An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by sreenu-bfa

They will respond to buyers' questions via email at sreenubfa@gmail.com.

Additional information from sreenu-bfa:

This is where you give further info about support for you items.

You may add bold text and links to this area.

Some sample text:

To provide consistency for buyers, supporting your items includes:
  • Responding to questions or problems regarding your item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

Item support does not include:

  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

by
by
by
by
by
by