same on the “pages” posts for navigation, it seems like the same class is being called, but there is a lot of code to sift through and I am a bit rusty.

Thanks Matt

FXoffice

HI! Please send us a private message with your questions. We will try to help you. Thanks.

I am getting this error message when I try to install the Give a Hand plugin:

Download failed. A valid URL was not provided.

I am developing the site on a temporary domain.. http://test.nameofsite.com

What is the plugin for and how can I get it to work? Thank you.

FXoffice

Hi! We’ve emailed you. Thanks.

How do you replace the graphic in the top left hand corner of a blog post around the date of the post?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

you have it….I sent you an email from Stephanie

FXoffice

Hi! We’ve emailed you. Thanks.

How do you replace the word “follow” on the activities to another word?

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

Thank you..you have it, email from Stephanie

FXoffice

Hi! We’ve emailed you. Thanks.

Hi I have a questions related to the theme; is it possible to have multi donation accounts? I mean users to be able to donate to specific activity. Or if it is possible to use the theme for fund-raising Also, if yes is it possible to have a progress bar for the users?

Finally, about the theme modification; how can you change the theme colours especially the one in the menu bar (they look like african colours but I want to be a bit more simple). Do you have the option to change the logo?

Thank you

FXoffice

Hi! 1. Current theme doesn’t support multi donation accounts. 2. Yes, you can change any elements using theme options panel. Thanks.

by
by
by
by
by
by