145 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I have ordered youre great theme Grunale today, but having some problems.

At www.vitaminewebstore.nl you will see the problems. The 2 problems are:

1) Bottom: Notice: Undefined variable: customFooter in /home/vitamine/domains/vitaminewebstore.nl/public_html/catalog/view/theme/granule/template/common/footer.tpl on line 8

2) When you click a product, the productdescription jumps to the bottom, for example: http://www.vitaminewebstore.nl/mammoth-2500.html

Scroll down and at the end there is the description, how to get this up?

Many thanks,

Jeroen van Kampen Netherlands

tomsky

Hi Jeroen,

Thanks for choosing our theme!

1) Please make sure you upload all the files provided in the download archive, and if you’re asked if you want to replace some existing files, please do so.

2) In your stylesheet.css file, around line 682 please find:

#tabs { clear: both; }

and change it to:

#tabs { clear: right; }

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Doesnt work, also change the code but no luck. Stil got many problems, have uploaded several times. I am using 1.5.1.1

Still several problems in the footer, see my website. And still the productdescription is misplaced.

www.vitaminewebstore.nl

Kinds Regards.

Jeroen

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

During to many issues i have bought 2 other themes of you.

Now i have the next problem in iCart:

See: http://www.vitaminewebstore.nl/syntha-6.html

How to fix this?

Thanks

tomsky

Hi,

I’m sorry but iCart is not one of my themes.

Kind regards

Thomas

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
cyanda Purchased

Hello,

I have ordered youre theme Grunale yesterday, but having some problems.

On a clean install 1.5.3.1, there are missing tabs under regristration see new things under 1.5.3 NEW : Company ID and TAX ID fields. VAT number checking. CKeditor updated to the latest . Jquery updated to the latest. Voucher min/max limits in settings.

any idea why slideshow not playing on a clean install ?

tomsky

Hi,

Thanks for choosing our theme!

Could you please send me yoru store URL via contact form on http://themeforest.net/user/tomsky and I’ll investigate this issue.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello,

I have the same problems as Cyanda in a new installation of OC 1 .5.3.1: - Does not the slideshow home - TAX id field is not working properly - Estimate of shipping and taxes is not working properly - Leaves no edit information Company ID

Thank you, greetings.

PD. My English is very bad, excuse errors

tomsky

Hi,

I’ve replied to your issues via e-mail. If you have any more questions please just reply to this e-mail message.

Kind regards

Thomas

  • Has been a member for 1-2 years

after setup genule i wanted to show my website. And i showed “controller.php on line 71” error and i read your installation guide and seems to no problem. then i went to go admin panel for choosing genule style and i am writing my usrname and pass and i couldn’t click to login button. then i couldn’t enter admin panel. the login button can’t work. what is the problem ? is problem on javascript ? thanks..

tomsky

Hi,

Theme support is only provided to verified customers, please contact us using the account which has been used to buy this theme’s license.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

A great theme but with even better support thanks

tomsky

Thanks for your kind words!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kk70 Purchased

Hello, I purchased this module yesterday and am having issues installing it. I sent a message yesterday but was not sure if you have received it. Please let me know if you can help me fix the problem. Thank you

tomsky

Hi,

I’m not sure if I received your e-mail. Please contact me either via comments section on themeforest or cotnact form on http://themeforest.net/user/tomsky

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I haven’t been able to buy granule, Im already subscribe but is says it hasn’t confirmed the email address, which I did twice. Please help.

Also Im having concerns with the installations, I have UStore right now in my website, only have buyer a couple of modules, shipping and language. Is it gonna be easy to install?????

tomsky

Hi,

Unfortunately I’m not able to help you with licensing/ purchasing process as I have no control over it. Please contact http://support.envato.com/ for some support.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kk70 Purchased

Hello I sent a follow up to you yesterday but maybe like the previous one, you did not receive it, so I will follow up here.

I am still not able to get the base colour scheme or the background patterns to change. I have tried numerous times, saved changes before refreshing my site, etc. however these two things do not appear to be working. Thank you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
yaosh Purchased

Hi,I met a problem,the thumbnail of slideshow is unavailable,how can I fix it? You can check the screenshot http://totemme.com/img/banner.jpg Thanks a lot.

tomsky

Hi,

When did you download the granule theme from themeforest?

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kk70 Purchased

Could you please respond to my inquiry regarding not being able to get the base color scheme and background patterns to work. Thank you

tomsky

I have replied to your query via e-mail. Please make sure that you enable your module, otherwise no changes will be visible. Also please refer to documentation as it provides more information on how to set and use custom modules.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
faxe3 Purchased

Hi, Thank you for making this great theme. I just have one issue. I want to change the colour of the product name in the category grid-view without changing the colour of the links in the header (Wishlist, My account etc.). Which part of code do I have to change to do that?

Best Regards Mads

tomsky

Hi Mads,

Thanks for your kind words!

You can simply put this code in your stylesheet.css file:

div#top_container div.container_12 div#bottom.grid_8 div.links a { color: red !important; }

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
faxe3 Purchased

Hi Thomas,

Thanks for you quick answer! I certainly didn’t expect an answer as soon as today!

I think you misunderstood my question. I didn’t want to change the colour of the header links (Wishlist, My account etc.) but the color of the product name in the product-grid view.

But anyway, the piece of code you provided me helped me make this code which I needed to change the color:

div.container_12 div#content div.product-grid div div.name a { color: #red !important; }

(I’m not a programmer so I’m just learning a bit by doing – like in the above example)

But thank you very much anyway. Great theme – Great support.

Now I have an extra question. Is there a way to make the grid view the default view option instead of the list view?

Best Regards Mads

tomsky

Hi Mads,

No worriers, glad I could help :)

Yes, you can do that easily, please see FAQ section: http://themeforest.net/item/kinder-4-in-1-premium-opencart-template/faq/260931 as it will tell you exactly what you need to do.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Dose it include the PSD files ?

Is there edit for core files of opencart or changes to main system files ?’

tomsky

Hi,

Yes, .psd files are included.

It only makes one change to the core opencart files – it changes the Category controller in order to display subcategories thumbnails on the category pages.

Kind regards

Thomas

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
fergbs Purchased

Hello my Slideshow not appear, there is some configuration to do more to make it work?

tomsky

Hi,

Please make sure that you supply at least 2 slides, this is usually the problem with this slideshow.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

@tomsky

Hi friend.. I’ve purchsed this theme and plz check my store. www.justtrap.com

shopping cart is not getting displayed. when we refresh the window it appears for some seconds only. Plz check it and reply asap.

regards jitendra Khatwani

tomsky

Hi,

Looks like it’s working fine now!

Kind regards

Thomas

tomsky

Hi,

Looks like it’s working fine now!

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

@tomsky

Hi friend.. I’ve purchsed this theme and plz check my store. www.justtrap.com shopping cart is not getting displayed. when we refresh the window it appears for some seconds only. Plz check it and reply asap.

regards jitendra Khatwani

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Very nice theme. The only thing missing from it is a Cloud Zoom for product images. It would be “perfect” then. :)

tomsky

Hi,

Thanks for your suggestion. The CloudZoom script will be included in our next theme, but we will also consider adding it to existing themes if there’s demand for it.

Kind regards

Thomas

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Can the menu have multiple columms in your theme? Regarding the reviews, the demo has facebook comment integrated. It is possible NOT to use the facebook comment and use the opencart review system?

If I need a custom change in product page, regarding additional images could you make it?

“Content” background color is white or similar. Its possible to change it with out affecting the look of the design?

I’m considering to buy the theme.

tomsky

Hi,

It’s possible to change the code so that standard comments are used in place of facebook comments.

We are not able to offer free customisation service to any of our themes, sorry about that.

You can change the background colour via css, if your new background colour is still bright then there shouldn’t be many changes to the look of the design.

Kind regards

Thomas

Default-user

Hi, You forgot to anwser the menu question. :) Does it support multiple columms? Like the default opencart one?

You say, the code can be changed to use standard comments. For sure I will not know this code. Do you provide it? Free?

Regarding the background, I actually hade a darker color in mind, not black or eveything, this not so “white”

Thanks

tomsky

Hi,

Sorry, yes you can have multiple columns, apart from the home page where only one column should be displayed.

There is no code to write really, all you need to do is to replace custom granule code with the default code for opencart comments. I can guide you where to find it and what to change.

It’s doable, but will require more changes are you’ll also have to change the colour of your links and text elements so that they’re easily visible on a dark background.

Kind regards

Thomas

Default-user

Hi again :)

Thanks for the reply.

One last question remaining. When I say, columms, I actually mean in the menu. The dropdown menu on the top, can that have multiple columms? Like the opencart demo store under “MP3 Players” has many subcategories in four columms.

Is this also possible with your theme?

tomsky

Hi,

Yes this is possible and supported by default, so you don’t really need to change anything apart from adding your categories and subcategories which will be automatically displayed in the main navigation menu.

Kind regards

Thomas

Default-user

Thanks a lot. I’ll be buying it soon for sure.

tomsky

Thanks mate, any further questions please just ask.

Default-user

I see you lanched a new responsive design today.

Still prefer this one though :)

Would be great if you udated it to be responsive also.

tomsky

Hi,

Ultimately we’d like all our themes to be responsive and we’re going to work on that, with the granule theme it shouldn’t be difficult since it’s already based on the grid960 framework.

Kind regards

Thomas

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