Discussion on Gravity - Multi-Purpose Creative WordPress Theme

59 comments found

1Elom Purchased

Sorry it’s me again. Another question: is it possible in the section “Our team” to reduce the standard height and width of the placeholder for the pictures? Many thanks.

Regards

DFDevelopment

Thanks for email. We will answer you asap.

Default-user
1Elom Purchased

Hello,

i am still waiting for your mail! Why is it taking so long? Thank You.

Regards,
Elom

DFDevelopment

Hello,

Just emailed you back on your letter. Excuse us for keeping you waiting.

DFD support team

Hello,

I want to open the live demo to review this theme, but it’s not working.

Thanks

DFDevelopment

Hi,

Just checked – demo works ok. If there is still the problem follow the link http://themes.dfd.name/gravity/

Regards, DFD support team

Default-user

thanks, i think it was add-block the case of this problem

DFDevelopment

You’re welcome!

1Elom Purchased

Hello DFD,

i still have a problem with the banner module or presentation image module when inserting an url to the image; it doesn’t work even if i am entering a title. i already mentioned it to your support per mail.

Example: i choose a presentation image module, i set the image and no title; then at the bottom i set a presentation image url and saved them all. When i am going to the front end, there is no link.. There is impossible to click on the image. But if i set a title.. at the front end, there is a link on the image but that’s the link of the current page with ”#” at the end; for example: www.mysite.com/page/#

Please how to fix it? Thank you.

Regards, Elom

DFDevelopment

Hi,

There is the link only on the content. If you insert the content then the link will appear. There is no link on the title or image, but if you want to add this – email us your wp access info and we will add this for you.

DFD support team

Demo link doesn’t work! :confused:

DFDevelopment

Thanks for info. That’s a server problem and we are working on it at the moment.
Best regards,
DFD support team.

Default-user
I love your dsgn BUT this item (Gravity is from far my favorite!!) seems to have a lot of issues:
DFDevelopment

Hello,

Thank you for those remarks. We are working for the theme update with fixed shortcomings now. Concerning the loading time – we are always working on its improvement. As far as there are a lot of media content in demo. there can be some loading time delays.

Regards, DFD support team

pinxe Purchased

Hi, I would really like the feature that 1Elom user comments, I have exactly the same problem with PRESENTATION IMAGE MODULE. There is a field called PRESENTATION URL but it seems it has not any function.

DFDevelopment

Ok, then just email us and we will send you the file with fixed presentation images. All you need to do just to download the file and insert into wp-content/themes/gravity/inc/mvb/html/public. The old file have to be overwritten by the new. Just email us and we will email back the file.

DFD support team

pinxe
pinxe Purchased

Done!!! Thank you very much!

DFDevelopment

Just emailed you back.

ademaya Purchased

My site that I set up with your theme isn’t working. All I get is a white screen and my license I got does not work when I try to set up the visual composer settings. Website is http://christophernewcombe.com

ademaya
ademaya Purchased

I just sent an email.

ademaya
ademaya Purchased

Now I can’t even log into the admin field. I want my money back. MY site worked fine before I installed your theme.

DFDevelopment

We received your email and are working on your problem now. Thanks for email.

Hi,

After Installation of this theme, in the Mozilla Firefox my main menu and the main page Box Shadow is Over Shadow but working perfect in Chrome and IE. Also page content also outside the full screen for chrome and Mozilla working perfect in IE. (Full Screen Video Presentation).

How can I reduce the shadow in Mozilla Firefox and how can I do the page alignment in Chrome & mozilla.How can I make the theme friendly with all the browsers.

Pls help me

DFDevelopment

Just answered to your email.

Default-user

Pls check the mail, after deleting the files from Assets & CSS folder Error msg displaying

DFDevelopment

We will answer you to your email. You do not need to write the same text here as in email.

pinxe Purchased

Hi, I’m using the featured list modules in my homepage and the content of each box is cutted when I visit the site in a mobile device. I’ve checked reducing the browser window side and the content cuts too….

DFDevelopment

Hello Pinxe!
Could you please mail us the link to the page you have this issue on here and we’ll check it for you.
Best regards,
DFD support team.

reapren Purchased

hello,

on the home page I have a video in full screen, but when I want the main page in another language just like home page, I get the video smaller. All this using the same revolution slider. Can you help me, please?

Default-user
reapren Purchased

hi,

I have sent again, the direction from where the command begins clara.marti

Thank you

Default-user
reapren Purchased

what you have received?

DFDevelopment

We have received your email. We will email you back.

Hello, I don’t want to keep opening tickets,. My last ticket (3556) was closed with no explanation after you said you would investigate my issue. Please advise.

DFDevelopment

Hello,

Please, create the ticket again. Tickets close after some time if no response is posted to them.

DFD support team

CLINE123

Okay, will do.

1Elom Purchased

Hello,

i have an issue; i want to know how to use the “additional CSS Styles” or “additional CSS classes” from the modules. For example: i am using the “features list” module and you have the possibility to add some boxes… i want only to style the title box; put it bold or italic or add some color.

How can i do it? Thank you

Regards, Elom

DFDevelopment

Please get in touch with us if you need our assistance.
Best regards,
DFD support team.

Default-user
1Elom Purchased

Sorry can u please give me an example when using custom css for modifying the color title of a box? Thanks

DFDevelopment

Have just mailed you back.
Best regards,
DFD support team.

1Elom Purchased

Hi,

i want to have in the footer only 2 widgets with this proportion: the width of first widget should have 66,67% and the second 33,33 %. Please can you tell me how to do it? Thanks.

Regards, Elom

DFDevelopment

Hello 1Elom!
That’s nt a problem. Could you please mail us this issue here and we’ll mail you short instructions back.
Best regards,
DFD support team.

Default-user
1Elom Purchased

Done! i sent you a mail.

DFDevelopment

Have just mailed you back.
Best regards,
DFD support team.

hi

page error

error image : http://prntscr.com/4utsh3

Default-user

Waiting for a quick solution :)

DFDevelopment

Working on it at the moment.
Best regards,
DFD support team.

DFDevelopment

Done! The theme files were uploaded to wrong directory. Please get in touch with us if you have any other difficulties with that.
Best regards,
DFD support team

Where can I get the short codes? There is a ton of features with this theme but I can’t access a lot of them without short codes.

DFDevelopment

Hello, to use all the shortcodes you need to install visual builder plugin that is included to the theme. After install go to the editing mode of the page and on the bottom you will see the section to insert visual builder short codes. If you mean smth else, please clarify what exactly shortcodes do you need. DFD support team

...terrible, slow support from an Elite author…disappointed.

Default-user

Ok, thank you, we see it. We’ll reply asap.

CLINE123

Thank you for resolving, I am satisfied. I was a bit disappointed at the support at first but you came through in the end. This is the second theme I’ve purchased and despite the early support hiccups, you’re still an author I’ll buy from again.

DFDevelopment

Thanks for kind words. We are trying to do our best for our customers and we’ll keep doing that in the future. Please get in touch with us if you need any other assistance. Sorry again about your first issue (it got lost in the queue becqause of some reason).
Best regards,
DFD support team.

pre-sale question: does it works with jQuery 1.X? (known fix for IE7 and IE8) or does it has any other fix for IE7 and IE8 to reach compatibility?

Thanks

DFDevelopment

Hello Habanerosrl!
We tested our theme with jQuery versions from 1.9. It works with jQuery 1.11.0 at the moment but it’s not compatible with IE earlier then 9 (mostly because of HTML5 and CSS3 usage, not js), sorry about that.
Best regards,
DFD support team.

habanerosrl

is expected an update for wordpress 4.0?

DFDevelopment

Out demo works on WP 4.0 at the moment. You can update your wordpress to 4.0, it will work ok.
Best regards,
DFD support team.

What do i do so that my client carousel doesn’t link to anything at all and becomes un-clickable and doesn’t go to anything at all.

DFDevelopment

Hello!

To make the Client logos carousel unclickable, please, go to the module > Edit module > Open the Client box > delete link in Client URL field. Also, to disable the Carousel arrows, you can go to Options > Main options > Custom CSS and add such rule:

.clients_module .clients-list-slider > .jcarousel-control { display: none; }

Regards, DFD Support Team

Default-user

These methods did not work.

DFDevelopment

Could you please mail us your wp access details and we’ll check it for you.
Best regards,
DFD support team.

I bought your theme using a different account, check out www.nsslifecoach.com At the bottom i have a testimonial section, I will like to know if and how the testimonials switches to a different one. Thanks a lot.

DFDevelopment

Hello!

There’s only one testimonials widget for the footer. But you can add shortcode of any testimonials module, that can be styled in visual builder. Here is the example of testimonials you can find on Gravity theme: http://themes.dfd.name/gravity/testimonails/

In case you need some help with the adding shortcode, please, mail us to dynamicframeworks@gmail.com and we’ll help you.

Regards, DFD Support Team

Hi is his WP 4 compatible and it mentions page builder is that Visual composer plugin ? or another

thanks

Mike

DFDevelopment

Hello!

Yes, the theme is Wordpress 4.0.1 compatible. Metro visual builder and Visual composer are different plugins. Gravity is compatible with Metro Visual Builder.

Regards, DFD Support Team

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