81 comments found

reneson Purchased

cool theme, just send you a massage to http://orange-themes.com/contact hope to get a reply soon.

cheer

orange-themes

Hello,
Please check your email.

srdeco Purchased

Hi, I am not able to access the Grandis Management.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user
srdeco Purchased

Where to find my purchase code?

I will buy if you fix the ipad slider issue :)

orange-themes

Hello,
What exactly is wrong with it?

Default-user

The slider down on the page does not work. Anyway I bought it anyway . However i am not able to instal the demo content. Can u help me see why if i send you my login?

orange-themes

Hello,
Please check your email.

I like this theme and am thinking of buying it. My only concern is the frame on images in the ‘lightbox’ gallery. It looks like there are images stacked on top of each other like a pack of cards. I really don’t like that. Can it be changed?

orange-themes

Hello,
Unfortunately no, it cannot be changed.

Default-user

In that case is it possible to have no frame at all on images in this page format?

orange-themes

Hello,
Try removing the background rule from “main-stylesheet.css” file on line 1491. That should do it.

Hi,

I recently purchased your theme “GRANDIS” but I want some help from your site.

I want to know that which function or setting is used for setup diff. slideshow for each portfolio Item ? This item is imported from sample data but I cannot find any function or setting to change this slide show.

orange-themes

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

Great theme, thanks. I bought it and just finished a new site, so an error occurred: On phones or in scaled browsers you can see only the first entry of the portfolio – section. The other ones are gone.

Same happens on your Grandis – example site, seems to be a bug. Is there a solution?

orange-themes

Hello,
Could you give us a link to the page where the problem encounters so we can see it in live?

Sure, look there via phone or scaled browser:

http://grandis.orange-themes.com/portfolio-large

Same thing happens on my site.

orange-themes

Hello,
Thank you for your feedback, we will fix this problem ASAP, launch an update for it.

Default-user

Thanks for the update, seems to be rather perfect now. Once again, great theme. Worth every single cent.

orange-themes

Hello,
Would you mind also rating our theme on themeforest?
A 5 star rating would be huge help to us! :)

I would like to add video background using the aldion allground background video plugin on the theme. Can you please assist me in doing so. I have installed the plugin and tried some minor coding to try to get it to show in the sections with no success. Can you please assist.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

could you point me in the right direction for preferred sizes for the portfolio posts, portfolio thumbs, gallery image sizes and tips on portfolios…

Default-user
in general i’m having a lot of trouble with the gallery and portfolio. that’s why i’m asking for more in-depth documentation. right now my gallery won’t go to the image when you are in the page and click on the thumb. http://thinkmoka.com/gallery/branded/#

and all my images look so pixelated. which is why optimal image sizes for all applications would be very helpful.

thanks! :D

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

slider is also not working correctly. it gets stuck and keeps spinning when the page is open for a little while.

http://thinkmoka.com/
orange-themes

Hello,
The slider seems to be working for us, does the problem still persist? http://grab.by/rp4u

help!

The Gallery page is something wrong.

Please see the http://taptapps.com/?page_id=2 and http://taptapps.com/?page_id=33

I have 9 items in gallery (you can see in http://taptapps.com/?page_id=33) , but the http://taptapps.com/?page_id=2 (use photo gallery template) just list 8 items, and it show the wrong cycle of the items.

//////

And the homepage blocks with Last news, it can’t abstract the Chinese articles.

help please

orange-themes

Hello,
Please try using “post name” permalinks in “Settings -> Permalinks”, see if the problem still persists.

JQuery Filtering doesn’t seems to be working on mobile or scaled browser when I’m viewing the demo, is that intended or is there a fix to it?

orange-themes

Hello,
It does seem to be working on iPhone, what device are you using?

Just wondering if this theme is SEO optimised?

orange-themes

Hello,
We are using correct HTML layout to match the SEO requirements, but you might want to use one of the many free SEO plugins.

Hello. Is there an easy way to add arrows to the sides of portfolio items so viewers can know that there is more items in the portfolio than just the first one. The little dots at the bottom are not visible enough. cool theme thanks w

orange-themes

Hello,
Unfortunately this feature currently is not available.

hello, I insert the youtube social media in the widget area. what is the code icon of youtube? Example icon-text code: “&-#62233” – for Pinterest. youtube – ?

orange-themes

Indeed, it seems that there is no youtube icon, you can try using this one: http://grab.by/rKMU

Default-user

how about in the sidebar icon???

orange-themes

Hello,
Sorry, I didn’t quite get that. Could you describe the problem a bit more?

Hi There, When I click on a portfolio item, there is only one other portfolio item that shows up at the bottom under “SOME OTHER PORTFOLIO ITEMS” and it is always the same one. I’ve put various categories in and some other items, also related to the one being viewed, is also supposed to show up but they don’t, have a look at: http://www.sortedadvertising.com/portfolio-item/sanitol-product-design/ – it is only the “HullaBaloo” item that’s always there at all of them. Any help will be appreciated. Kind Regards, W

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

It is possible add a vĂ­deo on the home slider? thanks

orange-themes

Hello,
It does support videos.

I Installed the theme in one of my client website but i think it not very good compitible with woocommorce check this page : http://satrangifashion.com/?product_cat=salwar-suit

Please help me out.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Hi,

How kindly advise how to resolve these 3 problems.

1. The arrow on the homepage indicating where we are located, I cannot get it to point at my required location which is in Singapore.

2. On the webpage, the image with comment, currently when I insert the coding from the sample page the image exceeds the width of the page. How do you ensure that the image is contained within the width of the white space on the page?

3. Whenever I load my images for the individual portfolio item page, how do you ensure that the order of the photos in the slider is loaded in the order that i require. Currently at times it jumbles up with no particular order and not in accordance to the order I load the photos.

Thanks!

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Instructions tell me to setup a homepage and use the “Homepage” template. There is not a Homepage template. My choices are:

Default Template, Contact Page Static Layout, Dynamic Page Layout Drag and Drop, Full Width Page, Photo Gallery, Portfolio Large, Portfolio Small.

Set up Your Homepage and post page! You have NOT enabled homepage. To use custom homepage, you must first create two new pages, and one of them assign to “Homepage” template.Give each page a title, but avoid adding any text. Then enable homepage in wordpress reading settings (See “Front page displays” option). Select your previously created pages from both dropdowns and save changes.

orange-themes

Hello,
Could you email us your wp-admin login credentials so we can take a look at it?
You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user

Fixed – it was me, not you – had a bad internet connection.

orange-themes

Hello,
Would you mind also rating our theme on themeforest?
A 5 star rating would be huge help to us! :)

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