2039 comments found

Hello, I need to know if your theme support RTL language? Thanks

uouapps

salam no it doesn’t anymore it used to be but we stopped providing compatibility cheers uou

When will the 2.0 version be out?

uouapps

Hello Jony hope you had a nice w.e can you please follow-up with Andrey at sokolby.com as from now and on he will only be follow the comments on sokolby.com thanks uou

Companies Import

Hello,

I have a problem with companies import. I select the parameter and generate a CSV file but nothing happened. I am redirected on a web page with no CSV file to save (http://bio-prod.ch/wp-content/themes/Glocal_1_9_3/glocal/skl/plugin/import-company/download.php).

Also, in the parameters, I don t see city, postcode, how do I do to make it right in oder to pubish my listing properly.

Could you help me please?

Thanks in advance.

Axel

uouapps

Hello Axel sorry for the delay but aupport for this item is provided by Andrey at aokolby.com so please report your question there thanks cheers uou

Default-user

Hello, I went to sokolby.com, but I can t register. Where is the registration form?

micahcc Purchased

quite a lot of bugs. when can these all be fixed? if these cannot be fixed, I would need to switch to a different one. and by the way, this is not “Well Documented” according to the description. lots of things are not documented.

uouapps

Hello just in case you missed it there are over 18 video tutorialshttps://www.sokolby.com/support/videos/ + if you need to report something please do it via sokolby.com as support is privided by Andrey for this item thanks uou

Default-user
micahcc Purchased

there are too many bugs for this product and obviously Andrey cannot handle all the support request by himself alone. he is selling a product with major bug without the ability to support. this is not very professional in my opinion. i will switch over to different product. i do not mind about the money being wasted. it’s the time i spent two months to wait for a fix on the advance search and all the various stuff. I also spent time to fix it myself. the time i wasted here is too much to bear. if this product is going to keep selling here, I think you should establish a better communication of sell and support system. it is obviously doesn’t work! sincerely disappointed. and i will try my best to avoid buying things from you again.

uouapps

hello i have forwarded your comment to Andrey we have over 1500 customers for glocal and its been on tf for almost 2 years and has been through the tf review process and in most cast cases the issues being faced by customers are server rrlated not necessarily from the theme. the item being sold to customers is the same item shown in the demo so whatever works in the demo should work on your end as well.

as for not buying again from our portfolio you’re of course free to decide its just that we are a team and every item is developed by a different developer. glocal is among our first wp item and has been developed by Andrey 2 years ago which is now working as an independant dev so rather than deleting the theme from the portfolio and giving up on 1500 customers like other authors did on tf the item and related author is still here doing hos best to support but a lot of customers are quite demanding and some expect a 24/7 concierge for free. while opting for premium support with Andrey would help move faster and at the same time would be fair in terms of commercial viability (Andrey has financial responsibilities likeeveryone else and needs to prioritize premium support customers in order to keep working on glocal)

anyway i have sent a reminder to Andrey if you want me to follow up with him about your case let me know cheers uou

I want to add two more post type , but only show one post type, if we change the position then alternate show….............function.php

require_once(glocal_PANEL . ’/college.php’); require_once(glocal_PANEL . ’/tutor.php’); require_once(glocal_PANEL . ’/institute.php’); //Show on below post

uouapps

hello please refer to Andrwy at sokolby.com thank you uou

cferrier Purchased

Hello,

First off, I love your template far better than anything in your category, and for a great price! So used to buying $150 templates that give you nothing, wheras yours looks great and works awesome!

I have a quick question. Is it possible at all to change ‘Industry’ to ‘Category’ in the advanced search like it is in the quick-search? Otherwise I will have to disable advanced search because ‘industry’ doesn’t really apply to what I’m doing. And I don’t want to do that because your adv search is fantastic.

Thanks!!

(Also when do you think tabs will become fully customizable in the ‘company profiles’? I know others have asked this, but i have a lot of ‘find your nearest …whatever…’ ideas and being stuck with company-specific things like ‘turnover’ for adding listings kind of limits that. This is the only thing stoping me from buying so many more of your templates)

Sorry for the essay… Thanks again!

Default-user
cferrier Purchased

Thank you, very much appreciated.

uouapps

did he revert?

Default-user
cferrier Purchased

No not yet….

hi, I wanted to know if it was possible to manage the launch of the single banner for the city? for example if you try restaurants in Rome to show a banner of a Roman restaurant. Do you have further information on the management of the banners? thanks marcello ps this link does not work http://uouapps.com/screenshots/admins/glocal/admin/09.png
Default-user

hi I did it twice on the same question skolby under pre-sales but got no answer at this point you refer back to the question and I also ask what are the conditions of service, if the costs and response times. If you put so much time to respond to a question pre-sale, what will happen when we have a problem? thanks marcello

uouapps

Ciao Marcello you submitted your question on Friday afternoon the developer doesnt work over the week end and needs to first prioritize customer requests before prospects imagine there are over 2000 customers for glocal and metrodir. so as far as support is outsourced to sokolby.com the conditions are governed by the developer directly thanks cheers uou

Default-user

hello I’m still waiting, and after six days I have not yet received answers to my questions thanks

is it possible to make it responsive ?

uouapps

hello hope all is well. glocal is responsive are you facing any issues ? if yes then please report it to sokolby.com thanks uou

ive posted my issue on the site but no response yet , im also interested in extra support package , there’s a lot i can not do and last year when i tried to work on it i had to ask a quest wait a few days , try the response , then ask again , wait 3 days , etc etc . i dont want to give up on this business and sell the domain but i need to get this thing setup. i run a seo company and use woo themes and woo commerce but iv never had issues like these.

link to my post. but this is just issue #1 , im hoping a update will fix the other or i can hire you to do so.

https://www.sokolby.com/forums/topic/issue-with-update-feature/
uouapps

Hello thank you for your reply, I have transferred your message to Andrey and he told me that he will try to contact you today

I also proposed to him to create a private repo in github and invite customers with programming experience to participate in optimizing the code so that we can accelerate the process

we tried this last year we got some positive feedback but then it kind of stopped so maybe now that there are more customers it would be helpful to receive the contribution from others so that Andrey can keep more focused

in any case let me know how it goes with Andrey and if there’s any way i can help

Cheers UOU

Default-user
hobojoe00 Purchased

Thank you very much. i look forward to working with them. My email hit its inbox limit yesterday. i dont know if the emails that didn’t fit will get delivered or are lost. if he sent me a email could you please have him resend it. thanks again

uouapps

i’ll let Andrey know about it

I want to purchase this theme but I have a few questions:

1. I have no developer knowledge or skills (simple human being here!), will this be easy and straightforward for me to customise the theme to my needs or will I need to hire a web developer to customise the site for me.

2. Once I purchase, how do I receive the theme and can it work on a normal windows 7 pc or do I need some specialist software to run the theme/admin panel

3. One I have customised the site, is it easy to upload to a hosting website etc or do I need special software to do this too?

4. If I have my directory listings on an excel file, how easy is it to add these to the website or do I need to create a new database via whichever hosting platform I use?

5. Instead of the google map appearing on the home page, can I remove this and add a slideshow of images/advertisers/featured companies i.e. any other images I want to appear?

6. does this theme have ‘keyword search’ instead of ‘company name search’ function?

uouapps

hello thanks for your interest

i’ve read your questions one by one and the answer is actuall yes to all you can do all what you asked for and programming knowledge is not required at all

all you need to do is follow the instructions in the video tutorials here www.sokolby.com

as for hosting provider there are many out there godaddy , bluehost are not bad i think its good to take a hosting with good after sale service godaddy is not bad with their managed wp option

cheers uou

infocushn Purchased

Hi Guys, hope you are all doing well…. are there any news about possible Updates or maybe Version 2.0 ? saludos

uouapps

Hello Infocushn hope all is well. redux framework was updated so we had to make a lot of changes to make it compatible so it’s hard to say have a nice week end

infocushn
infocushn Purchased

hi. and thanks for letting us know… I know its lot’s of work….so good luck… saludos

funevent Purchased

We have purchased this template but do not know how to remove the listings which were pre-listed on the template. Can you advise ? What we need are ALL listings below Fun Events Group to be removed..

Thanks

uouapps

Hello all you need to do is go to listings (companies) and delete the ones you don’t need. if this option is not working for you then please ask at globo.uouapps.com in case it was added via the mysql database cheers & have a nice w.e uou

hello sir i need to change the permission for other user to show the company capabilities admin menu…......can u help me

uouapps

Hello, can you please report your inquiry to Andrey at sokolby.com thanks UOU

WSME69 Purchased

hi where are the membership packages? also how to i get them to show on a page?

uouapps

in control panel in wp console. listen please go though the video tutorials of glocal it will help you get familiar with all the options the videoa are at sokolby.com cheers uou

WSME69 Purchased
my map doesn’t work and sub menu items don’t show up. i have activated the map in the back end but still does not work. site is on a test link here http://www.fcauk.com.php53-17.dfw1-2.websitetestlink.com thanks
Default-user
WSME69 Purchased

ok i have submitted a ticket if you can please help me asap that would be much appreciated. thanks

Default-user
WSME69 Purchased

no body has got back to me can you chase this up please as i need this working.

uouapps

I just sent him a reminder

I wonder if you have stopped giving support to those who don’t pay extra for support? For mroe then 2 weeks ago I made two questions on sokolby – your support forum. Until today, I am still waiting for an answer. I have two other directory projects on the pipeline to make this year, if this is what you deliver as support, I rather go for another directory WP site… Can you please answer to my questions or am I just interesting before I buy?

uouapps

Hi Jony hope all is well. i understand your situation its just that as mentioned earlier we’ve been providing free support and enhancements for the past 2 years and Andrey is now an independant freelancer ans providing support based on priorities with the first priority which is always having a bug free directory then premium support the basic support. in terms of commercial viability he needs to keep a balance as he’s making a living out of support. i’ll ask him to share his plan & agenda for glocal on sokolby maybe he can spend one day a week on basic support and the rest on enhancements i’ll talk to him cheers uou

Default-user

Well, this is an interesting situation. According to Envato rules, you have to provide support. You did promisse free support and whithin 72 hours in the first year – I bought this platform for +/- a month ago. So, this is what was included in the package when I bought it: free support during one year and whithin 72h. Do you really want to tell me that there is no more free support and from now on I have to pay extra for every single question I make??

uouapps

Can you please provide a link to this Envato rule ? because based on Envato’s terms of use support is not a mandatory requirement it’s up to the author to decide whether to provide support or not and in our case we’ve been doing it for almost 2 years for free and now that the lead developer of glocal is no longer working part of our team and is working as an independant freelancer. so as mentioned earlier if there’s a bug to report feel free to report it and this will be covered by the support part of the service anything beyond that is based on andrey’s availability.

+ what customers pay for is the theme (which is a bargain for what it really represents) so I don’t really understand what’s the problem in opting for premium especially that soon Envato will be adding support packages to the basic plan ( so far they introduced the $50 fee for helping customers installing the theme)

cheers uou

ksteele36 Purchased

Since I upgraded I have this plugin update error: Types cannot update because your site’s registration is not valid.

Fixes?

uouapps

hello can ypu please report it to sokolby.com thanks uou

Does this theme offer the ability for a basic search? I noticed the search feature is only per the directory listings. In the event of adding pages and posts, how are these searched within the theme?

How many icons are included? And can you add custom ones?

uouapps

hello thank uou for your interest there are 2 search engine the one in the top toolbar we call it mega search ( you can searxh per post, events, products, ...) the other search is the listing search

as for the icons yes you can use custom icons cheers uou

When you choose a location on the map – the banner part of the header covers the listing? Is there an option to change this?

uouapps

hello can you please provide a link or screenshot to Andrey at sokolby.com thanks uou

Default-user

It’s in your demo. You have one listing and the description box is under the banner.

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