115 comments found

pierremgb Purchased

Hello Team

Can you tell me how is possible ti display different slider on different pages?

Regards

Pierre

koolthememaster

Hi Pierre,

Can you please email us with more details to your question.

Thanks!!

pierremgb Purchased

CUSTOM MENU BUG

Dear All

Five days ago I send a email without return

We have a big problem with the megamenu:

the menu does not appear correctly (customMenu adds an

    element and display of megamenu is broken)

    www.porsche-model.com

    thanks for you return

    Pierre
Default-user
pierremgb Purchased

Ok, we found the solution

Hi,

Great looking theme, wanna use it as base our store.

Quick pre-sale question I can’t really check myself at he moment.

Is there any max-width for the full width version? ...like if I use a really high res big screen will it still fill the whole width or does it get capped anywhere?

Thanks in advance! :)

koolthememaster

Hi,

Thanks for interest. You can add width of your choice in px. from backend. Theme is fluid with those adjustments. Thanks!!

hiroko2k Purchased

CUSTOM MENU Problem! Urgent. the menu does not appear correctly !

Default-user
hiroko2k Purchased

i everyday waiting for your email, waiting waiting checking checking….why take SO LONG for you to solve my problem!you really making we lost the BUSINESS!Please fix it ASAP!!!!!!!!!!!!!!!!

Default-user
hiroko2k Purchased

?? Please answer ASAP!

koolthememaster

You did mistake while adding code. There should be no UL tag. We have fixed for you. Also your site has bad cache problem. Kindly clear cache after you change anything.

Hello, I’m having a few problems with this theme I’m still waiting for you to tell me how to change red color on theme it have been well over a week now and I still have no answer. I need to change red color my store main color is pink and the red looks very bad, how do I change it. I also have a problem with the title for custom tab on product page how do I change title? There was not instructions for that in manual. The biggest problem I’m having with this theme is the fact that it does not work in smart phones or devices. This is a very big problem because 30% of my sales come from smart phones. When you visit my store at www.coutureglamstyle.com the browser closes after about 30 seconds and the menu and add to cart bottons does not work. I need to fix this problem as soon as possible because my store is live and I’m losing business as a result of this problem. Thank you much

Default-user

Hello, do you plan on answering my questions?? My store is live and this is a very big problem I have purchased 2 of your themes and none of them work on smart phones or devices I need problem resolved ASAP thank you.

koolthememaster

Hi,

We have answered for the problem you have. You have install two theme on same website. That is why color settings conflicts. Color settings is for one website only. If you still want to change colors you need to use CSS for that. Email us for any further questions.

Thanks!!

hiroko2k Purchased

SUPPORT?!!! Can you please SPEED it UP your SUPPORT SERVICE and REPLY us ASAP?!!

koolthememaster

It has been answered. Please follow up on email. Thanks!!

Default-user
hiroko2k Purchased

i everyday waiting for your email, waiting waiting checking checking….why take SO LONG for you to solve my problem!you really making we lost the BUSINESS!Please fix it ASAP!!!!!!!!!!!!!!!!

i wait help for the proper installation :(

koolthememaster

It has been installed :)

Default-user

thanks

pierremgb Purchased

Hello

How can I insert products attributs on product page on Description * or Short Description, like this is directly visible for customers?

Regards

Sophie

Default-user
pierremgb Purchased

Why any response !!!???

koolthememaster

You can create attributes using admin. You need to add some specific code for those. We follow up on email. Thanks!!

Default-user
pierremgb Purchased

Thanks

Hello, do you plan on answering my questions?? My store is live and this is a very big problem I have purchased 2 of your themes and none of them work on smart phones or devices I need problem resolved ASAP thank you. Hello, I’m having a few problems with this theme I’m still waiting for you to tell me how to change red color on theme it have been well over a week now and I still have no answer. I need to change red color my store main color is pink and the red looks very bad, how do I change it. I also have a problem with the title for custom tab on product page how do I change title? There was not instructions for that in manual. The biggest problem I’m having with this theme is the fact that it does not work in smart phones or devices. This is a very big problem because 30% of my sales come from smart phones. When you visit my store at www.coutureglamstyle.com the browser closes after about 30 seconds and the menu and add to cart bottons does not work. I need to fix this problem as soon as possible because my store is live and I’m losing business as a result of this problem. Thank you much

koolthememaster

Hi,

We have answered for the problem you have. You have install two theme on same website. That is why color settings conflicts. Color settings is for one website only. If you still want to change colors you need to use CSS for that. Email us for any further questions.

Thanks!!

Default-user

ARE YOU SERIOUS???????? I’m so VERY ANGRY right now First you should have told me this before I purchased the theme, number two I’m using each theme for a different store and third when do you plan to answer my other questions and fix problems with the theme it does not work on SMART DEVICES and I understand that you do not care that you are destroying our business because almost half of our sales come threw smart devices. If I do not get this problem fixed in the next 24 hours I will ask for a refund for both themes as each theme have the same problem. Your demo theme also have the same problem it does not work on smart devices so the problem is clearly with the theme, 24 hours thanks for nothing!!!!!!!!!!!!!!

koolthememaster

As I already told you every theme comes with there own color settings as per design requirements, We have made color theme functionality as per design. but in your case you have installed two different themes in one website, that is why color functionality is not working properly, unfortunately every theme has different classes and color functionality work on class base. We have sent you email. Please follow up. Sorry for inconvenience caused.

Thanks!!

Thanks you so much for great support. I did silly things to site & you guys fixed so smoothly. 5/5 :)

pierremgb Purchased

Dear All

We have different troubleshooting on the home page -1 New products banner is activate but not display? -2 New & sales icons are not visible on products?

Many Thanks

Sophie

koolthememaster

Hi,

You have missed to follow instruction doc for setting homepage. We have added & done setting for your site. Please check now.

Thanks!!

Default-user
pierremgb Purchased

thanks for your replay Where was the error? Regards Sophie

koolthememaster

You did not set Glamshop as homepage. It was on instructions. Thanks!!

Hi How can i manage and edit the 4 type of sliders on admin panel?

Looking from your latest theme just like zovi.com and bestylish.com.

koolthememaster

Sure, Please contact us via email with more details of project requirements. Thanks Much.

hiroko2k Purchased

hi,

Could you please advise why change store view the banner slider not working well, i was PM last 3 days ago. Appreciated if u can response without repeat asking….thks.

Default-user
hiroko2k Purchased

Hi!Im still WAITING for your REPLY????!!!!!!!

koolthememaster

It has been answered few days back already. Please check email. Thanks!!

Default-user
hiroko2k Purchased

i was checked, and you just answer today, thank you. So please help to fix the issues asap. Really appreciate you could make it fast. Many thks.

pierremgb Purchased

WHY WE DONT RECEIVE RETURN ON OUR MAIL SUPPORT? ITS CRAZY SERVICES!

koolthememaster

It has been answered already. You missed setting. Thanks!!

Hi,

Can you convert this template into Bootstrap template? Can you send me a quote for this with timeline?

koolthememaster

Hi,

Sure we can. Can you please email us so we can talk further.

Thanks!!

Hi I am interested in buying this theme. Could you please help me make a decision by answering few of my queries.

1. Its is possible to create filters i.e of Price, Colour, Size!!! If yes is it restricted with few default filters or i can create as many i want.

2. What support do you provide in installing the theme. If i provide you my control panel details would you install the Theme as it is so that i will then have to change the images and products ??

3. Is there any chance of having a look at the admin side so that i get a better picture of its functioning .

Please respond to my queries.

koolthememaster

Hi,

Thanks for your interest. Please see answer below.

1) Yes, it is. You just need to create attributes for that.

2) We provide installation & many other services. Please email us with your project requirements.

3) Sorry, you can have look at it once you own it.

Please email us for further questions.

Thanks!!

Hi, how can I get in contact with you? I am having serious problems with the installation, can you help me if I give you my username and password? can you give me the email to contact you?

Thanks.

koolthememaster

Hi,

Yes please email us with site details with problem you facing. You can email us using contact form. http://themeforest.ne/user/koolthememaster

Thanks!!

Hi how can i manage the home page products ?

Hi how can i add countrys and prices to Estimated shipping &Tax ? please help

koolthememaster

Hi,

You can add those using magento admin. Please go through magentocommerce URL in document.

Thanks!!

Default-user

thanks

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