9 comments found

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Great template. To make the images you use retina ready, just simply double the pixel size of the images you use. Save them and define the width attribute to each image a what you want them to be viewed at

e.g. header is 500px, save it at 1000px and then simply give the image the width attribute of 500px. IT still works as being responsive but it crisp on anything.

StampReadyTemplates

He benlow24,

Thanks for the explanation, Before we implant this trickery, we have to test our e-mails on Litmus.

Thanks again and regards,

Sebastian

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great design. I have uploaded the template into Campaign monitor (easily), however I cannot add a new section or delete any of the layout that are there. I can edit the content within each section, however as the layout is it set, it is very difficult to customise to my requirements. Please advise

StampReadyTemplates

He silkhospitality,

Thanks for purchasing Grit. Apparently we did not add extra section tags for Campaign Monitor. I’ll look in to this to see what can be do and update if possible.

Thanks again and regards,

Sebastian

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I do agree its a great design. Wanted to know if the issue with tags have been rectified before purchase.

Thanks, Mo.

StampReadyTemplates

We haven’t intergrate the duplicate tags for Campaign Monitor yet, with the template whatsoever.

Kind regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am very keen to purchase this template – can you please confirm the status of the tags issue.

Many thanks and keep up the good work – great templates.

Gareth

StampReadyTemplates

Hi Gareth10,

Thanks for your comment. We haven’t intergrate the duplicate tags for Campaign Monitor yet, however, the template don’t have any issues.

Regards,

Sebastian

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Ok thanks for the info

StampReadyTemplates

Your welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

did you notice the updated template has some issue on the top right corner of the “GRIT THE REVOLUTION” image? I wish could upload a screenshot, but you should be aware of it, as you developed the template.

Please fix it ASAP!
StampReadyTemplates

On to it now. Thanks for the notice. :)

StampReadyTemplates

Hi dokodotcom,

It’s updated now. you can re-download Grit 2.3.

Regards

Default-user

thank you very much! downloading it now.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

it seems that the template is not in the center on mobile devices. can that be fixed?

StampReadyTemplates

Hi dokodotcom,

Thanks for the purchase! Thats weird. Grit is heavily tested on all email clients.

Maybe you can send us an email to: support@stampready.net and we love to help you further.

Thanks and regards

Default-user

sorry for not following up on this sooner. just emailed you the details and a screenshot. thanks

Default-user

Hi, is your support still available? Did you receive the email from yesterday? Sorry for following up so late. If you could let me know how to resolve this that would be great. thanks in advance.

Default-user

hello, can anybody respond please?

StampReadyTemplates

Dokodotcom,

This email template was coded by our former Developer. However, it’s very hard to trace the issue, as our former developer left the team.

Recoding the template is on our list, as we want to have it StampReady compatible.

Kevin

Default-user

Thanks for your reply. but what does that mean? you will provide me with a solution in unknown future? we can’t use the template at all if the iOS issue can’t be solved. Can I get a refund? Or do you have other FULLY tested responsive, retina ready template as an exchange?

StampReadyTemplates

dokodotcom,

Adjusting grit and detect issues is not a possible solution for us, as we are not familiar with the busted code our former Developer has written. We are currently looking into recoding the templates from scratch. However, this takes time and manpower.

We’ve tested the Grit email template on our devices and it seems to work pretty well. May I ask you how you sent the template?

Regards,

Kevin

Default-user

We sent it through our email marketing program. I emailed you a screenshot last week. did you receive it? let me know if you need any other information

Default-user

We sent it through our email marketing program. I emailed you a screenshot last week. did you receive it? let me know if you need any other information

Default-user

We sent it through our email marketing program. I emailed you a screenshot last week. did you receive it? let me know if you need any other information

Default-user

Hi Kevin, is there any update on the issue? If you want, I can also send you a test email from our program. Please let me know.

StampReadyTemplates

Dokotdcom,

We can discuss your template issue on Skype, as it’s a faster way.

Skype: k.groenendaal

Kevin

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

This is the mail system at host mail172.local.

I’m sorry to have to inform you that your message could not be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<--@stampready.net>: user unknown Reporting-MTA: dns; mail172.local X-Postfix-Queue-ID: 5E7592F5E4 X-Postfix-Sender: rfc822; - Arrival-Date: Thu, 30 Jan 2014 16:52:03 +0100 (CET)

Final-Recipient: rfc822; --@stampready.net Original-Recipient: rfc822;support@stampready.net Action: failed Status: 5.1.1 Diagnostic-Code: x-unix; user unknown

How can I get your support? Thanks ;-)

Default-user

resolved in 10mins.. perfect support ;-)

you should check your mail settings anyway!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
DBED Purchased

I am stuck with this template and need some help.

I used the template builder to create a structure and imported that structure into MailChimp.

Once in Mailchimp, any duplicate section is blacked out with this message – “Editing disabled: Duplicate mc:edit ID”.

I’m trying to understand how these mailchimp IDs are generated. They seem to be pretty random 4-digit numbers such as – mc:edit=”mailchimp9446”

I went in and tried to edit the code by replacing the duplicate sections with different random numbers, but that did not work. In reading MC, it may be that we also need the “repeatable” tag in there to allow for repeat sections.

Is there someone that can help me with this? Right now, this template is not usable for me.


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