147 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ene33378 Purchased

Hi There Tomsky,

Some Questions

!) How do i change the logo for granule theme and what should be the size of the logo?

2) Are there any module location to place advertisements on your granule template

3) I receive this error in product comparison

Notice: Undefined variable: text_remove in /home/ministry/public_html/catalog/view/theme/granule/template/product/compare.tpl on line 129

Some additional information my site uses xSEO URL Generator for SEO URL Generation

Thank You, Emmanuel

tomsky

Hi Emmanuel,

Thanks for choosing our theme!

1) You can do that via your store admin panel, just go to system/ settings/ click edit next to your store and choose the store tab.

2) You can place banners anywhere just like in default opencart theme (column left or right, content-top and content-bottom)

3) What version of opencart are you using?

Kind regards

Thomas

Default-user
ene33378 Purchased

Hi Tomsky,

1) What should be the size of the logo?

2) OpenCart Version 1.5.2.1

tomsky

Hi Emmanuel,

1) Logo should not be wider than 300px, otherwise you may need to adjust the header elements.

2) Please replace your compare.tpl file’s code (/catalog/view/theme/granule/template/product/compare.tpl ) with the code you’ll find here: http://goinventive.co.uk/tmp/compare.txt

That will solve the problem. Sorry about that.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 2-3 years

Hello, is wordpress template? How to install this template? could give some basic tips and folders that comes.

tomsky

Hi,

No, it’s not a wordpress theme, granule is an opencart (http://www.opencart.com) theme. You can view documentation online (it includes installation process):

http://goinventive.co.uk/themeforest/granule/

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 2-3 years

My friend gave me the template, but only comes admin folders, catalog, image.

Install, system, cinfig.php, index.php, php.ini, download, .htaccess.txt did not come, is that right?

Looks like my template is http://tynipic.com/viewer.php?id=bfi1332694634d.png

I’m from Brazil, sorry for the mistakes.

tomsky

Hi,

I’m sorry but we’re unable to provide support to unverified customers. Please send this message through your friend’s account and we’ll be happy to help.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Witam, jestem zainteresowany zakupem tej skórki, ale brakuje mi jednej rzeczy a mianowicie CloudZoom http://www.professorcloud.com/mainsite/cloud-zoom.htm Czy jest mozliwe szybkiego i sprawne dodanie tego do skorki?

tomsky

Czesc,

Ten szablon w standardowy sposob zarzadza zdjeciami i miniaturkami obrazkow na stronie produktu, wiec dolaczenie tej wtyczki nie powinno sprawic klopotow.

Pozdrawiam

Default-user

a jeszce jedno. Po zastanowieniu badziej odpowiadalby mi szablon shopcart, ale z podswietlaniem (powiekszeniem) miniaturek jak w HighStreet na pierwszej stronie oraz z cloud zoom. Jest to do zrealizowania za dop?at? do szablonu?

tomsky

Owszem istnieje taka mozliwosc, prosze o kontakt mailowy poprzez formularz na http://themeforest.net/user/tomsky w celu omowienia szczegolow.

Pozdrawiam

Tomek

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
pgardiye Purchased

Hi,

I have this theme currently installed on a 1.5.1.3. Do I need to download latest package for 1.5.2.1 update? can you also let me know what files have been updated?

Thanks.

tomsky

Hi,

No, you don’t need to update.

Please note that before you can update the theme, you should first update your opencart version (and this involves some database changes). Only after you have opencart 1.5.2.1 up and running with the default theme please proceed with theme update.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi there, i want to shop this module but i wanna ask if i can have any way to moderate the facebook comments? I dont wanna go product to product to see and moderate the comments, wait your reply

tomsky

Hi,

That’s a very good question. However, I don’t think facebook allows to view all comments in one place but I’m not 100% sure about that.

Kind regards

Thomas

Default-user

thanks for the reply. Ok maybe dont exist an option to see all the comments, but its possible to enable or disable this option? and continue using the review function available in opencart? wait your reply

tomsky

Hi,

You can manually just remove the code for facebook comments and replace that with the code for standard opencart comments. In the future release we will add an option to choose between those two.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Will you be updating the theme so the picture enlarger will work again instead of opening the picture by itself on a new page?

tomsky

Hi,

Yes, it’s been fixed some time ago, so I guess you’re just using a version before the update. You can download the files from themeforest and replace your product.tpl (catalog\view\theme\granule\template\product) file or just open this file and around line 340 find the code that reads:

<script type="text/javascript"><!-- $('.colorbox').colorbox({ overlayClose: true, opacity: 0.5 });

and change it to:

<script type="text/javascript"><!-- $('.fancybox').colorbox({ overlayClose: true, opacity: 0.5 });
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Please I need Help, can you fix that?

I receive that’s error in “Order Information” page

First Error: Notice: Undefined variable: error_warning in /home/content/39/8899939/html/catalog/view/theme/granule/template/account/order_info.tpl on line 18

Second Error: Notice: Undefined index: selected in /home/content/39/8899939/html/catalog/view/theme/granule/template/account/order_info.tpl on line 7

Third Error: ariable: text_action in /home/content/39/8899939/html/catalog/view/theme/granule/template/account/order_info.tpl on line 102

All in the same page.

Example: http://i1199.photobucket.com/albums/aa464/Gavill3ro/error_example_theme.png

Thanks for you support

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Sorry I don’t see that before http://goinventive.co.uk/tmp/order_info2.txt thanks

tomsky

No worries mate, sorry about the problem, it’s been fixed some time ago so new downloads will not see this error.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi tomsky, I have the same problem in “Account Downloads” /home/content/39/8899939/html/catalog/view/theme/granule/template/account/download.tpl on line 28

My other question is, I wanna use the old system reviews or both, as I can do that?

Thanks

tomsky

Hi,

What’s the error? Can you post the full error message here? What version of opencart/ granule theme are you using?

You can modify the theme to use standard opencart theme, to do that you will need to modify product.tpl template file and include original code for reviews (this can be taken from default theme’s product.tpl file).

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
erwinxx Purchased

Hi Tomsky,

Nice theme. I have sent you an email, I have problems with the layout. Can you look at the mail and answer me.

Thanks

tomsky

Hi,

Received and replied.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How can I fix my header. The currency and Language are on top of each other. I know it’s not my logo because it is less than 300px Have a look: www.XQrsion.com

And, how can I translate the custom footer in different languages (About us, contact us, etc…) ...

tomsky

Hi,

Sorry about that, the issue was fixed with the newest update so if you can download the new files from themeforest and replace your granule theme’s common and module folder that should solve the problem, alternatively please cotnact me via http://themeforest.net/user/tomsky with your ftp access detaisl and I’ll sort it out for you. At the moment it’s not possible to translate custom footer information, we’re working on the update to make it possible.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I downloaded the theme yesterday so, I guess it is the newest update. Anyways, I tried what you suggested and it did not work. Can you please tell me the steps to fix this?

Maybe you could put the “how-to” on the FAQ page as I’m sure I’m not the only one with this problem so it would benefit all of us…

tomsky

Replied via e-mail

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
edge123 Purchased

Hey, i installed the theme and added 2 more language files, followed the instructions but on the frontpage i can’t choose languages, only currency. Thx

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
edge123 Purchased

After reading i discovered i have the same problem as: blackking, just above my post. I installed the layesy version of your them and followed instructions but stays the same

tomsky

Hi,

Sorry about that, can you send me a message via http://themeforest.net/user/tomsky and I’ll send you the file you’ll have to replace. Sorry about that.

Kind regards

Thomas

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
muppy Purchased

Hi,

I have installed you theme on a clean install.

After selecting your them in the admin area I can no longer login to my Admin area.

Never come across this problem before after Googling the issue I have found other people installing other themes on from themeforest have encountered this problem. They don’t post the solution though.

Have you come across this before? Do you know why this could have happened or how to fix it?

Thanks.

tomsky

Hi,

When did you download granule theme? What version of opencart you’re using? Most probable reason for your errors is that you use opencart 1.5.2 but you’ve uploaded granule theme for opencart 1.5.1 – this will not work. The version of your opencart theme must match the version of granule theme.

Kind regards

Thomas

Default-user
muppy Purchased

Hi Thomas

I emailed you and you sorted it! Champion! Thanks so much you had it sorted within 6 hours! Fantastic support! Fantastic Theme! Can’t thank you enough for your flawless theme and support!

I recommend all your themes to anyone for your great documentation, great design and fantastic support.

THANK YOU !

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

First of all great template. However i would like your help regarding one issue i got. I am using Opencart as multistore. When i set the template on the default store it works excellent when i set it for the second store it has issues. The stylesheet is not displayed properly.

I can give more details on request.

Regards George

tomsky

Hi George,

Please provide me more details (your URL , versions of opencart and granule theme, any modifications made etc.) via contact form on http://themeforest.net/user/tomsky

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
yaosh Purchased

hi,I install 1.5.2.1 version,but meet some problem,looking for your help. 1:ter’, ‘common/header’ ); $this->response->setOutput($this->render()); } } } ?> this code come on the header when I click any catalog

2:Notice: Undefined index: image in /hsphere/local/home/c316705/totemme.com/catalog/view/theme/granule/template/product/category.tpl on line 36

this code also in the catalog page under” Refine Search “

Best wishes.

tomsky

Hi,

Thanks for choosing our theme.

Please make that you upload all the files supplied with this theme (you will be asked if you want to overwrite some controller files – you need to do so in order for this theme to works correctly). Also please send me your store url to investigate the problem.

Kind regards

Thomas

Default-user
yaosh Purchased

Thank you very much,now works. Have a good day.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello,

Our slide show is not working with Granule, but it works fine with the default OpenCart theme. Any clues?

Default-user

Unfortunately, it didn’t solve the problem. Now it shows the space for two banners and breaks the layout. I let it as is in case you want to see: http://jobs.geeksgroup.com.br/tambasa/

Default-user

Tomsky, is there a version of slideshow.tpl using the default nivoSlider from OpenCart? It’s been a pain to debug. Our deadline for this project is too tight.

tomsky

Hi,

Unfortunately no, the default slideshow has been replaced by this one. However, I just checked your website and it shows only one slide image. Can you send me temporary admin access details via http://themeforest.net/user/tomsky and I’ll have a look at that for you.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Singapore

Hi Tomsky,

I see that you have great support for your themes…

Could I just check with you before I order…

1) Can I specify the number of products in the Latest / Featured section in the Home page? Seem too cramp…. (in this regard I feel Gentle is better, as its wider and the add to cart buttons are more aligned)...

2) I think can change all the fonts in the Top Menu / categories ?? Its fine for me to change via CSS or its even better if I could change those via the Admin.

3) Would there be any issues integrating with 3rd party extensions that I may buy? I believe only those that affect the front end will have some issues? Will you assist me - without much cost, just by guiding me.. if I need help in that? I’m pretty new to CSS and PHP codings, but I’ll love to learn my way through… (I believe that those affecting only the backend - should not affect the theme?)

4) Can I change the position of the Wish List, etc that row of Links to make it directly under the Logo?

5) Sorry to say this, just being candid, don’t meant to offend… But Will there be instances that you will maybe “disappear” like what Koev has done.. he seem gone suddenly.. Initially wanted to buy his theme… but… can’t now..

6) I can’t seem to see whats the big difference between Gentle And Granule… However I’ll be frank with you… I have $5 credits in TF.. if I get Gentle.. I’ll be losing that credits due to to system of topping up. But basically would like to see what are the main difference…

Forgot to add.. I actually prefer Gentle’s formatting overall.. The Featured / Latest section is wider with less products… and more aligned rounded corner Add to Cart Buttons…

Other than that…. Granule’s Top Header background colour… is a nice touch…. And the wider look overall. .as compared to Gentle (as Gentle has a border around the body)

Arrrgh!! Hard to choose….

Thank you, sorry for my many questions.. thought its better to ask as much as possible before I buy!

tomsky

Hi,

Thanks for your message. Regarding your questions:

1) Yes, (it’s an opencart feature, so you can do that with any theme)

2) This can be done via css changes

3) This party themes should work as normal with this theme, what differs is their installation process (they provide installation guide for installing en extension on default theme, if you want to use it with a custom theme, some changes are required).

4) Yes, but for that you need to edit template and css files

5) No offend taken :) Well, there are times when I’m away (holiday – actually will be out for 5 days next week) but I don’t expect to disappear completely from themeforest. I’ll set up a custom support forum where I will be providing support alongside some other people, so support service will not be affected by holidays etc.

6) Mostly, it’s design (plus with granule you get different slideshow and facebook comments). Generally, back end is pretty much the same

No worries, I can’t make the decision for you, so please just look at those two themes carefully and choose the one you like more and think is more suitable for your business and customers (because, after all, you don’t do it for yourself, but rather for your clients).

Kind regards

Thomas

Default-user

Hi Thomas!

I’m surprised you replied my questions on Sunday!

3) Quite worried.. 3rd party extensions not compatible with your theme! Hope I can get some help from you here.

6) Granule : Can I create or port over the rounded buttons from Gentle? and ensure the alignment across all products in featured / latest are as good as the homepage in Gentle?

I do feel slightly cheated that my USD 5 .. I MIGHT not get it back if I don’t use it.. :(

Thanks!

tomsky

Hi,

3) Third party extensions ARE compatible with this theme (it’s just their installation process differs slightly from using those extensions with the default theme)

6) Sure, you can make those easy changes in stylesheet file provided with this theme.

Kind regards

Thomas

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