Discussion on Grand College - Wordpress Theme For Education

537 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Team, I am having problem with login into your support site. I tried to reset my password but I haven’t received any email of reset password. I tried to create new account, but it says can’t find purchase code.

I have valid copy bought on 21-08-2013.

Anyway, my main question is, I have created contact us page using default “contact us page”. I have added my email in Contact-Form for Submit button, however I am not receiving any emails, could you please advice what could be the reason.

Thanks for your reply. Sher

GoodLayers

Hi,

1.) Please try to use this plugin > http://wordpress.org/plugins/wp-mail-smtp/

2.) if still no luck, please use the plugin ‘contact form 7’

about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

Thank you! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi my username is ColegioAngelDeLaGuarda,

I have a problem I can not create an account on GoodLayers. I said “No valid purchase code is located.” Therefore I can not access support template “GrandCollege”.

My question is on the template “GrandCollege”, I do not allow comments on my posts and I want to remove the text “Comments are off”.

Greetings and thanks.

GoodLayers

Hi,

1. about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

2. To turn comment off > http://take.ms/3Xrac9

3. to remove ‘comments are off’ , try to add this code at the end of style.css

.blog-thumbnail-comment {
display: none;
}
Default-user

Hello,

1. About the forum, has been solved, I’ve created an account and I can access without problems.

2. To remove the text “Comments Are Off”, I added the code you told me at the end of style.css, but it did not work, still get the text “Comments Are Off” in my posts.

. Blog-thumbnail-comment {display: none; }

Now that I have access to the forum I will ask him.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Has been a member for 1-2 years

Hi, Very nice and easy to use theme. I have checked the demo thoroughly, one question, is it possible to sort the personnals alphabetically?

GoodLayers

Hi,

We can guide how to do that ;) Need to modify a bit of coding.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gd_ttd Purchased

Hi Goodlayers, I tried logging into your support, but for some reason it wouldn’t recognise my purchase code.

I bought this theme a long time ago and am now having to make some edits to the background, but when I go to the custom background section on the theme options, it won’t seem to load the images I upload. I can’t find anywhere else to customise it within wordpress other than on that page. Is it possible that something within the theme has broken. I’ve changed it several times before and its always been ok.

don’t know if you need it but my url is http://www.redcastleschool.org.uk/wordpress/

Be grateful of any guidance because I’m beginning to pull my hair out :)

Thanks

GoodLayers

Hi,

about the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/

If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.

About the problem, when you upload your bg make sure that you click on this > http://take.ms/n75X5

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How can I show each caption of the image in footer slideshow at home page?

GoodLayers

Hi,

nope the footer slide show doesn’t support caption… :/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user

Can you do it for me, I’ll pay extra amount and how much?

GoodLayers

Really sorry we don’t do additional tasks :( You may consider this instead > Tweaky.com

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, I would like to know if I update wordpress to last version 3.7 template work fine, thanks

Default-user

No reply?

  • Czech Republic
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I want to ask if I buy this theme, have I future updates in price? Future support of new versions of WP? Or some other support? Thanks

GoodLayers

Hi,

1. not sure that you meant? “have I future updates” ?

2. yep, we make it to be compatible with latest version of WP until we remove this item from our portfolio.

3. We also provide support to make sure that theme will run properly at least as in demo site(acceptable hosting condition)

Thanks for interest anyway :)

Default-user

It was supposed to be if I have a future updates included :)

GoodLayers

Hi,

You can update the theme for free ;) Mostly, it’ll be bugs fixed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

My question is:

How to remove the text that appears in the entries “by Author and Comments are off”?

Thaks

Default-user

In the template Gran College.

GoodLayers

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

Hello!

I am looking at buying your theme, was wondering if it was possible to have a bilingual website? I usually use WPML. And also, if your theme is not WPML ready, does that mean that the strings and widgets might not be ready to translate? How would it work. Great theme by the way! Translation is a very important issue for us who live in Quebec ;-) everything must be at least in french but most want english!

GoodLayers

Hi,

Yes you can use WPML in this theme :)

BTW, we didn’t translate it yet but we provided PO file for you to easily map the language.

Default-user

yesss, saw that .pot file in the list on your product page ;-) thanks a lot! great work you gys do, i bought your incidental theme and WOW! I’ll be proposing this to my client and will take it from there!

Btw, maybe adding an events page to this theme would also be good! ;-)

thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi, GoodLayers how fix issues with google Cyrillic fonts? Try add Ukrainian text in main menu. Font Open Sans. Look http://tinypic.com/r/2ibdwjt/5

Thanks

GoodLayers

Hi,

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

Default-user

Hi, team, we wrote at support forum. Waited more than two days – no result) What we must do? This theme realy support cyrrilic fonts?

Thanks Paul

GoodLayers

Hi, our supporter sent you an email already(11 hours ago)

Default-user

Hi, I don’t receive any massage. Please resend it again, Thanks.

GoodLayers

sent, Can you please check in your junk too? after that please keep conversation in email.

Hope this help :)

Default-user

GoodLayers, thanks, but tell me how find this menu http://d.pr/i/HRhT

GoodLayers

hm, Grandcollege doesn’t have this menu. You need to follow this instead > http://support.goodlayers.com/google-font-subset/

Default-user

Hi, this instead don’t work for Cyrillic main menu and all pages content texts. Work only with h1,h2,h3,h4 and h5 items. Thanks

GoodLayers

Can you please ask this on the support forum instead? Our dev will help out there.

GoodLayers

Anyway please post your site url too.

Default-user

geoinfo.if.ua

GoodLayers

Hey,

Please post this thread + site url on the forum. The dev said that he will investigate there.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
Ridazh Purchased

hi good layers. i purchase this item. but the problem with the twitter user add. in the main banner

how i ad the user .. twitter width=”590” user=”vertexgroup1” but i am unable to get the feeds..what i do now..

regards

GoodLayers

Please register to the forum, login , then see this > http://support.goodlayers.com/forum/topic/15516/twitter-widget-update

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
Ridazh Purchased

the page display the bad authentication of data..

what i do

GoodLayers

Please register to the forum, login , then see this > http://support.goodlayers.com/forum/topic/15516/twitter-widget-update

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rafard Purchased

on the page portifolio shows the information of date, client, url

can disable this information?

GoodLayers

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, have some presale questions here.

1) Is there a way to increase the width of the boxed area? Seems like its about 1000px now, I was meaning to increase it by about another 150px or so.

2) Is there a way to remove the padding on the homepage slider?

3) Can you format the content area to be like those of the sidebar? (Like the Hot Links) table color?

Thank you!

Default-user

One more question 4) Can the text captions over the slider be positioned to the left instead of the right via some css changes?

Thanks!

GoodLayers

Hi

1. nope, it’s fixed width :/

2. nope slider sits in content area and there’re padding for that. Can’t be stretched out.

3. Nope, that title section designed for sidebar section only.

4. yep, css changes can make that. but it’ll apply to all slider, not only some slider images.

Thanks for interest anyway :)

  • Has been a member for 0-1 years

Hallo,

Great Theme by the way. Have some presale questions.

First one is how to put social share icons on pages?!

GoodLayers

Hi,

Pages?, we don’t have social shares option for pages. Only posts supply it :/

in this case you may need external plugin instead ;)

Thanks for interest anyway :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am unable to change the logo on my Grand College page. For some reason the upload link doesn’t work in the admin panel. It also doesn’t work when I attempt to upload the favicon. Could you help please?

GoodLayers

Hi,

Please check this out > http://support.goodlayers.com/undefined-image-when-inserting/

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
cyrjm Purchased

Hey guys…getting a 500 Error for your support page so I’ll submit it here:

I have a live site for a client and a sandbox site to test plugins etc. I’m importing some blog posts from their previous site and the blog page is not formatting the posts properly. Each individual post is fine, the blog roll has all of the posts just running into each other. You can see my sandbox site here:

http://clients.jasoncyrdesign.com/cobbcountyattorneys/blog/

I did a quick test on the live site (which is an exact clone of each other) and it’s doing the same thing. Any suggestions?

Thanks!

GoodLayers

Hi,

Please go to setting > reading and make sure that ‘post pages’ is set to ‘select

About the forum, please try again. I might be down for a bit.

Cheers! :)

cyrjm
cyrjm Purchased

Awesome…worked! Also, is it possible to make the excerpt have ”...” at the end instead of cutting off the word after it meets the number of characters you set?

GoodLayers

Hi,

Can you please try on the forum again? Our dev will help looking on that. It should be back now.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

I uploaded sample content and get this error, “bad data authentication” everywhere twitter feed should be.

GoodLayers

Please log in to the support forum and check this out > http://support.goodlayers.com/forum/topic/15516/twitter-widget-update

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello;

I buy this template and i want import data xml.

but Import Wordpress Error:

Warning: set_time_limit() has been disabled for security reasons in /home/?.com.tr/httpdocs/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91 Ortam “Fotolia_12331259_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_16021827_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_20569370_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_21923876_Subscription_Monthly_XXL-(1)” already exists. Ortam “Fotolia_27992743_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_27996660_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_32060553_Subscription_Monthly_XXL” already exists. Ortam “port-4-1” already exists. Ortam “shortcode-capture” already exists. Ortam “new-course” already exists. Ortam “Film” already exists. Ortam “Volume-(On)” already exists. Ortam “Search” already exists. Ortam “Star” already exists. Ortam “small-logo” already exists. Ortam “Call” already exists. Ortam “admin” already exists. Ortam “Fotolia_5365890_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_22324506_Subscription_Monthly_XL” already exists. Ortam “Fotolia_24659691_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_28660322_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_28661459_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_29451129_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_33679192_Subscription_Monthly_XXL” already exists. Ortam “sl-4” already exists. Ortam “sl-1” already exists. Ortam “sl-2” already exists. Ortam “Fotolia_4244474_Subscription_Monthly_XL” already exists. Ortam “Fotolia_9644063_Subscription_Monthly_L” already exists. Ortam “Fotolia_24720505_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_27429102_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_24888489_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_25650124_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_26713479_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_26822866_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_21995387_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_32413114_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_27426654_Subscription_Monthly_L” already exists. Ortam “Fotolia_30407328_Subscription_Monthly_XL” already exists. Ortam “Fotolia_33064312_Subscription_Monthly_XXL” already exists. Ortam “Fotolia_33442661_Subscription_Monthly_L” already exists. Ortam “sl-4” already exists. Ortam “Fotolia_26408928_Subscription_Monthly_XXL” already exists. Ortam “per-1” already exists. Ortam “per-3” already exists. Ortam “per-2” already exists. Ortam “Fotolia_1181532_Subscription_Monthly_L” already exists. Ortam “1331652508_es” already exists. Ortam “1331652514_de” already exists. Ortam “1331652519_us” already exists. Ortam “1331652527_it” already exists. Ortam “1331652533_ru” already exists. Ortam “1331653344_pl” already exists. Ortam “1331653385_jp” already exists. Ortam “1331653391_kr” already exists. Ortam “inter-pic” already exists. Ortam “about-1” already exists. Ortam “per-4” already exists. Ortam “logo-1” already exists. Ortam “logo-2” already exists. Gallery Item “Banner” already exists. Gallery Item “Gallery” already exists. Course Item “Calculus” already exists. Course Item “Physic” already exists. Course Item “Chemistry” already exists. Course Item “Biology” already exists. Course Item “Religion” already exists. Course Item “English” already exists. Course Item “Basic of Computer” already exists. Course Item “History of Human” already exists. Course Item “Sport” already exists. Course Item “Guitar” already exists. Course Item “Fundamental of Law” already exists. Course Item “Programming Algorithm” already exists. Ortam “logo-3” already exists. Ortam “logo-4” already exists. Ortam “logo-6” already exists. Ortam “logo-5” already exists. Ortam “logo-7” already exists. Sayfa “Sample Page” already exists. Sayfa “main” already exists. Sayfa “Portfolio 1 Column” already exists. Sayfa “Contact” already exists. Sayfa “Blog with Right Sidebar” already exists. Sayfa “Blog with Left Sidebar” already exists. Sayfa “Blog with Both Sidebar” already exists. Sayfa “Blog witout Sidebar” already exists. Sayfa “Portfolio 2 Columns” already exists. Sayfa “Portfolio 4 Columns” already exists. Sayfa “Portfolio 3 Columns” already exists. Sayfa “1 Column Right Sidebar” already exists. Sayfa “2 Columns Right Sidebar” already exists. Sayfa “3 Columns Right Sidebar” already exists. Sayfa “4 Columns Right Sidebar” already exists. Sayfa “1 Column Left Sidebar” already exists. Sayfa “2 Columns Left Sidebar” already exists. Sayfa “3 Columns Left Sidebar” already exists. Sayfa “4 Columns Left Sidebar” already exists. Sayfa “1 Column Both Sidebar” already exists. Sayfa “2 Columns Both Sidebar” already exists. Sayfa “1 Column With Button” already exists. Sayfa “2 Columns With Button” already exists. Sayfa “3 Columns With Button” already exists. Sayfa “4 Columns With Button” already exists. Sayfa “1 Column With Filterer” already exists. Sayfa “2 Columns With Filterer” already exists. Sayfa “3 Columns With Filterer” already exists. Sayfa “4 Columns With Filterer” already exists. Sayfa “4 Columns Gallery Style” already exists. Sayfa “3 Columns Gallery Style” already exists. Sayfa “2 Columns Gallery Style” already exists. Sayfa “Shortcodes” already exists. Sayfa “Columns” already exists. Sayfa “Accordion” already exists. Sayfa “Tabs” already exists. Sayfa “Toggle Boxes” already exists. Sayfa “Price Table” already exists. Sayfa “Testimonial” already exists. Sayfa “Sample Page” already exists. Sayfa “Message Boxes” already exists. Sayfa “Buttons” already exists. Sayfa “Video” already exists. Sayfa “Social Icons” already exists. Sayfa “List Style” already exists. Sayfa “Block Quote” already exists. Sayfa “Dropcap” already exists. Sayfa “Divider” already exists. Sayfa “Site Map” already exists. Sayfa “Sample Page” already exists. Sayfa “Page Builder” already exists. Sayfa “Thumbnail Management” already exists. Sayfa “Light Box & Frame” already exists. Sayfa “Typography” already exists. Sayfa “New Students Apply” already exists. Sayfa “International Student” already exists. Sayfa “After Graduation” already exists. Sayfa “Continuing Education” already exists. Sayfa “Gallery 2 columns” already exists. Portfolio Item “Amet Sollicitudin” already exists. Portfolio Item “Video With Lightbox” already exists. Portfolio Item “Lightbox With Different Image” already exists. Portfolio Item “Quam Purus” already exists. Portfolio Item “Sollicitudin Pharetra Porta” already exists. Portfolio Item “Video Thumbnail” already exists. Sayfa “Gallery 3 columns” already exists. Sayfa “Gallery 4 columns” already exists. Sayfa “About Us” already exists. Personnal Item “Sara Coff” already exists. Personnal Item “Mr.Smith Black” already exists. Personnal Item “Ms. Annie Ann” already exists. Sayfa “Course” already exists. Sayfa “Search Course” already exists. Sayfa “Personnel” already exists. Personnal Item “Ms.Sofia Ski” already exists. Sayfa “Creating Portfolio” already exists. Sayfa “Creating Blog” already exists. Sayfa “Setting Up as Demo Site” already exists. Sayfa “Creating Gallery” already exists. Yaz? “Purus Inceptos Euismod Sit” already exists. Yaz? “Post Full Width” already exists. Yaz? “Post Different Thumbnail” already exists. Portfolio Item “Slider Thumbnail” already exists. Portfolio Item “Donec ullamcorper” already exists. Testimonial Item “Sittipol” already exists. Testimonial Item “Navapol” already exists. Portfolio Item “Justo Malesuada Ullamcorper” already exists. Price Table Item “Standard” already exists. Price Table Item “Premium” already exists. Price Table Item “Deluxe” already exists. Price Table Item “Supreme” already exists. Yaz? “Post With Left Sidebar” already exists. Yaz? “Post With Slider Thumbnail” already exists. Testimonial Item “James” already exists. Testimonial Item “Mr.Sam ” already exists. Yaz? “Fringilla Commodo Aenean” already exists. Yaz? “Post With Both Sidebar” already exists.

My wordpress: 3.7.1 And i want import sample data

GoodLayers

1. Please try to use plugin ‘wp reset’ to clear everything first.

2. set_time_limit() has been disabled for security reasons in /home/?.com.tr/httpdocs/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91 > You’ll need to ask your host provider to enable this function.

3. try to import again but you might need to increase php max var and php execute time first.

barkincelik

Thank you. I first wp reset and again installed but results did not change. I looked at the error line function. set_time_limit(0), i change (60, 30,20 bla bla) Errors continued… I wrote host provider and host provider answered me. “set_time_limit function was closed for safety reasons”..Could you please send me the link for sql data,images, etc.?

GoodLayers

I’ll try to do this myself. Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

barkincelik

Thank you i now send.

barkincelik

Heyyyyy Why do not you help ??? I sent all the information (pass, sql etc.) I’ve been waiting 2 days. You can not reply ???

GoodLayers

I’m trying again right now. I tried last night but your site won’t load anything on my side.

barkincelik

Thank you . If the installation fails..please send me the data (sql, images etc all data)if you live SanFrancisco time now: 22.10 and night.. Turkey time morning 08.10 :) I’ll try again …for me no problem

GoodLayers

I just sent you an email. You may check it ;)

barkincelik

Thank You GoodLayers :)

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