85 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

When I add the shortcode “Contact Form” and I try to send a message through the form, does not get anything in email that was registered. What happened?

kopasoft

Can you provide login credential to kopatheme@gmail.com?

Default-user

Ok! I’ll send the information via email. My email is abdalla_rc@hotmail.com.

Default-user

.

kopasoft

Please wait, our staff will reply you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Kopa,

I have e-mailed you regarding problems with how Great News responds in the General Settings and Layout Manager. It is still unresolved and has gone beyond the 24 hour response period so now I am concerned. This post should hopefully certify that I have purchased the product. Please respond to my e-mail, as I really need to get my site online ASAP.

Nikk

kopasoft

Hi

Can you provide login credential to your site?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Kopa, I can’t use the layout Manager for Great News theme ,there no option there,it is just regular font

please help ,jesusintheflesh@hotmail.com
kopasoft

Can you please provide me the login credential to your site? I think the theme file in your host is broken and need to be re-install the theme.

Default-user

Great news theme

I don’t like to give out that kind of info to others and secondly I delayed my site for about a week I bought and went through/tried several themes and decided to go with Great news theme. I bought the Great News Magazine Responsive Template mistakenly for Great News Responsive Wordpress Theme so I had to pay for both .Then when I bought the Wordpress theme it didn’t work as it should, needless to say I am not happy,because of that I had to build my site on another theme because this one didn’t work I would like to get value for my money, but I am not going to wait anymore . So if you’re going to help me I would appreciate if you provide me with the info/tool I need so I can work on my site at my convenience or a refund would be nice but I am not doing any experiments on my site I just want it to work.

kopasoft

Hi,

I think you need to remove current theme and install it again, it can fix the problem. I asked for login credential because I would like to upload the theme for you. If you mind to give me such information, please do install the theme again.

Default-user

I tried that and it didn’t work and the same thing happened , but can you email me a copy of the exact file I need to install because when I try to install the whole file it says there’s an error so I had to open the file and install the one that says great news

kopasoft

I am sorry that without logging in to your site, it’s hard to solve this problem for you

Default-user

I guess my money is wasted gone for nothing maybe in the future you can alert buyers of potential problems and you may need there log in information to fix it. I just don’t give out my log in to people over the internet just like that .God bless

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mikko83 Purchased
.">/Updated/ Thanks a lot! The reply came in 1min :).
kopasoft

Hello,

Please extract the file and get only theme file to install. If you still face to any difficulty, please submit a ticket to: http://kopatheme.com/submit-ticket/

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mikko83 Purchased

Hi,

My page is www.helsinkicuptv.fi .

How can I decrease the amount of text per article in front page? Now it shows about 60 words per article , 10 words would be enough.

BR. Mikko

kopasoft

Hello,

Please enter “More tag” to split the content. http://en.support.wordpress.com/splitting-content/more-tag/

Thanks

Default-user
mikko83 Purchased

Hi,

Thanks a lot1

How Can i get the “read more” link underneath?

Default-user
mikko83 Purchased

I haven’t got it in horizontal galleries..

kopasoft

Hello,

Can you please create a ticket on our site? http://kopatheme.com/submit-ticket Our support team will help you. Thanks
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