1752 comments found

I have a pre-sales question.

How does the WooCommerce fits into this theme because I can’t see any example? If I want to sell an advertising package, does it uses WooCommerce for sales/checkout/payment?

Thanks!

uouapps

Hi, 7 graphix thanks for your interest, woocommerce is working with the products & services tab, the admin adds products & services with relative pricing and sells the items via the products & services company tab

we’ll be reporting all questions to the FAQ of our new portal , sorry for the delay Cheers UOU

AK-OS Purchased

WTF ????

A short story for al the *** Comments

A long long time ago i purchased this script, if u want have a look i have had many questions and whishes ….

Lets make a cut to see what happend:

Support Question – i have had a solution (not only a contact) in round about 48 h

Skript Questions – change language etc. i have had a solution (not only a contact) in round about 48 h

Whishes – 3 of my whishes i found in the next update .-)

So please be gentle the UOU makes a great job, i want to say thank you .-)

Greetings from Germany Axel

PS; There are 2 whises on the list

- CSV Import and export for alle Listing – Name // Owner // eMail etc.

- Outlook-Daten (PST) – a link on each site zu export a pst for user .-)

After the long time i work with uou only 2 whises on the list is a super result!!!!

uouapps

we’re moving to a new support portal we migrated the servers today we had some issues so we will retry tomorrow, once it’s migrated we’ll let you know so that you can add your wishlist directly in the system otherwise we’ll lose track of it here Thank you again for your support :)

AK-OS
AK-OS Purchased

thats excactly what i mean .-)))

Great Job!!

uouapps

Hi Axel,
You have created a topic on the forum about it? If yes, please give me a link.
Cheers, Andrey.

Hi, I want to buy this them but i have few things to know about:

1.> I want that user can create a listing and will pay us – but user will not have access to delete or modify listing.

2.> I want to offer only once at ## USD one time payment listing.

3.> I dont want user to register to post listing, Can user directly fill the form and submit listing and make payment. Or if user has to register then please show me the screen shot of page after registration.

Thanks

uouapps

Hi, sorry for the delay, i’ll report your questions to Faq can you reply to this comment so that it stays in the unread comments, so that I can send you a link for the answers thnkas UOU

grafrs Purchased

Hello. We have very important questions for you as it seems that the template does not work as we expected.

1. For each company store, do the administrator must first upload products of the companies for them to choose from to show in they store? 2. Where do each company add their PayPal account to get money from their store? 3. I would like to keep the map only on each company profile only. Would you tell me how to take it off the other sections?

I look forward for your response as soon as possible, because it is an urgent matter.

Regards.

uouapps

Hi again, so for 1&2 as mentioned to you earlier we had to make Glocal compatible with multi-vendor woo plugin, so we created an front-end user page for the multi-vendor woo plugin we will try to submit it tomorrow to CC or wordpress.org

3. in the GLOCAL CP there’s an option to remove the map from homepage you need to select it

Cheers UOU

grafrs Purchased

Hello. We have a very important question for you.

Where do each company add their PayPal account to get money from their store?

I look forward for your response as soon as possible, because it is an urgent matter. Thank you in advance.

Regards.

grafrs
grafrs Purchased

normally….., How did your customers used to do in this scenario? Please, let me know. recommend a plugin compatible with your template to fix this issue. Thank you.

uouapps

They simply let the admin add the products from the backend and collect the payments the distribute it manually. I know its annoying but the only possibility is to use the multi vendor woo commerce plugin but it doest have a front end user page it means that ur members would need to login to a wordpress console to insert their content. Thats why we’ve been workibg to create a front end user page extension to the woo multi vendor plugin and im waitibg from the dev to publish it anytime on codecanyon cheers uou

grafrs
grafrs Purchased

This is fatal… How much do we have to wait until this solution you mentioned? A week, perhaps? I need to give a reliable deadline to my client.

Pre-sale question: Do you have any search widgets similar to the header search options (company name, location, category) ?

uouapps

Hi Reggie77 can you report this question via the forum please www.uouapps.com/forums i would need to ask the developer if he has a shortcode to have search in the sidebar cheers UOU

It looks awesome with modern design! I’d like to know: 1. Is there option to remove map section on left part of category page. 2. Can I display more featured listing on homepage instead of 4, and can I charge people for putting that?

Best regards.

uouapps

Hi Jackie, thank you for your kind words and interest, sorry for the delay we migrated our servers today to a new host and all our sites crashed, we’ll report your questions tomorrow on our FAQ and will send you a link, if you could please send us a reminder tomrrow would be great thanks UOU

uouapps

+ can you send a link for question 1 because it’s not clear about which map category you’re talking about Cheers UOU

Default-user

Thanks for reply. You can check http://uouapps.com/wp/glocal/company-cat/advertising/?s&where&cat=advertising as an example.

And I’m really looking forward your wordpress version of globe template:) Your guys are awesome!

My email: ge8163000@gmail.com

I REALLY don’t appreciate being ignored, ESPECIALLY seeing that you replied to everyone else on their comments and responses recently.

Will you continue to ignore me and the others on your forum for help?

So far support is non-existent.

Default-user

Thank you UOU,

I appreciate your response and I understand where you are coming from. However I think it’s a majority of support and troubleshooting with your product that should be included in the price since we are guaranteed a solid theme when purchasing. But when individuals like myself experience glitches or problems than those issues should be addressed (As all of my questions and threads are troubleshooting and help with theme issues).

I do not take this personal but periodic updates should be something since our businesses are placed on hold until we get answers.

A forum works if the threads are answered to, I have seen many threads where answers have not been given for over a month.

Maybe a new forum with automatic thread recommendations to prevent duplicate threads or an archived FAQ that helps resolve the issues I and others have.

Cheers

uouapps

Hi Fashionphotog, to be honnest I’m very dissapointed by my staff and that’s why I’m taking the lead for the after sale service, as mentioned to others, I’m putting in a place a new support system where people will report bugs, ideas, troubleshoot and questions

bugs will need to be public so that we don’t get 100 mails from 100 people complaining about 1 issue

ideas will be reported to the polls, so that customers can vote for their favorite features and we will then move them to the roadmap in concordance with the most voted features

questions will be reported every 2, 3 days into the FAQ section

and troubleshoot will be dealt with via skype or hangouts, depending on the intensity and volume of troubleshoot requests we’ll decide whether to create a support package plan

there are new support agents that will take over soon and I’m simply waiting for our new support portal to be ready, we had issues with migration to new servers (during the last 72 hours) and it’s really annoying because I already wanted to get the FAQ section ready

in the meantime we need to get your issues solved, so please allow me until tomorrow, i’ve forwarded your message to the dev and support + i kindly ask you and anyone else reading this message if you can please report 1 topic per thread because a lot of people are reporting all their issues that includes various topics and at the end this converts the forum into a salad and this doesn’t help, the purpose of a forum is to have a list of topics where people can enrich it with a focused approach, of course it’s our (my) responsibility to make sure it’s properly orchestrated

I really appreciate your patience and i’m sorry for the delay, it’s really annoying me to hear customers complaining

so let’s get this done (please let me know how it goes tomorrow) and if you’re on hangouts or skype then I’ll ask them to connect with you to accelerate the process

Cheers

UOU

Default-user

Thank you UOU, I look forward to the bug fixes and everyone else’s queries answered. If you have skype please let me know where I can reach you.

Cheers

Hi, I cant find the company tap, in admin dashboard, any idea? Thanks

Hello, where is the support? i dont have reply to my problems :(

uouapps

Hi, sorry for the delay,
if you create a thread in the forum, please give a link, I will come back to your question immediately.
Cheers, Andrey.

uouapps

I informed support to help you asap, sorry for the delay

1.Can I change map to different images on Homepage 2.Is it easy to add membership plugin with this theme. 3.I need more than one image in each post just similar to selling product in amazon with so many images on left side. Right now there is one image in demo version on the theme

uouapps

Hi Harry, thanks for your interest, 1. yes you can use a slider, we included the slider revolution in the package

2. yes there’s a membership package system that works with paypal recurring system

3- for the products we’re using woo-commerce so if woo-commerce allows having several images then you would need to try with woocommerce, if you want us to do it you can add it to the wish list in the forums but tor the moment we need to focus on the main priorities set by customers thanks UOU

Dear,

I am extremely disappointed with the slowness of its support. I have critical bugs, related to currency, which block the release of the site.

I’ve done a previous appeal and his argument was that the website will not be online. There are days I created a temporary environment and informed them.

Please provide the promised support.

The outstanding bugs are: http://uouapps.com/forums/topic/rating-system-number-of-itens-and-rating-date/ http://uouapps.com/forums/topic/companies-import-doesnt-support-accented-words/ http://uouapps.com/forums/topic/issue-on-brl-currency-2/ http://uouapps.com/forums/topic/translation-issues-new-company-fields-comment-2/

Very dissatisfied.

uouapps

Hi Gurudasmasquinas, really sorry for the delay, I’m totally aware of the slowness and as mentioned to others this week we’re in this transition between a old and new support portal, we’re having problems during the migration, we spend 2 full days with the hosting company trying to figure out how to solve it now we decide to cancel this migration, we’re working on our new support portal and I’m waiting for it to be ready anytime, so i’m going to copy paste the links share them with the developer if it’s bugs then they need to be addressed immediately, as we agreed with the developer that the theme should be stabilized asap, before moving into new enhancements. (we made an update some days ago) so now it’s the second round and i hope it’s all set

let me know how it goes tomorrow (Wednesday) Thanks for your patience & sorry for the delay Cheers

UOU

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