1525 comments found

  • Ireland
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 5-6 years
  • Bought between 50 and 99 items
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author

ALL SUPPORT HAS BEEN MOVED TO A DEDICATED TICKETING SYSTEM

Here’s the link: http://omc.ticksy.com/

Sign up and you can submit a ticket if you haven’t already. Then paste your purchase code into the box provided. Here’s an example of where you can find the code: http://cl.ly/DN4m

Thanks :)

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years

Pre Sale question.

Can I see the slider up? like every 1 second?

http://www.olliemccarthy.com/themes/gonzo/
OllieMcCarthy

Hi, you can change it to whatever interval you want.

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 3-4 years
dandito Purchased

Changing anything for soundcloud in your settings area doesnt do anything I changed the colors and didnt do anything and wont let me change to xhtml help please.

OllieMcCarthy

Hi there, can you open a ticket for that please: http://omc.ticksy.com/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

@dandito

Changing any of the settings to Soundcloud won’t change anything to content that has been already published. All changes will affect new content only.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello: This is a pre purchase question. Can Instagram also integrated in widget and footer area?

OllieMcCarthy

Hi, there are plenty of free instagram plugins so it should be no problem.

Default-user

Got it. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear Ollie, we really like your theme. But one question before purchasing it: does your gallery supports vertical images? This is VERY important for us, because we will publish a lot of images – not only horizontal as we’ve noticed on your page. Or if it doesn’t support it – could/would you implement another type of gallery (nextGen or simmilar) for us into it? Thank you for your time and answer.

OllieMcCarthy

Thanks :) I’ve tested out NexGen gallery and it seems to work fine.

Default-user

Great, thank you! I’ll purchase your theme and if you’re available, I will ask you for help if we’ll have any problems … :)

OllieMcCarthy

No worries – if you run into trouble you can create a ticket here: http://omc.ticksy.com/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Poland
nlbmedia Purchased

Great theme and support. Thanks!

OllieMcCarthy

You’re very welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hello Ollie I have been building this site as a page based site and i can’t use your built in slider (it only works with post i believe) so i have installed my own slider but I can’t get it to go to the top of the screen .. the page title is there and even if I erase the title there is still a gap aprox. 1 inch.. Im also having a problem aligning the slider to the left its not off by much but can’t get it to move over completely aligning left and flush like in your demo please help my designer has disapeared and I had to take over :(

OllieMcCarthy

Hi can you log into the account that purchased please.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
owstud Purchased

I bought my theme yesterday, but I am really not happy now. Everything is broken. I loaded the logo, it didn’t showed up; I loaded background image, it didn’t show up either; I tried some shortcodes for my home page, it turned out ugly(the font became very large, the pictures also did not line correctly.); I added some sentences on the top of that shortcode, it didn’t stay on the top, but moved to the right side.

I have used several free themes before, none of them are so difficult to set up. Usually I can easily convert my website from one theme to another theme without headache. But for this theme, I am not sure if after spending one or two weeks, I would be able to figure out how to make all the things look nicely.

Also for the xml file, do I must use it or is it just for a demo? If I must use the xml file to make my site running properly, can I get it without those unnecessary posts, so I can load it to the current site not a new site? My site has already had contents, images and also has widget side customized for various ad codes already.

Also, I can’t find the code number, so I even can’t submit a ticket right away. I can’t find the page you listed on the document file that I can click and get the code.

OllieMcCarthy

Hi there, sorry to hear you’re having trouble. However I can see that most of those things can be sorted out easily. It’s a shame you didn’t get in contact sooner – you could’ve saved yourself a lot of hassle.

Re:logo/bg uploading – make sure you click ‘File URL’ button when you are inserting the image.

Re:homepage – use the homepage page template; the layout modules will look correct then.

Re:xml – don’t use the dummy content if you already have posts etc. I recommend setting up a fresh local installation of wp and installing the dummy content there so you can experiment with it.

Re:purchase code – go to your downloads page here at themeforest and click the ‘License Certificate’ link next to my theme. The code is in there.

Also did you not find the documentation? A lot of the things you mention are detailed in the docs.

  • Bought between 100 and 499 items
  • Colombia
  • Exclusive Author
  • Has been a member for 5-6 years

hello friend. I was reviewing your template and i really liked, it hurts that I’m sorry, for you to buy something else I’m sorry. I was wondering if you could help me with a query. I would just like to put colors menu as you did with your template. can you tell me that I have to take your template and where I can put in the light that I have barely have money I’ll buy the template I really liked.

;):) if you help me???

OllieMcCarthy

Hi, you’ll need to log into the account that purchased to get support.

  • Has been a member for 2-3 years
  • Iran, Islamic Republic of

its beautifull ;)

OllieMcCarthy

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Pre sales question, the template have the .mo .po support or wpml integration for multi language sites?

OllieMcCarthy

Hi there, the theme comes with a .po file for translating.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
xOrtiz4x Purchased

Hi, I just purchased your theme and when I went to upload to my wordpress site the upload failed. I tried again and it failed.

OllieMcCarthy

Hi, extract the zip and upload just the gonzo.zip file.

  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • United States

Can you disable the user voting portion? Can you make the reviews box fill out the entire width of the blog post?

or can you make the featured image 1/2 width and put the review box next to it? (see below)

Image | Reviews

content

Thanks, ETI

OllieMcCarthy

Yes you can disable the user rating if you don’t want it. As for the setup you describe – that would be a customisation – not a big one though; a little absolute positioning would work there I think.

  • Has been a member for 1-2 years

PairADice asked you how to remove the “About the Author”-section. My Question is actually the same. :) Do I have to “display:none” the “omc-authorbox”-class? Maybe you can answer this question on this site, so it’s open for the world? :winktongue:

Nice template by the way ;)

OllieMcCarthy

Hi there, you’ll need to log into the account that purchased to get support.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
divebel Purchased

Hi There, Thanks for your advice on your forums re the Gonzo theme. I posted a question regarding the Soundcloud not showing on IOS & Android mobile devices (have tested a few since the problem was noticed) but havent heard back from you.

As the matter is very urgent and I am under pressure to resolve the problem, I would be grateful if you could please let me have an answer as to how this can be fixed. I am hoping it is a simple mistake on my part, with a simple answer.

Many thanks and I wait to hear from you.

OllieMcCarthy

Hi, just replied to your ticket ;)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
divebel Purchased

Ok, I’ve just received a response from you on your forum – will communicate with you there. Many thanks :-)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Can you tell me what font you used for the “Gonzo” logo. Thanks.

OllieMcCarthy

Hi, it’s called Motoroil 1937

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I like the addition of the custom skins for the forums. I made the switch from Simple:Press to this to give it a try. One question, though, is there an easy solution to disable the sidebar when viewing the forum?

OllieMcCarthy

Hi, it’s not possible out of the box. However I had a quick look at the bbpress.php file and I reckon it would be a pretty easy customisation. All you would need to do is get remove the get_sidebar(); and change the main content section to this: <section id="omc-main-full-width" class="omc-full-width">

Give me a shout on my support site if you get stuck: http://omc.ticksy.com/

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 2-3 years
jmalevic Purchased

Hello,

Could you please give instructions on how to implement the modules for the top page? (the gallery, a and b modules)

Thank you

OllieMcCarthy

Hi, you click the ‘m’ shortcode button and select the module type and put in your category slug (eg. “World News” would have a slug of “world-news”). Remember to apply the homepage template too.

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