1596 comments found

Hi,

Any way we can get this for the Genesis framework? Amazing theme – would just like to build on something I’m already running and comfortable with :-)

Cheers

Greg

OllieMcCarthy

Hi there, thanks for your interest in the theme. I’m afraid I’ve no plans to make a genesis version of the theme available.

ALL SUPPORT FOR GONZO HAS BEEN MOVED TO A DEDICATED TICKETING SYSTEM

Here’s the link: http://omc.ticksy.com/

Sign up and you can submit a ticket. Remember to paste your purchase code into the box provided.

Thanks :)

When is the next update going to be released?

OllieMcCarthy

Hi there, Wordpress 4.2 is released in a couple of weeks so I’ll update for that. The current version of the theme is very stable but if you do have an issue please open a ticket on my support site and I’ll help you out:

http://omc.ticksy.com/

Hi, I purchased the Gonzo theme on 7th June 2013 (and have an email record showing this) but it has now disappeared from my Themeforest account.

Is there any way this can be rectified please?

Thankyou

OllieMcCarthy

Hi there, I would advise you to contact Envato support over that issue. I personally have no control over accounts or distribution.

Hi Ollie,

First of all. Thanks for this theme. I have 2 question about responsiveness.

1- Videos in my website are not responsive. How do i fix it?

2-I want my header small like in the unresponsive website. What should i do for it?

I submited a ticket one day ago about it. Thanks for help.

OllieMcCarthy

Hi there, I just responded to your ticket. We can take things from there. Also I should mention that I don’t do support on Saturday or Sunday so that would explain the delay in response.

Hi there,

I want to start off with saying that I am a compelte newbie at this with limited experience with coding. i wanted to purchase this theme but wanted to know how I can port it to Wordpress and what kind of support the developer can give me. I have tried to go to the support page on ticksy but specific support page listed by this developer is down.

OllieMcCarthy

How unfortunate, I assumed you were planning on installing this on a self-hosted wordpress installation (all wp themes here at themeforest are only for self-hosted). Anyway, I can see this was an honest mistake. Can you try contacting Envato support please and hopefully they will give you a refund:

https://help.market.envato.com/hc/en-us
Default-user
hbaleegh Purchased

Hi Ollie, we liked your theme so much that we have ported our site to wordpress.org and we have installed you theme on it.

Can you please tell me how I can add the ratings to the posts?

OllieMcCarthy

You should be able to see a checkbox labelled ‘enable review’ underneath the main editing box. If you can’t see it please open a ticket on my support site: http://omc.ticksy.com/

Hi,

I really like this theme. Is it possible to add another menu above the logo?

OllieMcCarthy

Hi there, yes you can enable a small secondary menu at the very top above the logo. It’s available in the theme options.

Hi,

I’m author of plugin WP plugin Linkpreview and there seems to be a conflict with your theme, with warnings like:

Warning: include(): Filename cannot be empty in .../public_html/wp-content/themes/gonzo/includes/shortcodes/loops-shortcode.php on line 12

I haven’t found proper solution reply for this except “possible corrupt files/reinstall theme”?

OllieMcCarthy

Hi there, I spotted your email in my inbox – we can sort it out from there. Thanks.

How do I change what is displayed on the homepage slider?

OllieMcCarthy

Hi there, you edit a post you want to appear in the slider. Then click the ‘mark as featured’ checkbox and save. It will show up after that.

TF201213 Purchased

Hi Ollie, when is the next update coming? I believe you mentioned something about an update for WP 4.2?

Can i already upgrade to this version or should i wait until an updated theme?

Have a great day!

OllieMcCarthy

Hi there, you can safely update to WP4.2. I checked it thoroughly with the current theme version and it’s all fine. Feel free to update and if anything at all needs attention please open a ticket and I’ll sort it out:

https://omc.ticksy.com/
atteam Purchased

Just drop by to thank that you’re still maintaining it well :)

OllieMcCarthy

All part of the package :)

I bought this theme. I downloaded “dummy content” in documentation. But I get an error when I upload data. The site looks bad. Why? What is the solution?

OllieMcCarthy
Hi there, can you open a ticket on my support site please. Paste your wordpress user/pass (make it a private ticket): http://omc.ticksy.com/

Feature Requests :

Improve the mobile menu :)

The mobile drop down is really out of dated

FastSellers

Also I get this error message “SEO Issue: Your theme contains a meta description, which blocks WordPress SEO from working properly.”

OllieMcCarthy

Update to the latest version of the theme to sort out the SEO error.

vkafes Purchased

Hello how can i increase the number of Related posts?

OllieMcCarthy

Hi there, can you open a ticket on my support site for that please and I’ll help you out:

https://omc.ticksy.com/
yukaiart Purchased

Hello.

I couldn’t see top bar at the preview site.

Can I create a top bar?

And can I add some ads in the side bar?

OllieMcCarthy

Hi there, yes I’ve put in an option for a small menu at the very top. You can also place whichever ad system you like in to sidebar.

Default-user
yukaiart Purchased

Oh, thank you very much. :)

OllieMcCarthy

You’re very welcome :)

If you run into any problems I can help you out on my support site:

http://omc.ticksy.com/
yukaiart Purchased

Hello, I have a question about using WPML.

Actually, WPML seems to work almost correctly.(tag, category..) but I have a problem.

As a test. I made a post. And I checked the ‘Featured post’ option. Thereafter I duplicated it in two different languages.

Then, three images were displayed in the slide show area. I want to display only one image.

For example. If I check the English language, I want to display only one image which is translated in English. Not all of them.

How can I fix this? Here is my homepage. http://www.yukaiart.com

OllieMcCarthy

Hi there, can you open a ticket for that please and I’ll take a look for you. I’ll need your wordpress logins too (make the ticket private):

https://omc.ticksy.com/
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