88 comments found

When I add the shortcode “Contact Form” and I try to send a message through the form, does not get anything in email that was registered. What happened?

Default-user

Ok! I’ll send the information via email. My email is abdalla_rc@hotmail.com.

kopasoft

Please wait, our staff will reply you.

Hello Kopa,

I have e-mailed you regarding problems with how Great News responds in the General Settings and Layout Manager. It is still unresolved and has gone beyond the 24 hour response period so now I am concerned. This post should hopefully certify that I have purchased the product. Please respond to my e-mail, as I really need to get my site online ASAP.

Nikk

kopasoft

Hi

Can you provide login credential to your site?

Thanks

Hello Kopa, I can’t use the layout Manager for Great News theme ,there no option there,it is just regular font

please help ,jesusintheflesh@hotmail.com
Default-user

I tried that and it didn’t work and the same thing happened , but can you email me a copy of the exact file I need to install because when I try to install the whole file it says there’s an error so I had to open the file and install the one that says great news

kopasoft

I am sorry that without logging in to your site, it’s hard to solve this problem for you

Default-user

I guess my money is wasted gone for nothing maybe in the future you can alert buyers of potential problems and you may need there log in information to fix it. I just don’t give out my log in to people over the internet just like that .God bless

mikko83 Purchased
.">/Updated/ Thanks a lot! The reply came in 1min :).
kopasoft

Hello,

Please extract the file and get only theme file to install. If you still face to any difficulty, please submit a ticket to: http://kopatheme.com/submit-ticket/

Thanks

mikko83 Purchased

Hi,

My page is www.helsinkicuptv.fi .

How can I decrease the amount of text per article in front page? Now it shows about 60 words per article , 10 words would be enough.

BR. Mikko

Default-user
mikko83 Purchased

Hi,

Thanks a lot1

How Can i get the “read more” link underneath?

Default-user
mikko83 Purchased

I haven’t got it in horizontal galleries..

kopasoft

Hello,

Can you please create a ticket on our site? http://kopatheme.com/submit-ticket Our support team will help you. Thanks

The links to the media in the demo content (demo.xml) are broken.

Could you provide an updated demo.xml or make the media available at the original locations?

Thanks,

Brian

kopasoft

Hi,

We have moved demo site to new domain. Can you please open demo.xml file by text editor and replace string http://kopatheme.com/demo by string http://kopatheme.net/demo

Greetings, I have reached out in every possible way I know how except for here, and cannot get anybody to email me back. My “SAVE” button will not work in the “Great News->General Setting” tab in the dashboard currently, and I cannot update any of the Shortcodes. I don’t even have the option. I’ve tried removing all of the plugins and still am having no luck. My guess is it might have happened with the latest version of Wordpress, but I cannot be certain. If you guys could respond that’d be great – I have things I need to update that I simply can’t now.

Thanks.

kopasoft

Can you please read this post http://kopatheme.com/blog/how-to-get-kopatheme-supports/ You can find the purchased code.

Default-user

Thanks. Please fix your help links on your ticket page. It’s a 404 error.

kopasoft

I am sorry for that. Thanks

sirCris Purchased

Hi,

I ‘d like to thank you for help and support, but i really don’t understand how related posts can appear in the bottom of an article as it is the case in the demo… Is it a widget ?

If yes coud you tell me wich one ? If no could you explain me how how to activate related posts.

THX

kopasoft

Hello,

You can create a new account on our website. By the way, I can answer your question here. In order to show related post, you need to enter number of related post in General Setting ยป Related Posts Limit The related post will show the list of post with same tags so you need to add same tags for these post.

Default-user
sirCris Purchased

Hello and thanx a lot for your answer. I had tried your solution, but i think there is now a problem between the general setting page and WP 4.0 Can you have a look on it ?

kopasoft

Can you please create a ticket on our website? Our team will help you

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