tansh

tansh supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Where is Help document?


It is included in main zip file you have downloaded. Make sure to select option “All Files & Documentation”.

Find it here : Main zip > help-documents > grepfrut-doc

Where is Changelog?


Find it in help document.

How can I get update for premium plugins included in theme? With special mention to Visual Composer and Revolution Slider.


Plugins are included as it is, without any modification in plugin itself.
Few overrides via theme, which can be undo (not necessary though) easily.

On ThemeForest, when a premium plugin is included in a theme for free you will receive plugin update only if theme is updated for that plugin. Plugins for this theme are updated as and when required. Not essentially as soon as plugin is updated by its original developer, but considering the updates made to the plugin and making it compatible with the theme.

If you need latest updates and support for the plugin directly from plugin author it will need to purchase it separately, this is purely optional.

Theme do not use each and every functionality provided by plugin. In case, any bug generated by plugin is reported, please notify via support form, we will resolve it by contacting plugin developer.

Why background to my home page slider thumbnails is missing after update?
(version < 2.0.3)

Some changes are made to make slider thumbnails compatible with newer slider version. It will just need to re-create thumbs with the background color.

Show more

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

by
by
by
by
by
by