59 comments found

Hi,

I recently purchased GRATA, but I’m having trouble getting it to work with visual composer. Once the demo content for GRATA is loaded I’m not able to edit the same “demo content” using visual composer. The demo content does appear using visual composer but it’s not editable, and only shows the content as “shortcodes”. I’d really like to edit the demo content without starting from scratch.

I also activated a dedicated visual composer license thinking that may be the problem, but it still shows ‘un-editable’ content using shortcodes within visual composer.

Thanks for your help!

UpSolution

Hello!

Unfortunately our content is made with shortcodes that is not supported by Visual Composer (we never said they are). But we tried to make them simple and also you can use ShortCode Generator (see icons in last row of editor: http://i.imgur.com/DZXk6qQ.png ) – with it’s help you can insert and understand our shortcodes pretty fast.

Hope my answer helps. If you have any further questions, please register at our support forum: http://us-themes.com/support/ – our dedicated staff will help.

Thanks!

haboub Purchased

How to save my current content as demo & export my modifications

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

beautiful theme with an wonderful (working) menu on my android-cell :-). Here my questions:

1.) is der a “page-builder” included? 2.) is it possible to create a testimonial -slider? 3.) client-slider is working on my android-cell, but no arrows visible for left-right – any idea why? 4.) is the revolution slider programmable not to use the whole sreen on mobile-phones? the photos get cut 5.) is the integration of chat-plugin, oder css3-animation-plugin a problem?

thanx for your answers René

UpSolution

Hello!

1) No page builder, but a convenient shortcode generator included.

2) No, at the moment it’s not possible.

3) It’s possible to enable arrows via options.

4) Yes, Revolution Slider is very flexible plugin.

5) We didn’t test with these plugins.

Hope my ansers help you. Cheers!

Default-user

yes, thank you

MQW Purchased

Hi, I am very interested in purchasing this theme but I first have a question:

Would it be possible to add a short text field to the main slider?

Also, is the colour of the ‘buy’ button in the sticky menu easily editable?

Thanks in advance.

UpSolution

Hello!

Main slider is the Revolution Slider plugin, which is very flexible, you can add any type of content into your slides.

You can change color style for main menu (and menu button too) at Theme Options.

leveven Purchased

Hi, just bought this theme and it looks great thank you.

My problem is that i dont want any of the demos activated. I want the main version that is in the live preview activated, how can i set this up?

Thank you

UpSolution

Hello!

Write us a message via this form: http://themeforest.net/user/UpSolution#contact and we will send you XML file for import GRATA landing conent.

Hi Pre-purchase question. I have viewed the Agency demos on my PC and i-pad (looks great on both and is exactly what i need) but it seems to have a few layout problems on my phones – tested on both Samsung Galaxy GT-I8160 running Android 2.3.6 and Samsung Galaxy GT-S5830i running Android 2.3.6 – i can probably work around the layout issues (mostly relate to the slider by the looks of it) but the menus don’t work properly on either phone – is this something that is being looked at and a fix on the way? I really want to purchase the theme as it ticks all the boxes i need but if i can’t get the menu working on my phone it’s a non-starter.

thanks, Tom

UpSolution

Hello!

Unfortunately we can’t support older versions of old Android browsers. I.e. we support latest version of default Android browser. You can use Chrome for Android as workaround – our themes looks fine in it.

Hope my answer helps. Please let us know if you have any other questions.

Thanks!

kiwii Purchased

Hello, is there any issue reported with WPML plugin? Once I activate the plugin and I follow the configuration steps, all pages disappear, its like there is no language set up.

UpSolution

Hello!

As I know no one else reported with WPML plugin for Grata.

Please register at our support forum: http://us-themes.com/support/forum/grata/ and create topic with describing of your issue. A member of our staff will help you.

Thanks!

I love this theme and I would like to buy it to use as a personal portfolio. Specifically I would like to start using the demo “Startup” but in this portfolio does not have the filter categories, like “web, graphic design, etc..”.

What I would like to know is whether this is a simple configuration and can make visible filters, like in others demos

UpSolution

Hello!

Of course you can adjust and configure every element on your site like in all other demos. You can mixed all available settings, because Grata is very flexible.

Cheers!

Hi Do you provide demo contents with this theme?

UpSolution

Hello!

Of course, Grata contains very convenient Demo Import, and you can easily setup one of our 5 demos. Just take a look at this process: http://www.youtube.com/watch?v=WDH5QOMh9go

Hi this is a great theme, I’m just having a few problems. How do you add page sections to the menu? When i go to the menu section I can only add pages and links. I’d like to create more page sections and add them to the menu to incorporate the one-page feature. Thanks.

UpSolution

Hello!

You can enable Page Sections list for menus at Screen Options: http://prntscr.com/454iic Cheers!

PRE-SALE questions 1) Can you create more than one one-pager pages. Can I create 2 menus that scroll through 2 different pages?

2) Can you use the scrolling (one-page) menu as a sub nav instead of main navigation for a page?

UpSolution

Hello!

1) Unfortunately at the moment it’s possible to have only one main menu.

2) It’s possible to set sub items in the dropdown of main menu for OnePage scrolling.

Considering purchasing this theme, but I have a question first. I was wondering what ticketing system the event theme is compatible with and/or is there one that you would recommend?

Thanks for your time.

UpSolution

Hello!

Unfortunately we didn’t work with any of such type of plugins.

nosham Purchased

I need to have slugs clean of your ”/us_main_page_section/” , especially because in SEO will create problems. Is there any fix for it ? I can’t find a way to remove it.

thank you very much in advance for your help

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

seaus Purchased

While my pages do no disappear the WPML language switcher fails to work. Yes, I opened the case

UpSolution

Hello!

I see that you are using our support forum! Thanks!

I noticed the scroll is a little bit jumpy. Is there anything I can do to prevent that or what causes that?

Gorgeous theme!!!

UpSolution

Hello!

Thank you for feedback! I am not sure what may be causing this, because we haven’t noticed yet, but it may be lots of animations in the page. We have plans to improve JS part of the theme in future, most probably it will help.

Thanks!

nosham Purchased

Unfortunately those slugs like ”/us_main_page_section/” are creating issues with social shares , because they will not index the home , but the page with slug !! In fact, if you install a plugin like social bar or others for allowing users to share your homepage, those plugins will not work with this theme ! Please provide a solution ! thank you very much !!

UpSolution

Hello!

Thank you for your feedback! Please provide link to plugin you want to use and we will try to provide fix that will make our theme and this plugin work together.

Thanks!

nosham
nosham Purchased

plugins names are all those plugins that allow you to share the homepage on social networks and have a display count… like social bars plugins , easy social share buttons , and almost any social plugin… i’ve tried 10 different… unfortunately i found no way to display the share count for the homepage. The site should be always on the homepage, but in the end it points social links depending in which page you are browsing ”/us_main_page_section/” , but it should always point to mainpage…

UpSolution

Hello!

Will check couple of those. We will let you know of any progress.

Thanks!

goleng Purchased

I just bought this theme. However, I couldn’t install it because of some errors. Here is the error message: “The uploaded file exceeds the upload_max_filesize directive in php.ini” I will be glad if you could help me navigate this problem..

Thanks.

UpSolution

Hello!

You can upload theme using FTP if you cannot upload theme file. Here’s quote from our docs regarding it:

  • Connect to your hosting via an FTP software
  • Unzip the Grata.zip file on your computer
  • Upload the extracted GRATA theme folder into wp-content > themes in your wordpress installation

Check the rest of our documentation for more info here: http://us-themes.com/docs/wp/Grata/ . Also please let us know if you have any other questions.

Thanks!

Hi,

is it possible to use the shop solution also in Mobile App version? Thx!

UpSolution

Hello!

Of course, it’s possible. E-commerce pages created via WooCommerce free plugin: http://www.woothemes.com/woocommerce/ And our theme fully supports it.

IMPREZA -luchshiay(best at all here) theme tut!!! YOU GENIY!!!! ORANGE – POMENIAY i shrift Thank you!!!

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