80 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi There, great theme. Just one question. It seems like there is a typo in the contact information drag-and-drop function. It looks like ‘mailto:’ is spelled with two tt’s – “mailtto:” and thus do not want to send the command. It gives an error in the browser. Any help on how to fix this? thanks. W.

orange-themes

Hello,
Thank you for the feedback. We are currently aware of the problem, it will be fixed in the next update.

sorteddesign

Thanks.

orange-themes

Hello,
Would you mind also rating our theme on themeforest?
A 5 star rating would be huge help to us! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Love the theme! Now in big transformation using it (I actually sent an email about it, still waiting for a reply).

Also I received a notification that an update was put in place, do you know what it contains?

Hugo

orange-themes

Hello,
There should be an answer soon.
As for the update, there was added an option to change the footer logo.

Default-user

Thanks! Still waiting for an answer, but I imagine will come soon :) Thanks for the update as well.

orange-themes

Hello,
Please check your email.

Default-user

Guys,

I really like the template and I know you have a time to work and other issues, but 6 days ago your way of solving my issue was to update the theme.

Theme is updated, same issues are happening and no reply till now. Could you please take a look and let me know?

orange-themes

Hello,
Please check your email.

Default-user

Thank you for the reply. Quick question: Do you do customizations? In case someone wants to make couple of changes and pay for them, would you be open for it?

Just for overall information :)

orange-themes

Hello,
Sure, we do offer customization services.
Please contact us via email for further information.
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user

Fantastic! Thanks for the help, I have already submitted a request for customization. Looking forward for your thoughts on it.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Arab Emirates

everything about this template is going wrong for me….First of all i am unable to import sample data, It’s not importing the sample data….secondly visual editor is not working….. i am so so frustrated..

plz help me out…

orange-themes

Hello,
Please check your email.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a problem with the portfolio? I am trying to create a portfolio but it seems like I am unable to add items to a specific portfolio. Please see http://www.sortedadvertising.com/work/ When you click on one of the portfolios it goes to a error page. How do I link the portfolio items to a specific portfolio? Thanks.

sorteddesign

sorted never mind.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Before i buy can you remove the designed by orange themes from the bottom doesn’t look good!

If so, how?

orange-themes

Hello,
To do that, you must modify the Footer.php file on line 63.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, A lovely theme you have here. I will like to know if I can customize to my own color(pink) besides the colors in the demo before I make a purchase? Thanks

orange-themes

Hello,
Yes, you can change colors in “Legatus Management -> Style Settings -> Page Colors/Style”.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi There, If I add the “Latest Portfolio Items” drag and drop thing in, all works well, except the “view more items” grey blocks links to a default blog page called “hello-world” how do I fix this? you can check it out here on my homepage right at the bottom. http://www.sortedadvertising.com

thanks, cool theme!

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

When I update the theme, it strips out ALL of my previous work: the logo, the menus, etc. I’m bummed.

orange-themes

Hello,
That is because you had overwritten the changed files with the default ones, if you wish to save the customized files, try updating only the files listed in changes.txt. Also, make sure you back up your files before you make any changes.

Default-user

I’m actually talking about the configuration, not files I actually changed. For example, I also use the PAX theme. Whenever there’s an update, I update the theme, but it doesn’t knock my slideshow out or change my logo back to theirs, etc.

orange-themes

Ok, thank you for the feedback, we will definitely look into this.

Default-user

I appreciate it. Thank you. Unfortunately, I’ve had to use another theme for the site I’m designing. Grandis didn’t display the single product page well at all (such as the way the WooCommerce plugin is designed to display them), so I’ve had to abandon the theme for that reason. I’ve tested a few other themes and they DO display the single product page correctly, so I do hope you can someday have the Grandis theme do likewise — because I really do like this theme!!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I cant seem to get the LayerSlider WP and WPBakery Visual Composer plugins to install, I keep getting this: Fatal error: Call to undefined method WP_Upgrader_Skin::bulk_header() in /home/content/21/11751721/html/wp-content/themes/grandis-theme/includes/lib/class-tgm-plugin-activation.php on line 1659

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

how do i set my location?

Default-user

also, is there any instructions on this theme?

orange-themes

Hello,
For what exactly do you want to set your location?
There is a documentation available here: http://grandis.orange-themes.com/documentation/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Good day,

I purchased this theme http://grandis.orange-themes.com and I want a full function database of that theme. My site is broken.

Please response immediately.

Thanks.

orange-themes

Hello,
We can send you the xml content but we do not provide the licenses for the images our demo content provides. You will have to either not to use them or purchase the licenses for them.

Give us a mail on this regard. You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user

Already sent. tnx.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

The drag and drop page builder is not “dragging and dropping” for me…

Please help

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! I don’t have slider settings in “Grandis Management” tab. All my posts without images… Maybe need install lightbox? Can you help?

orange-themes

Hello,
The homepage slider can be set up while editing the homepage page, as for the other pages – you can add it via VisualComposer.

Default-user

Thanks!

orange-themes

Happy to help! :)
Would you mind also rating our theme on themeforest?
That would be great help to us! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hello!! Please see http://www.creativodesign.it/udstudio/ I have any problem with homepage, portfolio page (as realizzazioni) and footer. On homepage i see only first block and i don’t see other block, if i trade place blocks i see always first block. For Portfolio page (“REALIZZAZIONI”) not work the filter. For Footer i can’t see the widget

Please Help me!!!!

orange-themes

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Romania

Hello,

I am interested in this theme. Can you pls tell me if I can add a sidebar to the portfolio or gallery sections?
The homepage, how is it customized? Do you have preset widgets for those sections?

Thank you,
Victor

orange-themes

Hello,
Unfortunately the sidebar is not available in portfolio nor gallery sections.
We have a built in homepage builder where you can create your own layout from preset blocks.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom

Hi, Am I the only person that has a problem with the slider feature on an iPad? I’ve noticed that you can’t change the slides at all either using the icons or the arrows to the left and right. The problem is on both my site as well as the demo site you have here. Is this something you’re looking into or is it a “feature” for the iPad. Thanks.

orange-themes

Hello,
Could you give us an exact link to the page where the problem encounters? Also, which version of the iPad are you using?

Default-user

It’s on your own preview here on ThemeForest and I’m using an iPad Retina.

orange-themes

Hello,
Yes, but exactly on which page? Is it on homepage or where?

Default-user

Sorry, yes, home page. It’s the slider at the bottom with the 3 icons to switch between slides. Just doesn’t work on any of our iPads.

orange-themes

It seems that there is a problem indeed, we will fix it ASAP.
There should be an update on this soon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Great template, think i’m going to purchase!!

I’ve had a look at the source code and was wondering if its easy to switch the template from Wide to Boxed. if so where would this been changed within the code?

orange-themes

Hello,
It can be changed in “Grandis Management -> Style Settings -> Page Colors/Style -> Page Layout”.

Default-user

Hi, thanks for the responce, but i was talking about the HTML version (sorry my fault commenting on the this one) is it easier enough? do you know what line of code i could see this on?

orange-themes

Hello,
Look for div.boxed in the source code, to switch between wide and boxed you must add class “active” to it, as it is pointed out in the commented line.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Great template, think i’m going to purchase!!

I’ve had a look at the source code and was wondering if its easy to switch the template from Wide to Boxed. if so where would this been changed within the code? HTML version

orange-themes

Hello,
Please check your previous question.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Currently the portfolio page doesn’t allow us to upload a featured image and it shows a error? Why?

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hellow. How i can change color of fixed menu?

orange-themes

Hello,
It can be done in “Grandis Management -> Style Settings -> Page Colors/Style -> Page Color Settings”

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