136 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Joefrey!

I’ve got a couple of issues I need support with. You haven’t been around here for quite a while. Also I’ve registered and posted on the superb themes support forum (http://www.superbthemes.com/support/) just like you told me to, but I don’t seem to get a response there either….

Me no happy :(. Please provide support!

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Yuroon Purchased

@varometro Thanks a lot!!! You fixed my problem, and so far I can’t see averse effects in other browsers (IE8-10, Opera, Firefox, Chrome, Safari, iOS, Android). IE8 compatibility was the last hurdle before going live, so I’m very pleased. Thank you very much.

@Joefrey I am going to rate your theme now. I do appreciate your work on this theme, but I’m very dissapointed you ignored jonkemper’s post (November 9, 2012 at 8:56). You must have seen it, since you posted a reply to Jennifer’s post on November 11, 2012 at 3:49. Will not buy again from you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m wondering how to enable the dropdown for mobile devices like the one you have active on the demo-site.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi Joefrey, Any luck with my issue and question posted a week ago?

Hi Joefrey, I purchased the theme and I am having problems with the home page slider. When the page first loads, the columns of images and text below the slider are on top of the slider. After a few seconds it fixes itself, but it doesn’t make for a good first impression. Also, is it possible to create a child theme with this? Thanks, Kelly

Thank you, Kelly

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

This template loads pretty poorly, once the content is loaded the page makes a big shift, I’m sure it can be fixed but I don’t feel like buying a theme and then spending a bunch of hours to fix it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Very disappointed in the lack of support for this theme. I asked a question about an obvious issue with the theme ten days ago. Asked again two days ago and still no response. I can’t put the site live with the issue that I mentioned.

Wish they offered a money back guarantee…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have this theme also purchased, and I’m also still waiting for answers…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Yuroon Purchased

Perhaps you’ll have more luck on his forum. He posted a reply 15 hours ago. But over there he ignores people as well, e.g. he still ignores the post regarding the IE8 incompatibility. Over here it still says IE8 compatible…

  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Won a Competition
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users

@ALL

Sorry for the delay reply, I will fix IE8 problem as soon as possible.

Thanks, Joefrey

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Could you please give us a fix for IE please???

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Seriously, what is happening – I reported the problem 1 week ago!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Seriously, what is happening – I reported the problem 1 week ago!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mytfpt Purchased

Menu Problem

The menu when is set to “Dropdown Menu” doesn’t work properly, when the mouse is over is very difficult to select the sub-menu.

And when the menu is set to “Column Type Menu” it doesn’t appear at all

Please let me know what I am missing or how do I fix this.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi joefrey.

Please help me with the following issue. Packages cannot be installed – styles.css is missing

Thank you in advance.

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Spain
Jamfris Purchased

Hi, this theme is very beautiful and with nice options and complements… although is a little big buggy, with some details that needs profesional knowledge to adjust…

And lately the support has been… nonexistent (by official forum, mail, comments here or twitter).

It can be a very good option… but needs to improve.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi Joefrey, was the issue with the ‘broken’ slider on the homepage ever resolved? I flagged this a few times last year, and I notice that kagdesign/Kelly above has flagged it a few times as well.

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Spain
Jamfris Purchased

It seems that Joeffrey is missing… haven’t updated here nor the forum since two months ago… :/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I need masonry type homepage option please!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was moments away from publishing a site and the hover feature on the homepage completely disappeared. Ended up deinstalling the theme and deleting it and reinstalling it…guess what? Still no hover.

This applies to the images on the front page and the menu items. They work if you click on them, but the hover is one of the reasons I liked the theme to being with.

Has anyone had this problem? Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mnz1 Purchased

can u please please fix the bug with IE 8 where the content BG disappears completely?

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