Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
Additional information from ChristineWilde:
Thank you for purchasing one of my themes.
If you have any questions about the theme you just purchased then please do not hesitate to contact me via my support system here: http://support.wildemedia.co.uk
Or alternatively email me at email@example.com
Please read the following email guidelines before contacting support:
- Please include the themes name that you are using. If you have not purchase a theme as of yet then please let us know which theme you are interested in.
- Include a link to your Tumblr blog / WordPress site.
- Attach any screenshots you may have of the issue.
- If you think we’ll need to jump into your code, please provide us with admin access, or your login details (with a temporary password).
- We aim to reply to all support emails within 24 hours.