Discussion on Glider • Clean & Powerful Flat stylish theme

Crumina

Crumina does not currently provide support for this item.

563 comments found.

Hello as I can divide the header to add more items such as banners and date? ... Thanks in advance…

The support has been so slow that still does not solve a previous problem and is now unsupported … it’s a bad joke ….

Hi Cabesoul,

“Unsupported” means that we won’t add any new features to the theme in future, but we still release maintenance and security updates. The theme is unsupported for half a year already.

Despite of it, we decided to help you and make customization for you to add Flickr icon to the header. For us it works, but we don’t know why it doesn’t work for you. Since it is customization, not included support, it takes longer to solve it. Our team will try to help you as soon as it will be possible.

With regard to your second question, please, submit another ticket with a sample sketch of the end result and our team will try to review it asap.

Thanks!

Best regards, Crumina

ok thanks…

Hello,

I just updated and lost all the formatting for my video posts… I used to just add the YouTube ID in a Meta box. The videos no longer appear just the video ID as text. Do i have to reformat ALL my video posts into Standard posts with the links? Are video posts no longer supported?

Hi,

Could you, please, submit a private ticket and send us link to your site, your WP-login credentials and FTP access data? Our team will check on this issue tomorrow morning.

Thanks!

Best regards, Crumina

dotnetlb

dotnetlb Purchased

After adding an email to recieve msgs from the contact form in the contact us page, its not working! I can send you screenshots of the mail added from backend in the contact options. and the error i recieved in the front end which says ” Unknown error, during message sending “

Hi Dotnetlb,

We just checked contact form in Glider theme and it works well. Messages are sent successfully and can be received.

Most likely, this is the problem of your server configuration. Please, get in touch with your server administrator to get help.

Thanks!

Best regards, Crumina

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