Discussion on Goodnex Premium Responsive WordPress Theme

192 comments found

I had a problem concerning my “Shortcodes” in the website and i couldn’t understand why but the green cross that allows you to create one didn’t exist. I asked the Theme support to help me and they found out that i was using an outdated version of Goodnex (1.1.0).

Furthermore they helped me to update the new version and now everything’s perfect, nice job and thanks a million !

JackTM
JackTM Author Team

Hello Terry,

You are very welcome, we appreciate your feedback, we will keep up the great work:) If any issues arise please let us know.

Regards, Jack

annasb Purchased

Hello, I have updated wordpress to 4.0 version. After that, when I am trying to change/create new/make any operations with Menu, I get something like this Error: Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 8192 bytes) in /home/zffgxycm/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/wpml-config/wpml-config.class.php on line 207

I already talked to hosting, they said they already allowed the maximum memory for me and if this problem is still exist, that means it is something really wrong.

Could it be connected with template and how to solve this problem?

JackTM
JackTM Author Team

Hello Annasb,

Well, judging by the text of this error most likely it caused by the WPML plugin config and the memory should be adjusted specifically in wpml-config.class.php on line 207 as its stated there, I would suggest you to submit a ticket in our support center so our support guys would be able to check on it closer and help you getting it fixed.

Regards, Jack

How fast are Themeforest when you have a problem? Lightning fast! Thanks for getting my site www.qwertygirls.com up and running. It’s so rare to find such polite, fast and effective service.

JackTM
JackTM Author Team

Hi there,

Thank you for your feedback, much appreciated! If you need anything else, please do not hesitate to let us know and we would glad to assist you.

Best regards, Jack

357manch Purchased

The Layout Construction Editor was not working with Wordpress 4.0. Jack advised that this was because I was using an outdated version of Goodnex and updated my site to the correct version within 24hrs. Excellent service.

JackTM
JackTM Author Team

Hi there,

Thank you for taking the time to share your feedback here! We strive to provide excellent support:)

Regards, Jack

When would the theme update for Wordpress 4.0,Oct or Nov ?

JackTM
JackTM Author Team

You’re welcome, currently we do not have any estimated dates for next version release.

Regards, Jack

Default-user

Thanks. Contact form message, how to save it in admin panel ? i didn’t find it

JackTM
JackTM Author Team

Hi there,

Please submit a ticket in our support system and our support guys would be glad to assist with your inquiries.

Best regards, Jack

Setronon Purchased

This item has a great support, I had a problem with layout constructor, my version was outdated and with support, solved the problem within one hour. I recommend this product.

JackTM
JackTM Author Team

Hi there,

Thank you for your feedback, greatly appreciated! If any issues arise please let us know and we would be glad to assist.

Regards, Jack

ridhoatz Purchased

hello , i have problem, not show control shortcodes in theme option, and not showing popups menu in add new page,post,etc help me plz, thanks ASAP (wordpress 4.0, Goodnex 1,10)

JackTM
JackTM Author Team

Hi there,

Please update the theme to the latest version which is 1.1.1 and it should fix this issue. If you would still experience this issue after the update please submit a ticket in our support system and our support guys would be glad to help you solving this issue.

Regards, Jack

Default-user
ridhoatz Purchased

hi thanks for reply ,

i apologize for missing information, i just buy theme yesterday then version is 1.1.1 but i can’t get shortcodes popups + green menu,,then try to install demo version 1.1.0,,same, nothing too,, last i try to wordpress version 3.8.4 that’s work !!! :) but can i change header color and text default color? because in css coding doesn’t work :( i want to change header dark blue then text color white, help please

JackTM
JackTM Author Team

Hi there,

Thank you for the details provided.That’s really an odd one and I would suggest you submitting a ticket in our support system so our support guys could check on this issue and will help you getting it sorted and will provide you with instructions on how to alter default header color.

Regards, Jack

I have problem with The Layout Construction Editor was not working with Wordpress 4.0! I need help

JackTM
JackTM Author Team

Hello Ouritdesk,

Please loggin to your account which you have used for purchasing our Goodnex WP theme since you are not indicated as buyer and we provide support for customers who purchased our theme, moreover we have a support ticket system (http://tickets.webtemplatemasters.com) for handling theme issues but in order to submit a ticket there you need to enter the Item Purchase Code while creating an account in support system.

Best regards, Jack

amup2014 Purchased

The green plus sign is not showing on page editing, that makes almost impossible the task of adding anything to the webpage…

I’m kinda of stuck.

I have the 1.1.0 goodnex version an WP 4.0

Default-user
amup2014 Purchased

Nothing. Not email at all, spam checked too.

In any case, please send the update procedure asap.

Thanks!!!

Default-user
amup2014 Purchased

I did not received the validation email but I could get into the ticket support. Already waiting for your support-respond. Thank you.

JackTM
JackTM Author Team

We’ve received your ticket, and it was replied already, lets keep in touch via ticket please.

Regards, Jack

fferrari Purchased

Hi Guys! I will buy this templare right now but first I need to know something… can I use the blog like home page in 2 columns with slideshow at the top?

thanks

Default-user
fferrari Purchased

Hi guys, I Already bought this template. But my version is 1.1.0 and I have a problem with the shortcuts, I cant find the ver 1.1.1… can you send to me the last version?? The page said 1.1.1 and I have another version.

Please, thanks

JackTM
JackTM Author Team

Hello Fferrari,

Thank you for choosing our theme. Could you please submit a ticket in our support system and our support guys would be glad to help you fixing the issue with the shortcode and updating the theme to the latest version.

Best regards, Jack

Hi, I have installed theme as a demo but now I want to use it as a regular site. How can I get rid of left theme settings (colour, scribble)?

Second question is about language. Where can I change some phrases to different language? I cannot localize it in editor.

Thanks! Template is great btw. ;)

JackTM
JackTM Author Team

Hi there,

Thank you for your feedback! The wrench could be disabled in Theme Options > Styling, you just need to check “Hide Options panel” and save changes. Please be aware that Goodnex WP theme is translation ready. It includes special .PO file for translation.You can easily use any plugins to translate this file, for example Poedit or Codestyling Localization. Anyway you search through the Internet and find the one that you would personally prefer. If any issues arise please please do not hesitate to submit a ticket in our support system and our support guys would be glad to assist

Regards, Jack

hi there, like the theme! I wonder if I can have a small descriptive text under or next to the image in the portfolio page, I need a bit more text there to show the character and topic of the different projects.

thanks! Marije

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