50 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi,

I recently purchased GRATA, but I’m having trouble getting it to work with visual composer. Once the demo content for GRATA is loaded I’m not able to edit the same “demo content” using visual composer. The demo content does appear using visual composer but it’s not editable, and only shows the content as “shortcodes”. I’d really like to edit the demo content without starting from scratch.

I also activated a dedicated visual composer license thinking that may be the problem, but it still shows ‘un-editable’ content using shortcodes within visual composer.

Thanks for your help!

UpSolution

Hello!

Unfortunately our content is made with shortcodes that is not supported by Visual Composer (we never said they are). But we tried to make them simple and also you can use ShortCode Generator (see icons in last row of editor: http://i.imgur.com/DZXk6qQ.png ) – with it’s help you can insert and understand our shortcodes pretty fast.

Hope my answer helps. If you have any further questions, please register at our support forum: http://us-themes.com/support/ – our dedicated staff will help.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
haboub Purchased

How to save my current content as demo & export my modifications

UpSolution

Hello!

This question requires special knowledge possessed by our support team. For your convinience I created special topic at our support forum.

Please sign up for our forum to:

  • follow the topic to recieve notifications about the answers;
  • to provide additional information, if it will be requested there;
  • continue discussion, if you have additional questions related to the topic

Please note: in future it is better to create forum topics right away, because forum support is better and faster!

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

beautiful theme with an wonderful (working) menu on my android-cell :-). Here my questions:

1.) is der a “page-builder” included? 2.) is it possible to create a testimonial -slider? 3.) client-slider is working on my android-cell, but no arrows visible for left-right – any idea why? 4.) is the revolution slider programmable not to use the whole sreen on mobile-phones? the photos get cut 5.) is the integration of chat-plugin, oder css3-animation-plugin a problem?

thanx for your answers René

UpSolution

Hello!

1) No page builder, but a convenient shortcode generator included.

2) No, at the moment it’s not possible.

3) It’s possible to enable arrows via options.

4) Yes, Revolution Slider is very flexible plugin.

5) We didn’t test with these plugins.

Hope my ansers help you. Cheers!

Default-user

yes, thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am very interested in purchasing this theme but I first have a question:

Would it be possible to add a short text field to the main slider?

Also, is the colour of the ‘buy’ button in the sticky menu easily editable?

Thanks in advance.

UpSolution

Hello!

Main slider is the Revolution Slider plugin, which is very flexible, you can add any type of content into your slides.

You can change color style for main menu (and menu button too) at Theme Options.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
leveven Purchased

Hi, just bought this theme and it looks great thank you.

My problem is that i dont want any of the demos activated. I want the main version that is in the live preview activated, how can i set this up?

Thank you

UpSolution

Hello!

Write us a message via this form: http://themeforest.net/user/UpSolution#contact and we will send you XML file for import GRATA landing conent.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Pre-purchase question. I have viewed the Agency demos on my PC and i-pad (looks great on both and is exactly what i need) but it seems to have a few layout problems on my phones – tested on both Samsung Galaxy GT-I8160 running Android 2.3.6 and Samsung Galaxy GT-S5830i running Android 2.3.6 – i can probably work around the layout issues (mostly relate to the slider by the looks of it) but the menus don’t work properly on either phone – is this something that is being looked at and a fix on the way? I really want to purchase the theme as it ticks all the boxes i need but if i can’t get the menu working on my phone it’s a non-starter.

thanks, Tom

UpSolution

Hello!

Unfortunately we can’t support older versions of old Android browsers. I.e. we support latest version of default Android browser. You can use Chrome for Android as workaround – our themes looks fine in it.

Hope my answer helps. Please let us know if you have any other questions.

Thanks!

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased

Hello, is there any issue reported with WPML plugin? Once I activate the plugin and I follow the configuration steps, all pages disappear, its like there is no language set up.

UpSolution

Hello!

As I know no one else reported with WPML plugin for Grata.

Please register at our support forum: http://us-themes.com/support/forum/grata/ and create topic with describing of your issue. A member of our staff will help you.

Thanks!

  • Bought between 10 and 49 items
  • Dominican Republic
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars

I love this theme and I would like to buy it to use as a personal portfolio. Specifically I would like to start using the demo “Startup” but in this portfolio does not have the filter categories, like “web, graphic design, etc..”.

What I would like to know is whether this is a simple configuration and can make visible filters, like in others demos

UpSolution

Hello!

Of course you can adjust and configure every element on your site like in all other demos. You can mixed all available settings, because Grata is very flexible.

Cheers!

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Do you provide demo contents with this theme?

UpSolution

Hello!

Of course, Grata contains very convenient Demo Import, and you can easily setup one of our 5 demos. Just take a look at this process: http://www.youtube.com/watch?v=WDH5QOMh9go

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi this is a great theme, I’m just having a few problems. How do you add page sections to the menu? When i go to the menu section I can only add pages and links. I’d like to create more page sections and add them to the menu to incorporate the one-page feature. Thanks.

UpSolution

Hello!

You can enable Page Sections list for menus at Screen Options: http://prntscr.com/454iic Cheers!

by
by
by
by
by
by