74 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Thank for this beautiful template and sorry for my bad english :p

I have just two question :

On the homepage, when I show products recent I would like that by clicking above we are to redirect towards the page of the same produced how can it be done?

How to delete also the text which appears on photos when one overfly them

gljivec

Hi,

for support please send mail via my profile.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
dpaskov Purchased

HI this theme is very nice.I already purchased this but i have some problem but i dont know how to contact with you for live support.please help me how can i chat with you for live support my email is r0b1n1sl4m@gmail.com

Thanks

gljivec

Hi,

please send mail via my profile.

Best regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I just installed Gothicus and I’m trying to set up the pages, but the Page Builder is not working. I’m not able to drag the blocks, and the page templates don’t seem to be working either, pages are empty. Can someone help please? I created a thread on the support page but haven’t received any response yet. Thank you!

gljivec

Hi,

please write through the contact form on my profile for a faster support (through tickets). Thanks.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi where can I download the demo content for the normal multi page version? I went to the support forum link but it says page is not found. Thank you

gljivec

Hi,

did you register on the site? If you have troubles registering you can also write through the contact form on my profile and provide the email to which you want the demo content sent. Thanks :)

Best regards

  • Bulgaria
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

Can this theme work without any e-commerce plug in? I need it only for catalog, without sale?

gljivec

Hi,

maybe then Gothica would be more appropriate for you?

http://themeforest.net/item/gothica-a-one-page-wordpress-theme-in-goth-style/5881782

if you don’t need the ecommerce functionality.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hello,

I have a client that went through another company to setup her website. They puchased Gothicus and set it up. The last set of updates for (woocommerce and such) has messed it up. Now anytime we try to goto a specific product we get a page with this error. I noticed someone else posted the same error, but there was no reply. Thanks!

Error: Warning: Invalid argument supplied for foreach() in /home/content/62/9000762/html/xxxxxxx/wp-content/themes/gothicus/functions.php on line 531

mbrander

One thing that is strange is when I change the permalinks to default (?p=123) then the product pages load without the error. Problem is the customer doesnt want those kind of links.

gljivec

Hi,

can you please write an email via the contact form through that account or provide the purchase license via email. Thank you.

Best regards

mbrander

I am contacting the company that purchased it, they provided me the zip of the theme but it only contains a directory that talks about the license.

gljivec

Hi,

can you please ask them to provide the purchase license also. Thanks.

Best regards

mbrander

did you get my email?

gljivec

Hi,

what is your ticket number?

Best regards.

mbrander

36583

gljivec

Hi,

like already said to you. Post with account that you have bought the theme.

Best regards.

mbrander

I had to re-buy the theme because the original page builder wouldnt give the customer the license.. so we bought it again.. I emailed you the license file i downloaded.

gljivec

Hi,

ok, thanks. I will forward ticket to support.

Best regards.

mbrander

Thanks for all your help!!

gljivec

Hi,

no problem, glad to be of assistance :).

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Romania

Hi where can I download the demo content?. Thank you

Default-user

thank you. I had found it in the end. but, where can I download the demo content for rev slider?. Thank you

gljivec

Hi,

it is inside this zip.

Best regards

Default-user

.txt file?

Default-user

goes wrong. www.cristinanechita.ro

gljivec

Hi,

did you import the slider? I don’t see any images in it. Write through the contact form on my profile with wp logins and we will check.

Best regards

Default-user

Thank you. I sent

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

since i have updated my wordpress and my woocomerce to the newest version at check out i get this error ” Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home1/napco/public_html/bragten.com/coming/shop/wp-content/themes/gothicus-child/woocommerce/checkout/review-order.php on line 14 ” what do i need to do to fix it? thank you

gljivec

Hi,

replace woocommerce folder in child theme.

Best regards.

Default-user

with what?

gljivec

Hi,

with woocommerce folder from the theme, or delete completly woocommerce folder.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
onyx808 Purchased

Hello, Im having a problem after upgrading WP to the latest version, when adding new pages, etc… the text box is unaccessible, I traced the issue to be part of the page builder… Im getting the following error:

[Error] Failed to load resource: http://www.domainname.com/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpeditimage/plugin.min.js the server responded with a status of 404 (Not Found) (plugin.min.js, line 0)
[Error] Failed to load resource: http://www.domainname.com/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpgallery/plugin.min.js the server responded with a status of 404 (Not Found) (plugin.min.js, line 0)
[Error] Failed to load resource: http://www.domainname.com/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpdialogs/plugin.min.js the server responded with a status of 404 (Not Found) (plugin.min.js, line 0)

how can I get this to work again?

gljivec

Hi,

yes this has to do with wp 3.9 changing how visual editor works. We already updated some of our latest themes and will be doing so for the older ones also, probably next week. In the meantime you can send an email and will try to sort this out sooner.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
anaimr Purchased

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I reinstall and activate brand Gothicus this error, I have to reinstall Gothicus with the new upgrade?

gljivec

Hi,

you already send ticket, so we will handle this over ticket.

Best reagrds.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tesicz Purchased

I really recommend this theme, because support is awesome. I had a lot of personal changes on my theme and support kindly helps me with everything. I never met this kind of support. Thank you, especialy to Ivo from support. Big thumbs up!

Pavel

gljivec

Hi,

thank you for the nice words, much appreciated :).

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
qisses Purchased

hi, i messaged you on a problem that i need help fixing :( please reply soon?

gljivec

Hi,

what is the ticket’s number?

Best regards

Default-user
qisses Purchased

43631

Default-user
qisses Purchased

4 3 6 3 1

gljivec

Hi,

43631? I can’t seem to find it in our ticket system. If it’s a more general issue you can post it here or sent it again via the contact form on my profile.

Best regards

Default-user
qisses Purchased

hi, ive re-sent my request. please check to see if you received it?

gljivec

Hi,

yes we got it, our support staff will answer to it on Monday.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’d like a refund. I have tried for months but no page builder functions properly with it and I had to buy a completely different theme. Who do I go to for this refund? You or Envato?

gljivec

Hi,

Envato, I can’t issue refunds.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I love this theme. I can install onto my hosting, but configuring the site to have the look and function of your demo with my own graphics, text, etc – I can’t do because I don’t know wordpress and code well enough.

Do you offer a configuration service to set the site up with the demo content? Then I can go in and change all the text and photos with my own content.

If you can configure it, how much is the fee to do that?

Again, beautiful theme!!!!

gljivec

Hi,

yes we offer free installation of the demo content, then you can change images and text with your own.

After purchase send us an email via the contact form on my profile.

Best regards

Default-user

Wow, you replied fast! Thank you! I will purchase later today and then email you through the contact form.

gljivec

Hi,

no problem :). Ok, thank you.

Best regards

Default-user

Hey, I purchased the theme! Excited. Ready for you to install demo content…I just have the basic wordpress theme now. Please help : ) My support ticket is #44982. Thanks!

gljivec

Hi,

thank you, I forwarded your ticket to our support staff. Ticket will probably be handled on Monday.

Best regards

Default-user

Okay, thanks so much! You guys are top notch!

gljivec

Hi,

no problem :). Thanks for purchase.

Best regards

Default-user

I don’t see where I can rate 5 stars? Kindly tell me. Clicked on stars and nothing happens!

gljivec

Hi,

in the downloads tab, but I guess you are already there if you could click on the stars. No idea why you can’t rate though, more a question for Envato.

Best regards

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