115 comments found

Hello again,

I am having troubles installing the theme, I’ve been trying for a week now and I still can’t do it, can you please install it for me? I send the information of my account via email

Please reply when you read it, I really need to get this done

koolthememaster

Hi,

We have checked. You have already installed it. Can you please specify what help you need from us. Please follow up on email.

Thanks!!

Default-user

The problem is I had to pay to install it, yesterday something happened and it got ereased and I had to pay all over again can you explain me more detailed how I need to upload the files to install it? and then what I need to do, because in the guide you gave me it’s not very clear so I don’t need to be paying 50 dls everytime something goes wrong

Hello,

is that theme already 1.8.1 ready?

And are there any further updates for this theme planed?

Best Regards Max

koolthememaster

Yes, 100% it is compatible to magento 1.8.1.

Hi there, Does this theme include the HTML files (not in magento?)

By step “Current package Name” “change to glamshop” I get the error > An error occurred while saving this configuration: package with this name does not exist and cannot be set.

please help me !

bastianbarajanan

And also the option ’ Add New Attributes” I can not select “Catalog input Type for store Owner “Yes/No”

Hi search box s not working help me please

The problem is I had to pay to install it, yesterday something happened and it got ereased and I had to pay all over again can you explain me more detailed how I need to upload the files to install it? and then what I need to do, because in the guide you gave me it’s not very clear so I don’t need to be paying 50 dls everytime something goes wrong

koolthememaster

Hi, Everything is in document with all details. You can ask us questions if you have any regrading document. We never installed theme for you as we see in our records. Please email for questions. Thanks!!

Beste 22elven,

The template is very good and also is the speed good!

You need to look at your hosting for magento does not just need a few dollars for a hosting.

Best regards, Bastian

koolthememaster

Thank you so much Bastian.

Can you please answer my question? Does this template come just with the HTML? (So not in Magento, but separate as html and css files)

If anyone who has bought this theme sees this, will you be kind enough to let me know? Author seems to just ignore these …

koolthememaster

Sorry, it does not come with seprate HTMl files. It comes with js & css files with magento package only. You can go for magento version is really great to use. Thanks!!

Can I use this template on MagentoGo? and get all the MagentoGo features

There is a Problem with Magento 1.8.1 and your Theme, because in Magento 1.8.1 the frontend templates need to have formkeys. This has effect that with your theme installed there is not login / writing an review etc. possible.

Here is the solution for this problem: http://magento.stackexchange.com/questions/11871/customer-cant-log-in

But be careful, that not only affect the login… its every form.

An update of the theme would be nice.

best regards Max

koolthememaster

Hi, So far is working fine with us & customers. Thanks for share :)

Hello

I wrote you an email with my info account and username, my website is taking TOO LONG in opening and it’s not loading correctly (talked to my server guys and they told me it’s about the template) can you help me please?

Best Regards,

Jorge

sumnet Purchased

I have a problem with clasical menu (superfish, not mega menu). I’ve been trying to show categories at level 3,4… and not show the layer when the mouse is over the subcategory… Can you help me?

koolthememaster

Yes, please email us with admin details. SO we look into it. Thanks!!

Theme is compatible with ver 1.8.1.0?

koolthememaster

Yes theme is compatible to magento ver 1.8 1.0 too.

Default-user

Ok, thank you :) Can I have boxed layout? How can I do? I need also boxed header and boxed footer .

hi, how can i change the bgcolor(default = white) of the facebook plugin on the homepage? My shop is complete black and the white color just doesnt fit and There is no static block for it. Thank you in advance.

I am having trouble with this theme. It does not load properly in Chrome and causes the browser screen to flicker.

Dear support,

we are also having the same problem with the normal menu superfish. Unable to show 3° and 4th level.

I saw that this isssue is on Chrome but not on Firefox.

Any suggestion§?

Default-user

Dear support, in these 2 weeks i sent you 3 emails without answer. How can i get in touch with you to solve the problem?? Website is in production.

David

koolthememaster

Hi David,

Small change required to superfish CSS: .sf-menu li ul{ overflow:visible !important; } superfish.css line no106

Thanks!!

Default-user

Thank you !!

How can I do for support about this theme? I have sent many e-mail but I haven’t no response.

koolthememaster

Hi, I think you have already got support for theme. Follow up on Skype. Thanks!!

Default-user

Support for my problems after payment

koolthememaster

Hi, We have informed you problem is with customizations done your side. We have fixed bugs created while you have done customization to theme. Thanks!!

Hi,

If something goes wrong and I have to reinstall, do i need to buy again??

Saurabh

Default-user

Also, is this theme compatible with Shopify?

koolthememaster

Once you purchased you don’t need to re-buy again. It can be used for one website. It is compatible to Magento community version only.

I still need help regarding the Chrome issue. The page does not load the products correctly only in the Chrome browser.

koolthememaster

Please email us with more details.

Default-user

How long do you take to reply to emails?

koolthememaster

We have replied. Please send us site details as well.

Why can’t I install most of the extentions in fronted of this template?

Default-user

How can I change the icons in the Top Banner?

Default-user

I can’t delete the Wish list in the upper-right corner of the site. I disabled it, but the link does not disappear anyway. What do I do in this case?

Default-user

Here is the extension is also not working in this template – http://www.magentocommerce.com/magento-connect/ultimate-sitemap.html

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