99 comments found

Hi

How do i change the text colour of the contact form ? It cannot be seen on white background. And i do not wish to add a ‘start content’ block.

Also, is the contact form’s text box size able to be changed ?

Can you please enlighten me. Thank You.

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Can we change the colors on this theme? I do want to change from pink.

Can we add a drop down menu for each product? Ie sizes and colors

Can we add more than four people to the “meet our team” section?

gljivec

Hi,

to all your questions the answer is yes.

1. via theme options 2. this is woo variations products 3. no limit for this.

Best regards.

Can you provide any real life examples of this theme that others have used?

Default-user

Can you show me some examples with a shopping cart?

gljivec

Hi,

some examples of shops:

http://woowa.cz/ http://www.opposites-attract.eu/

Best regards

KADEOR Purchased
Hello, I’m having a problem with WYSIWYG editor in posts/pages. Editor doesn’t work and browser console shows errors:
 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/langs/pl.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/langs/pl.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/colorpicker/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/colorpicker/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wordpress/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wordpress/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpautoresize/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpautoresize/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpeditimage/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpeditimage/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpgallery/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpgallery/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wplink/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wplink/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpdialogs/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpdialogs/plugin.min.js
tinymce.min.js?ver=4107-20141130:4 GET http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpview/plugin.min.js?wp-mce-4107-20141130 
tinymce.min.js?ver=4107-20141130:4 Failed to load: http://poprosie.pl/wp-content/plugins/page-builder-pmc-shortcode-gothicus/assets/js/tinymce/plugins/wpview/plugin.min.js

I use: Aqua Page Builder and PremiumCoding Shortcodes for Gothicus v3.0 Gothicus v1.6 Wordpress 4.1

How can I fix this issue?

gljivec

Hi,

for support please open ticket via support tab. Also download latest theme and page builder from ThemeForest. You are using old versions.

Best regards.

hantaah Purchased

Hi, I want to have a blog and some extra pages, how do I do that as there is only a shop template?

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

Hi, could you show an example of a photo gallery? I don’t find it on the demo site. Thx

How do I update the theme, I bought it a year ago. Do I delete it and upload it again or do I simply upload the files themselves via the server?

Default-user

Also is this compatible with WooCommerce 2.3

gljivec

Hi,

theme is not yet compatible with Woo 2.3.

Best regards.

hantaah Purchased

Hi, I’ve emailed support to say that the editor is not working and you’ve replied a few times telling me to update however I have updated the latest versions of both theme and plugins and I still cannot access the visual editor.

I am messaging here as I have replied but I need you to look into this further as this is very important. I have just emailed you sign in details via the contact page on here

Please get back to me asap Many thanks

gljivec

Hi,

our support will check it out on Monday (tomorrow). Thank you for your patience.

Best regards

annalan Purchased

Hi, I have a problem with page builder and the rich text editor black. It doesn’t work! I did updated the theme and plugin, also tied to switch all other plugins to see if that will help but nothing works. It must be something with the page builder plugin. Can you fix that?

gljivec

Hi,

send a ticket with wp logins so I can check if you have the latest versions of both.

Best regards

Default-user
annalan Purchased

Hi, yes will do that but I have the latest version of theme and plugin downloaded few days ago from TF.

Gothicus is the most confusing WP theme I have ever worked with. So many links/plugins don’t work. I’ve spent all day and I’m still not any further. Grrrrrrrhh!

gljivec

Hi,

did you open any support ticket?

Best regards.

Default-user

not yet, as tried to figure out the problem, but now I will, thanks

Hallo we have a cart problem after the Woocomerce update 2.3.6

Fatal error: Call to undefined method WooCommerce::show_messages() in /home/a1100teb/public_html/samandust/wp-content/themes/gothicus/woocommerce/cart/cart.php on line 13

gljivec

Hi,

it will be, but not this week.

Best regards.

Default-user

ok thanks

gljivec

No problem, we will publish it sometime next week. It will be added to description of the Theme.

Best regards

The demo looks great! Have the problems been fixed? I was about to purchase the theme but it seems like it has some ongoing issues with the page builder among other things?

gljivec

Hi,

we fixed several issues, can you be more specific as to which ones?

Best regards

hantaah Purchased

Hi you emailed me a file to add to make the testimonial sliders responsive. I added that but it has made no difference. I have replied to you but not heard back. please check on this and get back to me asap

http://www.almuttaqun.com

Many thanks

gljivec

Hi,

support staff will answer you via ticket.

Best regards.

Hi, is it possible to make the products show up without the circle box effect and image turn when a user hovers on a product? I love the theme, and is it fully responsve?

gljivec

Hi,

sorry this is not possible without some custom css changes.

Best regards.

hantaah Purchased

You’ve closed my thread without answering it https://premiumcoding.zendesk.com/hc/en-us/requests/59263

Please don’t tell me to open another thread as I keep waiting for a solution and it’s been a long time now

The files you sent me make no difference. I need to know how to make these testimonial sliders slide aytomatically.

Please get back to me asap

hantaah
hantaah Purchased

Hi can you tell me why you are not answering me please?

hantaah
hantaah Purchased

it’s now been 24 days you closed both the tickets

hantaah
hantaah Purchased

please reply the testimonial sliders are not responsive and I want to know how to make it flick automatically

Hello, I would like to know how can my products on my products page look like the products on my homepage? Plus all the text fields on my website is stretched out of the frame like they are too long? How do I fix this? http://www.leschehair.com

gljivec

Hi,

for support please write through the support tab in theme’s description. Thank you.

Best regards

dbrunn95 Purchased

HI Tried to open a ticket and your form DOES NOT WORK! it won’t submit my request because your theme request DOES NOT HAVE A BUTTON to fill in, so it won’t release my comments. This is very disappointing. I had designed a website over a year ago and it was looking awesome with the Gothicus theme and I have just checked out my site today and for some reason NONE OF THE FEATURES ARE FUNCTIONING? it has been UP FOR OVER A YEAR with updates every so often and all of a sudden I looked at my site today and it’s look terrible. What can be done to get this site back up? This is a little bit embarrassing because if people see us on our Facebook page and check out our website, the website doesn’t look like it’s supposed to because we thought our website is up and now it looks horrendous.This absolutely needs fixed as soon as possible. I will be traveling on 4/23. So Monday/Tuesday/Wednesday this site MUST BE fixed. We bought the theme, why did it all of a sudden quit working? What can we do to get this back up as it should work! We love this theme, but are disappointed that it’s looking like a bunch of text and no design. Please help! I need HELP AS SOON AS POSSIBLE. is there an e-mail? I am wasting so much time and I am not available after wednesday of this coming week. please give me an e-mail or a different way to contact as your contact form is not valid.

gljivec

Hi,

I just checked it and yes it works, you can also send the mail directly to support@premiumcoding.com just please provide the license code also in it. You can send a link from here:

https://premiumcoding.zendesk.com/hc/en-us

The theme with woocommerce are totally unstable and have too much bugs that do not permit to use it!

I really don’t understand how is possibile sell a product like this, that have error like this in the installation step

Failed to import “File: wp-includes/theme-compat/sidebar.php”: Invalid post type deprecated_log Failed to import “Incorrect Use of wp_enqueue_script()”: Invalid post type deprecated_log

Really unbelievable. This there is totally unusable!!!!!1 I ask a quickly refund!

alphascorpii

I install with 2.2 and don’t work same. i try also older version but nothing!!!! there is always error.

i need to solved QUICKLY

alphascorpii

in this page http://www.rafnik.it/shop/shop/ should be displayed the category , and are not…...and how you can see, the item appear and disappear…like discoteque effect…

And also….

Uncaught TypeError: Cannot read property ‘left’ of undefinedjQuery.fn.isOnScreen custom.js:126(anonymous function) custom.js:143m.event.dispatch jquery.js:3m.event.add.r.handle jquery.js:3

so…are serious? i think that is not problem of compatibility version, but some great bug, that really can’t permit to use the site.

gljivec

Hi,

you said in the other comment that it works with older version and it does. We are using 2.2 woocommerce on live demo. As I said the Theme will be updated next week, up until then it’s not usable on the latest woocommerce version.

Best regards

Hello, Do anyone answer any questions in the forum or support because it has been a while and I haven’t gotten any support since I got the theme. My client is a little angry that the menu doesn’t dropdown plus the contact form lines are going off the page to the left. I figured out alot of things for myself but when I went to support to put in a ticket, I was offered an additional fee just to get support and I just installed the theme. Can a person get help please!

gljivec

Hi,

what was your ticket id so I can check this.

Best regards.

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