An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, kayapati, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from kayapati:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How to create / add menus on top header and bottom footer?

This template supports 2 menus called: topmenu and footermenu

Click Menus under Appearance panel

Create menus with above names topmenu and footermenu and add the menu links as per your needs.

This draft image may help you a bit to creating menus


If you want more help please refer the bellow url:
http://www.solostream.com/blog/wordpress/solostream-themes-and-wordpress-3-0-menu-management-function/

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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