118 comments found

bhy Purchased

Hi, Great theme, and we are all very happy with it. Drupal keeps on telling us to update the MD Slider, and I was wondering if you can tell me where to find the files for the update. Thanks!

felipm Purchased

Hi refaktor,

it seems this is an amazing theme. Could you tell me which modules do you use? Are portfolio (columns view) and blog made with “views module”?

Thanks in advance.

felipm

refaktor

Yes most everything you see are views blocks pulling node content. The core modules we’re using are the standard CTools and Views with a few others. The full demo install is included so we include everything we use.

Hi,Is Lightbox with video support mp4?

refaktor

I’m not sure I understand your question. Will you please post in our forums with a bit more detail? Thanks – http://refaktorthemes.com/support

chenjie13723

Thanks, I have post at http://refaktorthemes.com/support, please help.

refaktor

Great all support tickets will be replied to today. Thanks for your patience.

Doesn’t allow me to install the theme.. what is up with this?

refaktor

I’m not sure what you mean. Please post your issue on our forums and be a bit more descriptive about what the actual error is – http://refaktorthemes.com/support

Default-user

Sorry what isn’t clear.. the thing doesn’t work at all and it doesn’t allow me to install through Drupal install.

refaktor

There are installation instructions for both the full demo version or for just doing the standalone theme install inside the documentation. There is a copy of the documentation inside the root of the folder you downloaded from ThemeForest as well as a copy inside the theme folder itself. As I mentioned before if you need further assistance please post in our forums as that is where we handle all support – http://refaktorthemes.com/support

Can you mix and match the front page elements or is it just the choices of the 3 different homepages?

refaktor

Sorry for the very delayed reply. Yes all of those elements can be mixed/matched however and wherever you like.

I am on Drupal 7.28 and am having a hard time trying to get the drop down menu to work on the frontpage. If I hover over any of the links in the menu, nothing happens, but if I click on any one of them; inside that page every drop down menu opens up on mouse over. They are created using the Edit Page option under Menu Settings.

refaktor

In the future please post questions like this in our forums – http://refaktorthemes.com/support

Edit your menu items and make sure the “show as expanded” option is checked off for the parent items.

Default-user

Worked. Thanks.

What are you using to have that cool theme/color picker on the side of the page?

refaktor

That is just some custom javascript and css.

Quick question, the theme looks really good. But my views tables have no padding between the collums. all other themes i apply maintains the full width of the views collums, this one brings them together to make a very narrow table. is this a known issue? I can pass this issue onto our programmer if it is a CSS fix

refaktor

Make a post in our forums at http://refaktorthemes.com/support with a link to a page with the issue and we’ll be happy to take a look. Thanks!

bifman Purchased

Just want to say how impressed I am with the responsiveness of the support team to questions on the forum. Beautiful theme. Thanks

refaktor

Thank you for your business and for your kind words, much appreciated.

manykc Purchased

Hi,

When are you going to update the demo site ( http://refaktorthemes.com/goodnex ) to showcase the last version of the theme? Once with the latest changes / updates, the demo site no longer resemble the version of the downloaded / purchased theme.

There is also another problem generated with the latest changes that makes updating difficult for us that we are using child theme for customization: the list that enumerate the changes is quite shallow. In fact the changes are sometimes more extensive than what is written on that list.

Thanks.

refaktor

What about the live demo is different from the customer version cosmetically? All of the updates have been to fix issues, improve functionality etc.

Regarding the changelog we could experiment with listing what files have been changed and try to give more detail. If you have a particular question about the changes or are having issues please post in our forums – http://refaktorthemes.com/support

Hi author, one question, how is the best way to update the theme? I’ve installed in my site the old 1.0.3 version and I’d like to install the last, 1.1.1. Thanks in advance.

refaktor

In the future please post any support-related issues on our forums at http://refaktorthemes.com/support

Just visit your TF downloads tab and grab the source files again. Then you can just upload the new theme folder to your /sites/all/themes and clear your cache.

enick5 Purchased

Hi! This is a presale question. Love this theme, and I love the fact that it still looks beautiful on IE8. One question. When previewing in IE8, I continue to receive the error: “Message from webpage: Stack Overflow at line: 2”. After clicking OK, the main menu disappears until I scroll upward. Then all menu dropdowns expand. I have to reload the page to get the menu back to its normal state. Is there something that can be done to stop this stack overflow from happening? My client is adamant that his site look great in IE8 (and I agree since IE8 still has 20% of the browser market – I’m surprised so many other designers ignore IE8, and I appreciate the fact that you don’t!) Thanks so much! ~Elizabeth

refaktor

I have never seen that issue when testing in IE. I do not have a native IE8 install though I only emulate it through developer tools in IE10.

Try disabling the sticky header in the theme settings and see if the issue persists. Also please make a post in our forums at http://refaktorthemes.com/support and let me know the result and we’ll continue the conversation there. Thanks.

Apart from the fact that this is a great theme you will also get great support from the refaktir team. I had a number of issues and got quick responses and support allthough not all of the. issues were connected to the theme.

Thanks a lot!

awsuser Purchased

Hi refaktor,

I sent you a message on your Themeforest profile form to verify my username in the refaktorthemes.com support forum. (I have also sent you a message in refaktorthemes.com explaining a problem I had with the theme)

Can you take a look please?

refaktor

Hello,

I’ll respond to your forum PM. In the future please just post in the forums posting in the item comments/emailing will not get you a faster response. Thanks!

Mike-H Purchased

I have not downloaded the updates since purchase. Where can I download these?

refaktor

From your downloads tab or if you go back to the item page in the top right sidebar it should have a link directly to the download page

Default-user
Mike-H Purchased

Sorry. I may be missing the obvious. Can I download individual updates or do I have to download the entire theme again?

refaktor

You have to download the entire source files again TF doesn’t allow us to have a separate download for just the theme files.

Hi refaktor The demo Goodnex theme does not appear to support pinch-zoom on tablets and phones? Have tried on iPad3 + iPhone6 + Samsung Galaxy Note 10.1 and Samsung S4 Resizes beautifully on each of these devices. Is enabling pinch-zoom configurable for this theme please ? Can you confirm either way, as love the theme otherwise Thanks

refaktor

Almost all responsive themes do not support pinch and zoom because they respond to fit the screen they are shown in. Check some other responsive themes here on TF you’ll find the same thing.

Default-user

Thanks for confirming

guruken Purchased

Goodnex $48 – is the price include Mega Slider Drupal Module (20$ Value)?

refaktor

2.15 is the latest version. There is a previous version included in the modules folder because of a conflict with one of the theme elements but we’ve also included the very latest version as well. Refer to the changelog on http://codecanyon.net/item/mega-slider/4313171

Default-user
guruken Purchased

Excuse me, my client is unlikely to understand it. And in admin / reports / updates / update requires an update to 7.x-2.2. What to do?

refaktor

I am not seeing an update notice for any of my local installs with 2.15 installed and there hasn’t been an update to the module since August 29th so I’m not sure what you’re seeing. If you would like to send me an email via http://themeforest.net/user/refaktor#from and include the URL and login info I would be happy to take a look.

Can you tell me where I might be able to find/purchase the sketchy illustrations you are using (paper airplane, ipad, etc)?

refaktor

I’m not 100% sure but I can ask the original authors of the HTML version.

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