272 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Looks like there is still an issue with the Twitter feed? I entered the correct username and I received the following error:

“A feed could not be found at http://twitter.com/statuses/user_timeline/mattservice.rss. This does not appear to be a valid RSS or Atom feed.” However when I go to http://twitter.com/statuses/user_timeline/mattservice.rss the RSS feed does come up in the browser.

kayapati

I fixed the issue in the last update, any how I will check with your twitter ID, give me your twitter id.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

I upgrade to the newest version so that I could updated the Teaser links. However the teasers are no longer showing up on the homepage. It appears that the index.php file no longer contains the code to show the teasers. Is there a new way to add them to the page?

kayapati

plz login with the buyer account to get the support.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amanmca Purchased

I have installed your theme and its giving me few issues.

1. home page slider is not working though images paths are correct. 2. Top navigation is not working properly 3. There is no option to put icon in front of top navigation links

Please reply to ASAP as its kind of bit urgent.

Link : bbcremovals . com . au/

Thx

kayapati

1. It seems that you use out dated plugin, so please deactivate any plugins used.

2. For the menu icons, please see the readme.html and Menu settings section.

3. For the slider images, did you use “Set A Featured Image” while creating slider items, from “Kaya slider > Add New’ ?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amanmca Purchased

I did all things correct as you mentioned in your reply and there are no plugins installed at the moment.

Can you please have a look if I provide you admin details???

Thx

kayapati

yes, email me wp admin access.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amanmca Purchased

alright I have just emailed you wp-admin login details

thx

kayapati

done :)

Default-user
amanmca Purchased

There are few more problems with this theme.

1. Navigation icons – Navigation is not right no options to add icons and font is different what you have shown in here http://themeforest.net/item/globex-responsive-business-wordpress-theme/full_screen_preview/2871437 2. Text on slider – can’t format it if I add html code ” Custom Slider Title ” it removes the code when I edit it next time. 3. Forms are not working? They don’t send notification email to email id

Can you please advice me on these?

kayapati

It seems you have not gone through the readme file, I already told you see readme file and “Menu settings” section for adding icons.

Default-user
amanmca Purchased

I have asked 2 more questions. Can you please address them as well?

Thx

kayapati

2. do you do not see the color highlighted for span if you use it on the custom title? I need to check it out it.

3. Did you add your email ID in “Theme Options > General Settings” where you can find text field for email.

  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Elite Author
  • Exclusive Author
  • Has been a member for 5-6 years
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more

Dear buyers, please do not give wrong rating which effects my future sales, we are trying to give maximum support for queries within 24 hours of query raised, we have also provide Video tutorials in the item description for reference how to use this theme, though few buyers gave me very bad rating, can not understand…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I have some problems with the slider and the [iconbox] shortcode. The images are not showed, can you please help me ? Thanks.

kayapati

Please email me your wp admin access, I will look into the issue.

Default-user

Still waiting for the fix on the [iconbox] issue. If you cannot do anything for it at list let us know, waiting 1 day for a fix is kinda disappointing.

kayapati

I see your pages, the code is perfect still the icons are not displaying, so can you try bu changing the file permissions, it might be the issue? or is it possible to test the theme with other server if you have?

Let me know once you do it.

Thanks ram

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Vestideo Purchased

Hi, I have just installed the theme but it does not appear that the media files and existing pages you created have been uploaded.

Also the colour editors isn’t working propertly so, I am unable to change some of the colours. Can you please take a look www.finalytiq.co.uk

kayapati

You mean you site to look like my demo? if so you need to import XML file which is available for download in item description page.

The colors should work, please go to “Theme Options > Custom Colors” and add your color where ever you need and save settings.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’ve started work on it and it looks really good – however I’ve got a few questions that I’d like you to answer:

I want to have the contact number & fax number from the top of the homepage removed

How do I get the Twitter, Facebook, Skype & YouTube logos on the top right of the homepage as you have done on the demo site?

How do I upload a Favicon image?

Finally when I write a post it is coming up on the homepage, I don’t wan this to happen – how would I stop posts being visible on the homepage?

Thanks in advance for your help,

Jamie

kayapati

1. We will add an option to display the contact numbers only if you add in the theme settings otherwise empty in coming update, time being do one thing..

open header.php and find

<div class="top_right"><br />
<ul class="top_info"><br />
<li><span class=" call_1st_col">Call:</span> <span class="call_2nd_col"><?php echo get_option('callus') ?  get_option('callus') : '+145-58-6254'; ?></span></li><br />
<li><span class="call_1st_col">Fax:</span><span class="call_2nd_col"><?php echo get_option('fax') ? get_option('fax') : '+03.245.253'; ?></span></li><br />
<li><span class="call_1st_col">Mail:</span><span class="call_2nd_col"><?php echo get_option('mailus') ? get_option('mailus') : 'Yourmail@domail.com'; ?></span></li><br />
</ul>

2. You have an option / text area where you can add social shortcode in “Theme Options > General Settings” and add bellow shortcode in Social Media Icon text area:

[social  imgurl="http://templatesden.com/TF/WPCMS/globex/files/2012/08/skype_icon.png" link="#"]

3. Right now there is no option from settings, we will add this feature in coming updates, so it would be easy for your, you can follow this it will help you a bit. http://codex.wordpress.org/Creating_a_Favicon

4. Go to “Theme Options > Frontpage Settings” and select which page you want to set as a Homepage, then the post do not display.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

Thank you for your reply.

This code only creates an image for Skype – what about Facebook, YouTube & Twitter as shown on your demo site?

2. You have an option / text area where you can add social shortcode in “Theme Options > General Settings” and add bellow shortcode in Social Media Icon text area:

[social  imgurl="http://templatesden.com/TF/WPCMS/globex/files/2012/08/skype_icon.png" link="#"]

There is no option here to select a page as the home page, it only gives you a choice of which pages to display on the homepage of the website – I want an icon on the menu to link back to the homepage:

4. Go to “Theme Options > Frontpage Settings” and select which page you want to set as a Homepage, then the post do not display.

Thanks!

Jamie

kayapati

Jamie

Adding social icons are too easy from theme options page, it seems you getting confuse, email me your wp admin access, I will try to add and the rest you can manage.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Frenchy2 Purchased

This is the first time I rate a theme, 5 stars of course :)

kayapati

Thank you vincentdatin :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi there, I just bought your template, it’s really easy and intuitive to use ! However I still need help for a few tweaks, please check your email :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, as I told you before on my email (luism@) Im having some issues from Mac users reading my web (www.iwsgp.com) with this template… Do you have any patch? Or do I need to repost the issues?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Romania

Hello. I have a small problem with the teaser icons. After i uploaded them from the admin they do not show up in the website. Where is the problem? You can check it out here: http://www.marcovet.ro/test/ I think there is a problem with the timthumb.php but i`m not sure. Same problem with the slider images. Please help.

kayapati

I see teaser icons, can you tell me exactly what is the issue?

tomaiulian

I figure out the problem before you answered. The cache folder didn`t had the right permissions. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands
ptrcks Purchased

Hello,

I have a problem using the shortcode generator. When I choose to, for instance make a pricing table, teaser boxes, tabs and Accordion I can’t scroll all the way down to press the buttons, they are out of screen… I have screenshots… I’ve tested it on IE9 and Google Chrome. could you please help me, thanks!

kayapati

can you email me the screen shot?

ptrcks
ptrcks Purchased

To what address shall I send it?

kayapati

go to my profile page in themeforest and you will see a contact form bottom right side of the page, from where you can send it.

ptrcks
ptrcks Purchased

I’ve send it ;-)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

how do i change the size of the logo area? my logo isnt easy to recognize at the default size the theme changes it to.

kayapati

can you how me your website, so that I can say it easily?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
rancruz Purchased

Teaser Boxes do not save data. I put the text in the title bar, hit save, refresh, and the data disappears? Please help.

kayapati

can you recheck it out and confirm? if still face the issue, please email me your wp admin access to look in to the issue?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I love the theme, but I am also having trouble with the [iconbox] images. I was also having trouble with the front page images, but was able to fix it. If I turn off Timthumb, the icons DON ’T work. I think there is a problem with the variable $imgurl in kaya_icontext.php. If i replace $imgurl with $link and add the image URL into the link section it works. ...but again if I turn off timthumb it does not. The uploads from them options are also unreliable, but I can just use the media manager for that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hello Kayapati, The template is great but before buying it, I would like to know if it’s possible to accomplish the layout uploaded on the link below: https://docs.google.com/a/erasdesign.com/file/d/0B3SYCba6w_6vdTNrUk12WUg3ZlE/edit I would appreciate if you let me know your thoughts. Thanks, Lili.
kayapati

yes, can be done with a little bit modification for css and code.

Default-user

Thank you K! You got one more client. Your support service is really good!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

OK, I figured out the icon boxes, but now I am having trouble with creating pages. The last 10 pages I added uses the slug as the title and will not change layout or sidebar. If I put a custom title in it still has no effect. Please advise.

kayapati

can you email me your website please?

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