2winFactor

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457 comments found.

Good day. You have a beautiful theme. I have 2 pre-sale questions.

First is the logo retina ready for a modern iPhone and iPad?

And second, for the portfolio items on the home page, I know when you hover over one text appears and there is a fancy zoom effect. Is there a way to have text appear on the thumbnail (or under the thumbnail) without having to hover your mouse over the item, and then have the zoom effect when you do hover your mouse over? I’m trying to figure out how the user would see the text if using a mobile phone since there is no hover over effect. And having the name of the client on the thumbnail without having to hover over it is important.

Thank you.

Hi Santanin,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

You’d need to add some additional css to make the logo retina ready. It’s not too difficult, but you’ll need to paste some css into the custom css box in Theme Options to half the size of your logo to make it retina.

Yep – for this also you’ll need to add some custom css to your custom css box in the Theme Options panel. I’ve helped a few customers with this already, so I can give you the code and it should work likety split!

Let me know if you have any other questions,

Andre

Hi there,

I’ve purchased the theme a while back and always had a problem with wide retina screens like 27 inch Mac, has this been fixed in latest versions, if so when I try the example version on here it still has the same problem.

Thanks and keep up the great work. Pedro

Hi Visualisation9,

Ah, I figured it out. It was fixed in the lastest update, but I didn’t update the demo to the latest version. I just updated it, so let me know if you’re still seeing the issue on your end.

Thanks,

Andre

Many thanks, now it seems to be working great, this was a much needed update so many thanks for it. Just one more minor thing and sorry to be a pain, I have a programmer who has worked on the site and changed quite a few things, which makes it hard to update. I’m not totally sure but is there a specific part in the code he can just add to theme?

Once again so many thanks for your quick replies and follow ups, can’t express how much love this script

Hi Visualization,

I would suggest first moving your changes to a Child Theme first – that way you can update the theme in the future without losing your changes.

To fix that, this css was added to the theme:

@media only screen and (min-width: 2100px) {
  /* center the liquid isotope container */
  .isotopeliquid {
    margin-left: auto;
    margin-right: auto;
  }
}

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hello,

I’m considering purchasing your GridStack theme, and am currently evaluating its Live Preview. Unfortunately I am constantly encountering an error… when I try to view your GridStack Live Preview on my phone, it constantly switches to a Live Preview for a theme called “Struck”. Can you explain to me what this means, when viewing the GridStack theme on a phone? Thank you.

Hi Pslo,

Struck’s slide out navigation is not available for the GridStack theme. You’d need to make some customizations to the theme to achieve this. This type of alteration would go beyond the scope of support for the theme. Complex modifications like this will require you to implement the changes yourself or hire a 3rd party programmer to assist you.

For your second question – yes, you can have videos embedded right into any of the content areas of your site. Just paste the link from the video service and it will appear in the area you choose.

Let me know if you have any other questions,

Andre

Thanks Andre! I’ve decided to go with Struck; just bought it. Looking forward to putting it into use. Cheers & thanks for all your help!

Hi Pslo2012,

Thanks for purchasing my theme! I really appreciate it!

Any questions along the way, be sure to jump on the Support Forum I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

cessa06

cessa06 Purchased

Hi There, I’m a newbie and I’m having trouble having the “read more” buttons actually link to the rest of my content on the blog page. Can you (or anyone on this thread) help me with this? Thanks

Hi Cessa06,

Thanks for purchasing my theme! I really appreciate it!

It looks like Eric responded to your question here:

http://support.themewich.com/discussions/gridstack-wordpress-theme/3642-read-moreand-everything-else

If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hi Andre how are you,

I was deciding between 6 themes until yesterady i found GRIDSTACK. It is really nice, clean, intuitive, delicated and the most important, it´s what i am looking for.

I have almost read all the comments of this 23 pages! and still i want to ask you few things before order GRIDSTACK, if you please:

my idea is a website with a homepage with a picture and a title that you click on it and then you jumpt to the Portfolio. No other pages, just Homepage and Portfolio…and maybe About and Contact pages but i mean no Blog pages. So:

1 Should i suggest the programmer to use your homepage or to create one new to do that?

2 i haven´t found any example or explanation if there is possible to work in the portofolio with embed videos (vimeo) and have them working as Lightbox? I believe they work Lightbox on Blog page, but in Portfolio couldn´t find the reconfirmation.

3 I think i´ve found that i can have permanent titles on thumbnails, is that true right?

4 I read is possible to change background and typos colors, but is it possible to use some image as a background? i mean on this case i would choose FIXED WIDTH grid so we would have on both sides of the grid and maybe above and below an image appearing as a background. Am i clear enough? i am sorry if not, let me know please. Or here i got you an example, on its portfolio: www.hachikofilms.com

5 This poiint is to thank you very much in advance for any help. For what a read and saw all along the comments since 2 years till now you are very very kind man, and very clear and positive in your replies!

Thanks again! And thanks all the folks who posted their URL´s made of this theme all along the comment forum, they comfirm how nice it is your theme!

Cheers, Hernan 5

Hi Hernan,

1. I’m not seeing anything but a splash page on www.hachikofilms.com. Can you double check this?

2. Ah, I understand now. You’d need to make some modifications to the theme to do this. Basically you’d want to change the link for the items to link to a custom field (where you could add a video url), then add a class so it opens in a lightbox. I’d be happy to point you in the right direction for this, however, this type of customization would go beyond the scope of support for the theme.

3. Yep! You could change that – just like how the hover effect is now, only they would show by default.

4. The theme handles embeded vimeo videos responsively, meaning it will automatically adjust the width of the image to match the width of the device. No need to have different formats for each device.

5. The image thumbnails are set for each portfolio post. Each portfolio post has a featured image (or several if you want a mini-slideshow). You set the thumbnail there on a per-post basis.

Let me know if you have any other questions,

Andre

Andre,

1 Well that is what i was trying to say, a splash screen. Sorry but i didn´t know how to call it. This Splash page has to be made by my 3rd-party programmer right? Now at this point i guess i have the answer, i am sorry for beeing too basic.

2 Ok, but it is something easy to do ( for a programmer i mean ) ? Cause if i purchase Gridstack it is very possible that he needs for you to point him, What i exactly want is the same action that happens on your SHORTCODES -> ELEMENTS page VIMEO lightbox example but on the portfolio page, without jumping to nowhere. I guess we are talking about the same point here, right?

3 and 4 Cool!

5 i don´t know if i understand it very well. I mean the thumbnail image, where is it come from? Vimeo´s vids right? So how the square thumbnail would look if the vimeo´s video image (the source) is rectangular horizontally? The programmer (or myself) should set it up to look centered for example or it happens automaticlally? i am sorry again if this is too basic, i´d rather know more to avoid wasting your time with this basics….

Thank you very much Andre!

Cheers H

Hi H,

1. This splash page is very basic – it might even be easier to use your existing spash page as an intro. The theme doesn’t have a template file without the navigation/footer/custom background color, etc.

2. Nothing too difficult – a developer should be able to do this. It just falls outside the scope of support from our end as it gets into customization territory.

5. The thumbnail images are manually uploaded into WordPress. So you could take a screenshot of the image with your computer and upload it to WordPress to have that screenshot. The reason it isn’t automatically created is we can’t get the vimeo image size and store it on your site, resize it, etc. Uploading a separate image also gives you more control over the grid thumbnail image you want to appear. You may be able to program it to automatically get an image from Vimeo, but you’d need to make some modifications to the theme. A dev should be able to help you but that goes beyond the scope of support from our end.

Let me know if you have any other questions,

Andre

Hey!

Thanks a bunch for this awesome theme. I had a question regarding the theme options. I’m currently using this theme, and whenever i set the background color to black, the portfolio navigation icons (sprites) don’t seem to change to white like the rest of the icons do. So if i set the background color to black, then the return to portfolio button and arrows are no longer visible. Is there anyway I can get those icons to appear white? I edited the sprites.png file and changed the colors of the icons to a solid white color and then re-uploaded the file, but it didn’t seem to do anything.

my website is http://www.andrewpechin.com/

Thanks for all of your help

Best,

Andrew

Hi Andrew,

Thanks for purchasing my theme! I really appreciate it!

Did you get this resolved? They appear white on my end – looks great!

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hey Andre,

Thanks for the quick reply! I guess my issue was fixed! haha i have no idea what was going on with it. The icons weren’t showing on my computer the other night for some reason, but they seem to be working now. Thanks a bunch.

Oh, haha, great! It sounds like it may have been a caching issue. Next time you could try clearing your browser cache after making changes to images to be sure they weren’t cached by your browser.

Let me know if you need any additional assistance,

Andre

Hi there! I’m loving the theme so far, but I’m running into a problem with the featured images. I’m almost positive I’m just not using the correct dimensions with the images I’m uploading, so I was wondering if you could provide me the suggested dimensions for all three sizes? Big, square and slim?

thanks!

Hi LThodotou,

Thanks for purchasing my theme! I really appreciate it!

The theme will automatically resize the images to the correct size, as long as they are at least the minimum size. The Big size should be at least 790px x 598px, the square size – 420px x 425px, and the slim size is 420px x 210px.

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Presale question,

Is it possible to have the phone #, social media and phrase above the logo?

I also don’t see the use of h1, h2, etc on the demo… is this not available?

Thanks,

Hi Leah,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

There’s no content area above the logo, so you’d need to make some modifications in order to add that to the theme. You’d need to make some customizations to the theme to achieve this. This type of alteration would go beyond the scope of support for the theme. Complex modifications like this will require you to implement the changes yourself or hire a 3rd party programmer to assist you.

H1, H2, H3, etc. are available in the theme – there’s no page that overviews all the text styles in the demo, but they are scattered throughout the pages.

Let me know if you have any other questions,

Andre

Good day. Does your theme use Page Builder or some kind of drag and drop page element interface? Or do you create pages directly via the rich text editor in WordPress?

Hi Santanin,

Thanks for your interest! I’m happy to answer any questions you may have.

Gridstack does not use a page builder, but rather extends WordPress default functions. For instance, to create a full width slideshow, you only need to add a WordPress gallery to your content area, and select “Slideshow” for the “Type” and “Full Width” to make it full width.

Let me know if you have any other questions,

Andre

These theme looks great and I’m seriously considering buying it. If I add new images to the tiled gallery on the home page, do the newest images automatically appear on the top or the bottom? If I don’t like the placement, is it possible to resort them (i.e. newest-to-oldest) or manually rearrange them?

(I know you’d rather we ask questions on the support page but I haven’t made any purchases yet so the knowledge base won’t let me create an account without a purchase code.) Thanks!

Hi Cedric,

Sorry for the delay! It was independence day here in the states, and I didn’t get on the comments as often as I wanted. :/

By default, the newest images appear on the bottom, but you can drag and drop the order to whatever you like. :)

Let me know if you have any other questions,

Andre

jkhoury

jkhoury Purchased

Hi there. Bought this theme a few days ago and really happy so far. Just a quick question – is it possible to include an image into the slider? I’m trying to get an image to appear to the right of the text.

Thanks in advance!

Hi Jkhoury,

The text slider is for headlines only. You’d need to make some modifications to the theme to add images. A good way to do this would be to move the content area above the grid via a child theme. Eric outlines instructions for this here:

http://support.themewich.com/discussions/gridstack-wordpress-theme/1563-slider-image-at-homepage#comment_31504470

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Drezone

Drezone Purchased

Hi. I got your theme a few months ago and I’m not developer. Do you have the CSS to make the logo retina ready? I understand you have to place it in the customer box in theme options. Thank you!

Drezone

Drezone Purchased

Hi and Thank you, I added the code and a new image 600×100, instead of 300×50. The image got smaller instead.

Hi Drezone,

Can you jump on the support forum with a live version link to your site? I’d be happy to take a look:

http://support.themewich.com/discussions

Andre

Drezone

Drezone Purchased

sounds good! Thanks

santanin

santanin Purchased

Good day. I had two pre-sale questions about your Gridstack WordPress theme.

1) I know you can reorder order posts as shown in your screen shots. Can you also reorder portfolio items and have them show on the home page in the order I specify for each category? Or does it automatically just show the most recent?

2) I viewed the screenshots you provided above, however I would like to see screen shots of the input screens for adding a work or portfolio item? I wanted to see what the fields were that an editor fills out and what must be manually entered in the rich text editor.

For example, for the “A Video Example” portfolio item on your demo site – http://themewich.com/gridstack/portfolio/a-video-example/ – you have the following elements:

  • Video from Vimeo.
  • Bolded, left-aligned heading for “Equipment” with text underneath.
  • Bolded, left-aligned heading for “Post” with text underneath.
  • Large heading “Many different types of videos are supported” with some text underneath.
  • Did you enter all of that information in the rich text editor? Or are their custom fields in your portfolio item where you can enter the information in a field and it gets displayed automatically in the appropriate location on a portfolio item page?

    Thank you.

    Hi Santanin,

    Thanks so much for your interest! I’d be happy to answer any questions you may have.

    1) There are separate orders for the homepage and the portfolio page. Each of those can have their own order. Additionally, the homepage has only posts that you mark as featured, so you can feature a few of your best portfolio items on the homepage and show the rest in your portfolio.

    2) Great question. This is done via the rich text editor. That gives you the most control over the layout of your portfolio items. In that example, here’s what went in the editor:

    http://vimeo.com/25708134
    
    [tw-column width="one-fourth"]
    Equipment
    Canon T3i 50mm f/1.8
    
    Post
    Adobe Premiere 5.5
    [/tw-column]
    
    [tw-column width="three-fourth" position="last"]
    
    Many different types of videos are supported.
    
    WordPress currently supports embedding videos from YouTube, Vimeo, Hulu, Flickr, DailyMotion, Viddler, Blip.tv, TED Talks, Educreations, Instagram, Vine, and Videolog - even self-hosted. Just copy and paste the URL of the video into the "text" tab of your post content.
    
    [/tw-column]
    

    WordPress automatically creates a video embed from the vimeo link. Then I just bolded those things and made “Many different types…” a heading. :)

    Let me know if you have any other questions,

    Andre

    HI,

    I’ve just inherited development of a site that uses this Gridstack theme.

    The site recently switched to HTTPS only, and I’m having trouble updating the logo image in the header to be HTTPS – I’ve even tried updating directly through PHPMyAdmin, but if I do this, then the logo disappears altogether (even the img tag for it) – can you please let me know how I can sort this?

    Thanks!

    Hi Consultbelieve,

    Unfortunately, I need to verify purchase in order to provide support. Do you think you could get the purchase code from the theme owner?

    To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

    Support Forum | Knowledgebase | Find your Item “Purchase Code”

    Andre

    eyemarc

    eyemarc Purchased

    Hi, how can I change text like “Read More” and the “Name – Email – Message” text from the Contactform into the dutch language. Please can you help me? Regards, Marcel

    Hi Eyemarc,

    Thanks for purchasing my theme! I really appreciate it!

    Read more buttons and the contact form are translatable via the .po/.mo files included with the theme. You can translate those via a program like .poedit or a plugin like codestyling localization.

    Of course, you can customize read more tags also on a post-by-post basis. More info here:

    https://en.support.wordpress.com/more-tag/3/

    To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

    Support Forum | Knowledgebase | Find your Item “Purchase Code”

    Andre

    Hello,

    forgive my bad English but I am French, this is a google translation.

    I purchased your template for your theme rained enormously to my client, and I have a question about API key.

    I will developed the site on a private URL (not local)

    When I’m done, I might put it online on my client’s server (so I deleted on the development server of course) ?

    If applicable, what is the procedure for saving the site in the state when transferring server?

    In addition, we will do the same website but in a different language and a different URL, if any, I would like to have confirmation that I should make another purchase to use the theme to a new server.

    Thank you for your comeback

    Also, I noticed that when I make a copy of the remote server to the local server (and vice versa), no settings are retained (logo, articles, links, favicon, adjustments in the administration etc …)

    How can I do to keep all this data when switching from one server to another?

    Thank you for your return I’m stuck at this point and I can not move forward in the project.

    Hi Ludo,

    Thanks for purchasing my theme! I really appreciate it!

    For setting up staging sites, I highly recommend a service called ManageWP:

    http://managewp.com/

    That way you can clone staging sites to live, etc. with the click of a button. It also handles backups and restores as well. It’s pretty cheap at around $5 a month.

    Otherwise, you’ll need to look at the instructions for migrating WordPress manually here:

    https://codex.wordpress.org/fr:Deplacer_WordPress

    To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

    Support Forum | Knowledgebase | Find your Item “Purchase Code”

    Andre

    Hi 2WinFactor, since your support system is not working I will place my question here. I want to remove the sticky_height that is automatically set by the custom.js. I’d like the header with logo and menu just stay the exact height and not jump up (height changes) when I scroll down the page. How can i do that? I can’t seem to find the correct css selector to make this stick. Thx!

    Hi Illgraffdesign,

    Thanks for purchasing my theme! I really appreciate it!

    What issues are you having with the support system? Let me know if you need help getting on and how I can assist you.

    The way to do this would be to set a static height for your navigation. I’d need to see a live version link of your site to know the exact height of your logo, but you can do that by adding something like this to your custom css box in Theme Options > Customize:

    .top-nav .cell {
      height: 150px !important;
    }
    

    To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

    Support Forum | Knowledgebase | Find your Item “Purchase Code”

    Andre

    I got that it would not load at all. But it seems that that issue is fixed. See it now. :)

    And thank you, your solution worked great! thanks!

    Excellent! Any other issues, just let me know and I’d be happy to help!

    Andre

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