Hey there – I see you have updated OneTouch (plugins etc) just wondered if same is due here as I have both
No, we didn’t modify Visual Composer & Slider Revolution plugins. They are used in their original version. Feel free to update them
It is also recommended to update the theme (Onetouch).
Is it possible to simplify the template and use the “video single item” portfolio page as my home page and get rid of the other pages I won’t use? If so, how easy is it? Thanks!
Unfortunately, it is not possible to set portfolio item as a homepage. But you can create a page with similar layout using our theme’s Page builder.
where is the demo content? how do i import the demo content?
Go to Appearance>Installer panel and start importing demo data. Before doing it make sure that Wordpress Importer plugin is not installed or deactivated, as it may conflict with theme’s importer. More information you can find in theme documentation .
I’m using Glider version 2.3.2 and wordpress 4.3
1) I enabled the product rating q review in the woocommerce settings but I don’t see the product rating in single product page.
2) In Checkout page I get an Error:
Fatal error: Call to undefined method WooCommerce::show_messages() in /home/ecosuppc/domains/ecosupp.tempurl.co.il/public_html/wp-content/themes/Glider/woocommerce/checkout/form-checkout.php on line 14
3) In the woocommerce I get the following message “Your theme (Child theme for Glider) contains outdated copies of some WooCommerce template files
For question 2 and 3 I opened a ticket 5 days ago but I haven’T received any reply from you.
Thanks for your comment!
We didn’t get any ticket from you Most likely you posted at the community forum, but there is a message with big letters informing that we launched the new support center, where you can send tickets http://prntscr.com/8ayhux
1. We just tested at our local installation and the reviews are shown on the single product pages http://prntscr.com/8ayif4
Most likely this is a local issue on your site. Please, register at our new support center and provide your website access details (link, login credentials and FTP details), so our coders could take a closer look at this issue.
3. Yes, there is such a message. We will update the outdated files in the next theme version. There were no big changes made, only the file version changed.
1. In the html source code you don’t see that the rating tab is generated although it is defined in woocommerce . 2) Which woocommerce version have you used?
3. One of the file you need to update is the checkout page. you need to change
Glider/woocommerce/checkout/form-checkout.php on line 14
I opened ticket #290
We are using the latest versions of the theme, Woocommerce and Wordpress. We will check all your remarks and will send you the fixed file in the ticket.
My WP is latest and On page edit, Im getting this error, Im not able to edit any of my pages, please reply asap, http://prntscr.com/8juuzq
Please, create a tocket at our support center and send us link to your site with your wp-login credentials and FTP access data. We will check this issue.
Okay ticket submitted.
In all block page http://theme.crumina.net/glider/all-blocks/ you have component: Recent works (Using category filter). Do you have the same component for recent posts?
No, there are no components for posts, that would include the filterable panel. But there are elements with similar structure like “Box:posts row” and “Box:posts row desc” of the Page builder.
Does the Glider offer a portfolio or gallery with lightbox feature i.e. like – http://www.smallbusinesswebdesigns.net.au/portfolio.html thanks
Sure, Glider offers portfolio and gallery with lightbox feature. You can see portfolio on pages under “Portfolio” menu item and also gallery blocks on “All blocks page”.
In page edit The Templates dropdown doesn’t appear in Page Attributes. wordpress 4.3.1 glider 2.1 Thank you, sam
It works well on our installations. Please, try to update the theme to the latest version 2.3.4. according to theme documentation and check if the issue is resolved.
I would have some pre-purchase questions please.
I’d like to create a site to Submit candidate (for a job) to some clients. => If you could confirm me this is doable with your theme ?
1) I’d like to create a custom access for each client – with login and password access (FYI – I’ll be using WP Customer Area plugin to manage access and private content)
2)The private page will have different “folders / menu” (= the different job offers)
3) In each folder the client will see information on candidates: the resume, skills, a video, and some comments – all from me.
4) The client will be able to leave personal comments (more or less the only action on his side).
thanks a lot for your support.
Thank you for detailed description of the required functionality! However, we cannot ensure you that all this is possible with Glider theme. If you want, we can email you access details to the test installation and you will be able to test WP Customer Area plugin with it.
Let us know!
Thanks for such a fast reply.
Indeed test installation access would be perfect.
You can email me at: firstname.lastname@example.org
The email with credentials is sent.
do you confirm that we still need to a file from you to change the logo on wp-login page ?
(as you wrote 2 years ago : “Please, send your question to email@example.com and our support team will send you the file for changing logo on wp-login page.”)
Cause right now, none of the methods are working (also i’m still on the demo version you provided me, finalising the different plugins testing and potential conflicts….so far so good by the way!).
thanks again for your support !
However, if you need a different logo from the main site logo, it requires additional development.
My bad ! indeed, it works perfectly this way.
Thanks again for such a quick and detailed feedback.
You’ll have soon a buyer
That is great news Hope, you’ll enjoy the theme !
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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