674 comments found

Hey I purchased this theme yesterday. Installed today and received this:

Fatal error: Cannot redeclare class ReallySimpleCaptcha in /home/gevans21/public_html/wp-content/themes/blanco/code/inc/really-simple-captcha/really-simple-captcha.php on line 30

I understand I need to remove a couple lines to fix this issue. I hate to be blunt but your instructions for fixing this suck. They are unclear to people who don’t know themes inside and out.

Please be more specific. I have to get into

Which Function.php file?

The wordpress Functions.php file? Is it a wordpress file or a theme file? There is no Function.php file in the theme that I’ve found. I’ve only found Functions.php, not Function.php. A default root to that directory would be greatly appreciated.

Thanks in advance.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user

Blanco is not a theme listed under the ‘This ticket is for…’ drop-down, and i need a purchase code. If I can’t select Blanco then my purchase code will not match and I cannot submit a ticket. Is there an email support system?

GoodLayers

Oh sorry I think you misunderstood. Blanco is not our theme :(

Hi there -

I purchased this theme today and tried to upload the zip file to my wordpress blog and received the below message. Forgive me, if there is something obvious that I am doing wrong. This is my first rodeo with theme forest and WordPress. Thanks!

Installing Theme from uploaded file: themeforest-2278615-good-space-responsive-minimal-wp-theme-.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

GoodLayers

Please unzip the file first and upload the file ‘goodspace-vx-xx.zip’ instead.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello, I updated to the new wordpress version and now my admin page is not working. I’ve clicked on all the options and nothing appears. Pls help, thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi,

in portfolio, when i choose option : THUMBNAIL TYPES > SLIDER, i lost the link in the THUMBNAIL, why ?? Please, can u fix it ?

Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

I’ve been running this theme for a while and I love it. Is it WP 3.9 compatible?

GoodLayers

Yes it is but make sure that you’re running to latest version of it.

Cheers! :)

giantseattle

Thanks! Wish me luck!!

Would you please recommend a hosting service that I can use your theme without a problem? Im from Turkey. My site will be international.

GoodLayers

Hi,

You may check MediaTemple. We’re using it for our demo site too :)

Thanks for interest by the way :)

mevaser Purchased

Do you have a child theme for this theme? I would really like to see that. It is an important part of any WordPress website.

thanks,

GoodLayers

Hi,

You may check this out > http://goodlayers.ticksy.com/faq/1894

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello,could you tell me how to can make a google maps at page contact us like your sample page. Thank you very much.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi there,

Purchased your theme a few months ago. Having some issues whereby if a page has a slider, all of the captions get wiped every time I update that particular page.

Could you help?

Thanks, Jack

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Can someone help me please. I can’t seem get a straight or quick answer from support. Does anyone know how to change the colours of the hyperlinks on the Blaszok theme. They are currently blue and purple and I want to change them to something else. Support said to change the main colour which I did but this has had no effect. Any help would be really appreciated. Thanks.

fne007 Purchased

HI,

i justed updated my System to Win8.1 and i got some strange anomalies with ie11 and the theme – mostly Layout, FancyGallery and Font related. It is better now, after i added ”<meta http-equiv=”x-ua-compatible” content=”IE=edge” >” to the Header – although i have no idea what it means ;)

Florian

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

hi there, I’ve been asked to create a page template for a Wordpress multisite network using Goodspace v1-09 . I made the page along these guidelines http://codex.wordpress.org/Page_Templates but the template does not show up in the dashboard under the Template dropdown on the Add new page editor (doesn’t work on main site or sub sites). I only get the option of either “Default template” or “One column no sidebar”. Is there something I need to do to get the page template to work? thanks, Joan

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Wptheme6 Purchased

Why can,t find the-button of “selected the media” when edit the page?then can,t do the home page,it’s a trouble thing

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hey, guys.

I purchased this item a couple of days ago and was wondering why the sidebar isn’t displayed when on categories.

Is it possible?

Thanks in advance.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

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