217 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am having all sorts of bugs with the page builder on a clean install of wordpress 3.6 and the latest version of gravity. The one major error that keeps popping up when those problems happens is the following:

Uncaught TypeError: Cannot call method '_hideButtons' of undefined wp-tinymce.php?c=1&ver=358-24485:26
tinymce.create._showButtons wp-tinymce.php?c=1&ver=358-24485:26
(anonymous function) wp-tinymce.php?c=1&ver=358-24485:26
tinymce.create.dispatch wp-tinymce.php?c=1&ver=358-24485:2
c wp-tinymce.php?c=1&ver=358-24485:2
j wp-tinymce.php?c=1&ver=358-24485:2
y wp-tinymce.php?c=1&ver=358-24485:2
 

A lot of very strange things have been happening due to whatever js file is causing this error. Please tell me how to fix it so that I can get the page builder to work properly!

There is another error too, but I don’t think it is causing the issues with the pagebuilder :

GET http://www.mywebsite/wp-admin/jquery-1.10.2.min.map 404 (Not Found)  
themeton

I’ve searched “_hideButtons” in the theme code and don’t find anything. Guess it is comes from another things. Is there have another plugins?

Thanks

themeton

Probably you should send me your site address with login details via mail. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Since the update my partner images are not showing in my carousel on my home page. It broke when I updated to 2.0 and Wordpress to 3.6. Is there something I need to do with permissions or some other way to get the images to show up again? Thank you in advance for your help!

themeton

Are your uploaded images small than show size? Latest update has improvements of crop function but it returns empty when try to crop images those smaller than given dimensions. I’ll update it right now. If you think it isn’t a cause please let me know.

Thanks

Default-user

I dont really know what you mean. My images are exactly the same size as the ones you have used on your demo. 185px by 63px. I have tried replacing them but cannot get the images to show on my site. Please let me know what else I can try. Thank you!

Default-user

I had to temporarily removed the partners carosel from my home page until we can figure this out, so incase you were visiting informedimage.com it wont be on there.

My page config says 150px for the image height on the carousel element, displaying 10. I only have 5, and I tried changing it to that but it didn’t help. Please let me know what else to do. Thank you!!

themeton

I checked your site and everything is fine now. Thank you for updated the theme there. Thanks :)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
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see below…

Default-user

Hi,

After updating to version 2, I have several problems I need help on.

1. Featured image is not showing in portfolio items now. Portfolio featured image option is set to yes in theme options panel. http://bit.ly/1dyzg23

2. Portfolio items URL seem to have changed. Its gone from /portfolio/rest-of-url to /portfolio-items/rest-of-url – How can I change this back?

3. How do I remove extra space below the footer – I sent you an email about this, please see the screenshot I sent you.

Thanks

Default-user

I’ve fixed number one. It seems that if a featured image is not atleast 1170px wide, it simply doesn’t display the image!

Default-user

Why is it setup that you have to specify an image height? Im having real problems with this. I’ve uploaded an image which is 1500×1155. I type 1155 into the box, but it cuts half of my image off. Really do not understand this :/

Heres how it looks by typing the correct dimensions in the box: http://postimg.org/image/macnnb8bb/

Why does it not just take whatever image you upload, and fit it into the space thats available?!? Can this be done??

Default-user

Don’t worry about the portfolio problem. I have found a way around it and made a slight adjustment. that justs leaves the footer issue.

themeton

So hope your issues are solved now. Do you have another issues and improve ideas for the theme?
Any idea is acceptable

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Exclusive Author

Hey,

I am trying to make a bit of code I’ve written into a link, but Im having problems because I don’t really understand it.

Id like to make the following into a link, using a custom field I’ve added to portfolio.php

Heres the code from single-portfolio.php <?php echo tt_get_field(“service_used”); ?>

and I have two custom fields set out in portfolio.php, one called ‘service_used’ to display the word ‘Web Design’, for example. I have a second field called ‘service_used_permalink’ – this is the link I need applied to the above service_used code.

Could you please tell me how I do that? Thanks a lot.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Feature Image not showing up in Portfolio page.

I guess I just did not notice this was a problem until now. Since I updated to the current version of Wordpress and updated my Theme the Featured Image does not appear at the top where it had before.

Please help, Thanks

themeton

Image crop function has little issue when try to crop smaller images than given dimensions. So recently I’ve updated the theme. Please update it there.

Thanks :)

Default-user

I updated the Theme and it worked great, thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m unable to register for support – your support site says my purchase code is invalid…

9fd8796b-733a-4805-a746-8a1831815620

themeton

Please get the code there again. Looks this code is wrong. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Whenever I press “Save all changes” in “theme settings” I just see an empty white page with a number one (1) displayed on it. My changes ARE being saved though, so I just have to press “back” and “refresh” each time.

Any ideas how to fix this?

themeton

I think there have some conflicts of javascript. Please check javascript issues by chrome inspector or firebug. If you can’t send me your login details via mail.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I have an issue with breadcrumbs in portfolio item pages… I’ve created a few portfolio pages now and they’re working pretty well. Breadcrumbs are displayed correctly on the portfolio thumbnails page but when I open any of the portfolio detail pages, breadcrumbs are incorrectly showing as ”/home/portfolio/XXXXX”. I can only change the XXXXX part in “edit permalink” but I’d really like to fix the /home/portfolio part of the breadcrumb trail to show the correct path. There’s no such page as /home/portfolio so it currently results in 404 if a user clicks it.

Any ideas?

themeton

Yesterday I’ve updated the theme. There have some improvements of breadcrumb. Now it shows Taxomony (portfolio category) instead of portfolio text (post type name).

I researched few breadcrumb plugin and found that solution. Hope you like this changes, please update the theme

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I can add to my earlier comment that this issue with the “1” page appears to be related to a different issue I’m seeing with the webfonts. It seems that the webfont name is not quoted when the font-family is specified. This may be a problem if the font-name contains spaces. Disconcertingly, I’ve also found that the webfont selection magically re-sets to “open sans”. This has happened 4 or five times over the last couple of days! Once the font has re-set like this I find that the “save all changes” also works properly again. If I persist in selecting an alternative font, it will revert to showing a “1” page as described in my previous comment. All very weird stuff!!!

themeton

I’ve updated the theme recently. Hope this solves your breadcrumb issue. Please update the theme and check admin panel issue there again. If it still doesn’t work please send me your site address with login details via mail.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I updated my Wordpress to the most current version this morning (3.6.1) and the Page Builder functionality is not working properly. The screen grays out like it would but the menu editing box never appears. This happened in the previous update that I did for Wordpress as well. Is there a simple CSS code correction that I can edit that will bring the menu box in view?

Thanks

themeton

Please update the theme if it is possible.

OR here is a css glitches which provides to fix grayed issue there
/* WP 3.6 compatibility */
.version-3-6 .ui-dialog .ui-dialog-titlebar{padding:0 !important}
.version-3-6 .ui-dialog{padding:0 !important;z-index:300003}
.version-3-6 .colorpicker{z-index:300005}
.version-3-6 .tt-head-element{margin-right:20px}
.version-3-6 .tt-title-container{padding-right:15px}
.version-3-6 #cb_container_dialog{padding:0}
.version-3-6 .ui-widget-header{height:auto;}
.version-3-6 .ui-dialog-titlebar button{display:none}
.version-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info{width:60px}
.version-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info span{height:50px}
.version-3-6 .media-modal{z-index:310000}

Add this style into the style.css file which exists “framework/post-type”

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
abcsrl Purchased

Hello Themeton. i have 2 issue on gravity theme www.sviluppopmi.com/wpmi

1) in home, i have carousel with post. Im not able to change the language date in carousel (in all other part i have used codestyle localization and all is translated in italian) I have checked in carousel/init.php and line should be this: ’ . date(‘j F, Y’, strtotime($post->post_date)) . ‘ but i cant figure out how/what change it to have at least the mont translated in italian.

2) same carousel with post. im not able to understand how to use excerpt. i understand i can give some excerpt (in the option) but it is the same for all. i’d like to have instead a “more button” to choose where interrupt text. i have tried using summary in post or <more> but with no result

pls let me know, thank you PS i have sent mail to you with access if needed

themeton

1. Please replace the date function with .

2. It shows post words by your number. Also you can hide at all ( with 0 value ) if you want. Isn’t it work with your number value?

Thanks

abcsrl
abcsrl Purchased

1) i dont understand where to change the date function? which page and row? i need to add this <?php echo date_i18n( $dateformatstring, $unixtimestamp, $gmt ) ?> but i dont know where

2) ok if i i have 0 value to hide it all, but i need to have different value in different posts to avoid truncate text. sometimes i need to hide it all sometimes i need to have an excerpt of 20 sometimes 10….

themeton

1. “framework\pagebuilder\items\carousel\init.php” prints carousel front view. Change it on the 324.

2. So is it possible if you put 0 value there and it shows by their own splits (read more) ?

Thanks

themeton

Please update the file on your server. It also has date_i18n changes.

Thanks

abcsrl
abcsrl Purchased

perfect) thank you themeton

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Exclusive Author

Hi,

I have two problems currently:

1. Page builder popup is greyed out. I can only edit the options by using the keyboard tab key to navigate between inputs.

2. The biggest problem is portfolio pagination is not working. As soon as I click on page 2, it takes me to a 404 error? Here is a link to the portfolio: http://bit.ly/14Xhj54

I have emailed you separately a username and password to login to the site and take a look if you wish. If you can get back to me ASAP about the pagination, id appreciate it as I don’t want to leave pagination errors there too long on the live site.

Thank you!

Default-user

I have also just noticed another problem with the Page Builder on my site. If you try and move page builder elements, the page completely screws itself up. Don’t know how to describe it, but try it yourself.

Also regarding the pagination issue on my portfolio page, I’ve just noticed that pagination on the home page has an issue too. Instead of loading page two, it just refreshes the home page.

Default-user

I use Chrome 99% of the time so I haven’t noticed this until I checked my portfolio in Firefox today, but for some reason, the two-column portfolio items aren’t coming out in two columns, they’re displaying as one long column down the page. Three column and four column work perfectly. You can see a screenshot here: http://bit.ly/14YnZjj

themeton

I’ve fixed pagination issue on my latest version (2.0.1) and checked it here and works fine.
Note: I can’t login to your site with login that I have. Looks you’ve changed login details there. Can you send it again?

FF: I see this issue on my demo site too. I know checked it on consecutive browsers. Suspect firefox new version included something strange than previous versions. Because my another themes drops them down. So inspected and found the solution barely :p Please use following style on Custom CSS field
.tt_portfolio .row { width: 100% }

Thanks

themeton
Sir, above style needs more specify
@-moz-document url-prefix() { 
    .tt_portfolio .row { width: 100% }
}

Thanks

Default-user

Hi there, I have just updated to your most recent version (2.0.2), which has fixed a lot of the problems I had, however pagination is still an issue.

If I use the main gravity theme, pagination is fixed on the portfolio page, however its not fixed on the home page. It just refreshes the page. If I switch to my gravity child theme, pagination on the portfolio page breaks again. Are you able to tell me what you did to fix pagination so that I can make that change in the child theme? Also, how to fix pagination on the home page.

The second issue that has popped up since updating is the portfolio animation doesn’t seem to be working now. when you loaded the page originally, the portfolio items would spread out from top left to fill the page. It now does not do that with the update.

Many thanks again. You’re ongoing support has been exemplary. If only all theme authors were like this!!!

Default-user

Any ideas?

Default-user

I have also just found a problem with one of the social widgets. The Google+ one goes to a page not found. Looking at the URL, its missing the : after the https – so Im guessing this might be an error in the code somewhere? Im using the correct username, so that shouldn’t be the problem.

themeton

Portfolio: I just changed portfolio page slug. Reason is conflicting page slug and portfolio page slug. I’ve rewritten portfolio slug there but why it still conflicting there. So please check your site now.
- Suggestion, seems you’ve included there 2 portfolio items (query elements). And second page doesn’t show logo items. Because query can’t separate pagination number is only for first portfolio or second….

g+ issue fixed on your site. It needs to have https instead of http there.

Thanks

Default-user

Hi BJ,

Thanks for fixing my portfolio and my G+ link. Pagination works on the Portfolio page now that you’ve fixed it. Regarding the home page, pagination still doesn’t seem to work on there. It reloads the page and has /page2/ in the URL bar, however the portfolio items shown are still the same as on page one.

Any ideas what could be causing that? Many thanks for your brilliant support.

themeton

Please check your site now ;) I realised wp pagination works on front pages little different. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

I’m seeing similar problems to “swiftmed” (previous commenter) after updating to WP 3.6.1 …

I’m currently not able to use your funky page builder tool so I cannot create new pages or edit existing ones. When a tool is selected (eg the “accordion”) the page is just grayed out (50% translucent grey). There’s no functionality at this point so I’m stuck with pages that I can’t edit.

Yes, I have already tried disabling all other plugins (except those explicitly required by this theme) and that does not help.

Any ideas?

Default-user

PS I have downloaded and re-installed (via FTP) the theme this morning and that has not helped.

Default-user

PPS the “Themeton Shorcode Generator” button in MCE editor is also broken in the same way (gray translucent overlay prevents further interaction).

Default-user

PPPS I tried applying the CSS (WP 3.6 Compatibility) fix suggested to “lmacdonald” 3 days ago but that does not help me either.

themeton
All compatibility fixes exists in “framework/post-type/style.css” file. This file must contains following style at bottom
/* WP 3.6 compatibility */
.version-3-6 .ui-dialog .ui-dialog-titlebar{padding:0 !important}
.version-3-6 .ui-dialog{padding:0 !important;z-index:300003}
.version-3-6 .colorpicker{z-index:300005}
.version-3-6 .tt-head-element{margin-right:20px}
.version-3-6 .tt-title-container{padding-right:15px}
.version-3-6 #cb_container_dialog{padding:0}
.version-3-6 .ui-widget-header{height:auto;}
.version-3-6 .ui-dialog-titlebar button{display:none}
.version-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info{width:60px}
.version-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info span{height:50px}
.version-3-6 .media-modal{z-index:310000}
Have you cleared cache of your browser? Probably it is caching and styled old behavior

Please send me your login details via mail, I wanna take a look that strange situation

Thanks

themeton

Hello,

I was adding my styles bound with .version-3-6 class. But is was a version number. And when you updated it to 3.6.1 then css selector name changed .version-3-6-1 and makes that problem

So now i’ve changed it to .branch-3-6 and that means this style works all 3.6.x versions.

/* WP 3.6 compatibility */
.branch-3-6 .ui-dialog .ui-dialog-titlebar{padding:0 !important}
.branch-3-6 .ui-dialog{padding:0 !important;z-index:300003}
.branch-3-6 .colorpicker{z-index:300005}
.branch-3-6 .tt-head-element{margin-right:20px}
.branch-3-6 .tt-title-container{padding-right:15px}
.branch-3-6 #cb_container_dialog{padding:0}
.branch-3-6 .ui-widget-header{height:auto;}
.branch-3-6 .ui-dialog-titlebar button{display:none}
.branch-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info{width:60px}
.branch-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info span{height:50px}
.branch-3-6 .media-modal{z-index:310000}

Thanks

Default-user

Thanks themeton,

The change you’ve suggested in “framework/post-type/style.css” from ”.version-3-6” to ”.branch-3-6” has fixed this issue for me.

Woohoo!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 50 and 99 users
+1 more

Hello guys,

I was adding my styles bound with ”.version-3-6” class. But is was a version number. And when you updated it to 3.6.1 then css selector name changed .version-3-6-1 and makes that problem

So now i’ve changed it to .branch-3-6 and that means this style works all 3.6.x versions.

If you have a similar problem, please update the theme (fixed it on downloads) or add following style in bottom of “framework/post-type/style.css” file
/* WP 3.6 compatibility */
.branch-3-6 .ui-dialog .ui-dialog-titlebar{padding:0 !important}
.branch-3-6 .ui-dialog{padding:0 !important;z-index:300003}
.branch-3-6 .colorpicker{z-index:300005}
.branch-3-6 .tt-head-element{margin-right:20px}
.branch-3-6 .tt-title-container{padding-right:15px}
.branch-3-6 #cb_container_dialog{padding:0}
.branch-3-6 .ui-widget-header{height:auto;}
.branch-3-6 .ui-dialog-titlebar button{display:none}
.branch-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info{width:60px}
.branch-3-6 .ui-dialog-titlebar .ui-dialog-titlebar-info span{height:50px}
.branch-3-6 .media-modal{z-index:310000}

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

A new problem has become apparent with the “Page Builder” feature of your template. I am currently unable to MOVE (re-arrange layout) of page layout items.

Any attempt to move a previously placed page element produces a stream of boxes with light-gray dashed borders. I imagine that this is another compatibility issue with WP 3.6.1 because I’m pretty sure it was working ok before I updated it a few days ago.

FYI, I have tested with different browsers from both MAC and PC with the same result in every case so you should have no difficulty reproducing the problem.

themeton

Have you updated the theme there to latest version?
Please update it or add this file into your theme. (archive has folder structure)

Thanks for noticing it :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
abcsrl Purchased
Hello themeton i updated to 2.2 version of template. All works fine but the image height of carousel…(posts) Even if the height in the page builder is 100, i have different different size as you can see on home page http://www.sviluppopmi.com/wpmi/

pls let me knwo thank you

themeton

Please just upload there little bit bigger images.
They should be bigger than 277×109px but your images are 133×100 and 126×100px. Image cropping function returns original image if you try to crop them bigger than their size. Please upload there enough size images ex 500×300 or 800×600 and they’ll crop by proper size.

Thanks a lot

abcsrl
abcsrl Purchased

Hello themeton my images are not that size… i have all images that are more than 500×300. i have checked them also on media library.

themeton

Have you checked Full size when you click on Insert button?
May be you’ve selected medium/small/thumb size when you adding them

Thanks

abcsrl
abcsrl Purchased

yes they full size. for example news image is 781 × 615… i can give you access if needed even if you should already have it)

abcsrl
abcsrl Purchased

have you checked it Themeton?

themeton

Really strange and don’t know the reason, But found the solution. Check your site now. It doesn’t work temporary image and I give there crop option and saves images on your library.

Thanks

abcsrl
abcsrl Purchased

now it works, but i dont have understood what you have changed….you can explain me better what you have done?

themeton

Okay, I try to explain it in my own words. Theme uses AQ Resizer function which allows us to crop/resize images for your given dimensions. And this function has an option to crop images (create images in your library) OR just show images cropped (temporarily on your, Means caching it on your hosting memory).

All other sites fine with without cropping but yours doesn’t and I don’t know what is a difference and reason. So it is fine for you either allowed crop or not there

Thanks :)

abcsrl
abcsrl Purchased

ok a little bit more clear…but i still dont understand if and what/where file or options you have changed to make it work)

themeton

Only this argument http://d.pr/i/DKhK in “post_image_show” function. It is a capture of “framework/inc_content.php” file.

“aq_resize” function exists in framework/aq_resizer.php file.

Thanks

abcsrl
abcsrl Purchased

Perfect, thank you Themeton

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

Hello,

My “team” images are very blurry. Is there a way to edit/fix this? I tried regenerate thumbnails and it didnt’t work.

Thank you.

themeton

Featured image gets full (original uploaded image) size image there. If you’ve uploaded enough image those are enough size, there don’t have any problems. So please send me your site address and I wanna inspect it

Thanks a lot

Default-user
http://www.hebardinc.com/about-us/

Check the bottom of the page. Thank you.

Default-user

Any luck?

themeton

Seems your uploaded images are smaller than show area. http://d.pr/i/lGCs If you think your images bigger enough to show these place, we need to identify why images show smaller.

First make sure your image sizes and if they are bigger, you should contact and send me your login details via mail

Thanks a lot

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there an easy way to make the navigation one color and the header a different color?

themeton

Those are designed in single container. We have no chance without break that

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

First thing is first, I’ve been playing with the theme for the last few days and I love it! Only issue is that the WP update to 3.7 has created bugs all through the admin area. Please release an update! Thanks guys.

themeton

Thank you for the notice,
I’ve updated the theme recently and now it is on review queue. I don’t know how reviewer approve the items in the weekend. So you should update the theme when it is approved or you should use this forum tip.

Thanks a lot

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