131 comments found

Hello,

Great Theme, works great. It has some issues with WHMCS compatibility which I wish you guys fix (not always sticking to the theme integration, some links like password links takes you back to the originial WHMCS install). Other than that. I found it great.

I have one problem, the social icons are not working. I put my facebook & twitter url’s but it still links back to my domain. Is there a way around this?

Cheers

pixlstore

Thanks :)

Could you send an email to support@pixlstore.com .. I have the fix for the social icons to work ready.

Regarding WHMCS, let me take a further look. Are you using the WHMCS Bridge plugin?

Default-user

I’ll email you now.

No, I’m using WPMU integration. Regular use is fine, I encountered problems when a client resets his password, the link takes him to the original WHMCS install instead of integrated WHMCS theme.

Default-user

Thanks, your fix worked great.

Keep up the good work.

It’s a great looking theme let down by a number of key problems:
  • The menu bar is hiding part of my content – see http://tinypic.com/r/rba9h4/8
  • The “Feature Grid” doesn’t layout correctly if you haven’t got the exact same length (and layout of text) for each item – see http://tinypic.com/r/rba9h4/8
  • The hosting plans don’t layout correctly if one plan name is a bit longer than the others – see http://tinypic.com/r/2pqqkaq/8
  • The menu doesn’t work properly if you have subitems in the menu and revolution slider on the page
On top of this the wait for support from the author is ridiculous.
pixlstore

Hello cartertech.

Unfortunately I still have problem accessing both URLs that you have sent in your email.

http://tinypic.com/r/2libqqt/8 http://tinypic.com/r/65mryt/8

Let me try replicate the issues that you have listed and provide a fix for you.

Default-user

Hi pixlstore, I have reproduced at http://carter.technology for you to access. Now the menu has gone crazy!

Is it possible that Ihnue template on the Arabic Language? Like the previous version

So to get this right we purchase this theme and either download WHMC bridge or Buy the WHMC Integration Plugin By WPMU Intergration and it all works correct? Also customer are able to purchase REAL domain names from WHMC ? Excuse my ignorance but I never knew that.

pixlstore

Thank you for your interest.

Yes. You could either use WHMCS Bride or WHMCS Integration plugin with this theme.

And customers will be able to purchase Domain Names or order a Hosting Package that you have created via WHMCS.

Let me know if you have any other questions.

I want to purchase a templet but i don’t know a purchase templet active for how many day’s. if there any extra hidden cost or yearly / monthly cost please help me to know

pixlstore

Hello shihabthakur,

Thank you for your interest. There are no hidden cost to use this theme.

Although you will still need subscription to WHMCS billing system. Please go to www.whmcs.com/order-now/ to learn more.

I’m coming up with a few issues, that I can modify using CSS edits but figured I’d ask if there was an easier way before making code edits to the theme.

1. On the site, the push menu is listed below the header menu, unless in tablet/phone view. 2. The Social Media Icons do not disappear if the field is left blank, in the menu or footer. 3. The live chat icon in the support section of the footer will not disappear if the field is left blank.

Other than those three things, I love the theme and will continue to modify the pages to get it perfect.

I sent this to the email listed on the support page a couple days ago but haven’t heard back yet.

Thanks

pixlstore

Thanks, I have replied to your email.

hello.

First of all congratulate you for this beautiful theme.

I want to buy this, but I want to know if the theme color can be changed easily or will I have to modify the code.

Also if social icons can be larger or change rapidly

thank you

pixlstore

Thank you :)

Yes you can change theme colours using the Theme Options panel. You do not need to modify the code.

The social icons can be made larger. But only a small edit to the code is needed.

Let me know if you have any other questions.

I have sent a support request to support@pixlstore.com, please update me asap.

pixlstore

Issue resolved :) Let me know if you are facing any other problems.

Is there a HTML Version? Really dont feel like dealing with the security issues of wordpress clients to vital

pixlstore

Hello Jai_nos,

Thank you for your interest. Sorry, currently we do not have a HTML version available.

Your template looks beautiful. May I know if I can set the standard menu for desktop view, and push menu for mobile view? Also is WHMCS fully supported? Thanks!

pixlstore

Thank you for your interest.

Unfortunately you can’t set Standard Menu for desktop and Push Menu on mobile.

Yes, the theme supports both WHMCS Bridge (Zingiri) and WHMCS Integration (WPMU) plugin.

Hi pixlstore,

I have sent you a email to support@pixlstore.com

Default-user

Could you please attend to my emails.

pixlstore

Sorry for the late reply. I’m looking at your issues right now and getting a fix for you soon.

pixlstore

I’m having trouble replying your email. Mail Delivery error: “Junk Mail” rejected

Please see this link for the requested fixes: http://pastebin.com/Bp7Z8jtv

Hi,

Is there anybody there to respond to emails?

Thanks

Default-user

Hi is there any chance of replying to my email. Or at least provide a time estimate on how long you will take to reply. What I have asked should be pretty straight forward.

pixlstore

Just replied to your email.

Default-user

Thanks, all sorted now :)

Hello,

Do you think you could optimize it a little bit? minify/combine the css etc.

pixlstore

Thank you for supporting our theme.

Definitely. Could you send an email to support@pixlstore.com so that I can send you the optimized CSS and JS files.

Hello, pre-sale question .. Does this theme have the ability to change the way menu nav works? I want them to be on top showing all the time instead of having the user to click for menu nav to show up.

Thanks, Khalid

pixlstore

Hello Khalid,

Thank you for your interest.

Yes you can choose to use standard dropdown menu or push menu via Theme Options panel

When importing the slider i get this error

http://i.imgur.com/upwuwmn.png

‘importing slider setings and data… Error: slider_export.txt does not exist!’

Im not sure how to fix this, can anyone help ?

pixlstore

Thank you for supporting our theme.

Yes, I can help you fix this. Could you send an email to support@pixlstore.com . I will need your WordPress admin login as well.

Yaya85 Purchased

Hello

First of all very nice theme !! It is verry easy to use.. iam verry happy with this theme but my question is where can I find the icons that are used in the banners/images ??

Thanks!!

pixlstore

Thank you for supporting our theme.

The icons are not included in the theme. However, you can purchase theme via the links below:

http://graphicriver.net/item/antivirus-icons/4834328 http://graphicriver.net/item/media-advertising-icons/4484720

Let us know if you have any other questions.

nokia80 Purchased

hello you have a couple of times a mail sent but never get an answer.

I encounter some problems can you help me?

pixlstore

Definitely. Could you resend the email again to support@pixlstore.com. I’m not sure that I received it.

Or you can submit a ticket here: pixlstore.ticksy.com

Thanks.

When will this theme be updated to support WordPress 3.9x?

QloudPress

OK, I have bought it now and installed it, and I have to say, I think you’ve done an incredible job. You really understand the hosting environment and it comes through very clearly in your work. OK, there are a few rough edges, but there always are in a new product. I am sure you will address them all in time and this awesome theme will improve and show what’s possible with a premium theme for the hosting/WHMCS market. Thank you pixlstore ~ job well done!

QloudPress

I wrote an email to you for support 4 days ago when I posted here and so far I have not received a response to either. When can I expect to hear from you?

QloudPress

I have been waiting over a week now to get the basic support I need to get your theme working. I can’t work like this and I don’t intend to wait any longer so I am asking Envato for a refund. This is very disappointing as I was initially very impressed with the theme.

hi…can i use this with a child theme?

Hey There,

I sent an email to the support but I haven’t gotten a response, I really like this theme, but It’s really not responsive even the demo isn’t.

from 901px to 1155px there is white space to the right of the content, even more is added when you expand the push menu I edited some of the CSS which fixed the home page but the other pages are still being affected:

.menu { width: 40% !important; } .panel-content, .domain .content { max-width: 1280px !Important; width: 100% !Important; } .domain .content { width: 100%; clear: both; } .landing { max-width: 1155px; width: 90% !important; } .callout { max-width: 1280px !important; width: 90% !important; } .features.list .items { ? max-width: 1280px !important; ?width: 90% !important; } .features.list .info { ? max-width: 1280px !Important; width: 90% !important; } .info { margin: 0 auto; } .ptable .info{ ?max-width: 1280px !Important; width: 90% !Important; margin: 0 auto; } .block-content,.slogan, .paragraph, .introduction,.features, .landing, .ptable,.ptable.compare, .clients,.testimonial, .datacenter, .team,.pslider, .contact, .tabs { max-width: 1280px !important; width: 90% !important; margin: 0 auto; } .aq-block-pxs_landing_list_block{ padding: 50px 0 0 0; } .footer .container .span4 { width: 31% !important; } .footer .container { max-width: 1280px !important; width: 100% !important; margin: 0 0 0 20px !important; }

Default-user

ok so I figured out the page problem having the extra space still: in .footer .container { margin: 0 0 0 0px !important; padding: 0 0 0 20px } margin needed to be 0 and it should be padding in stead.

The only last thing that I’m noticing is that any of the .features .item classes are still breaking a bit.

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