63 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Alixen Purchased

Hey,

I’ve juste purchased your awesome template but there is no full layered psd for the pages files included. The file is missing. Can you tell us why and send us back the psd asap. We had no answer from Envato and the rashly need to start our project today. Thank you for answering us very quickly.

Best regards,

ThemeRox

Hei can you please mail me from profile for PSD. I will drop you in mail. Sorry may be it was missed from update files. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
redq Purchased

Hey can you tell me why when we display only one item in a category, we have a display problem :

http://www.elegantcig.com/shop/accessoires/flacons/
ThemeRox

Did you Installed dummy content? Seems there you had done miss configuration. Check dummy content with documentation please. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

I have a problem with product category listing, have installed all demo data as in the documentation, but it’s not working, don’t know what to change to make it work as in the demo. please it’s quite urgent so I need help. Thanks

http://www.cittadeltabaccaio.com/categoria-prodotto/articoli/
Default-user

The problem was that only 1 article was added on the category and that’s what messed it up…when i added the 2nd everything was fine again.

ThemeRox
http://www.cittadeltabaccaio.com/categoria-prodotto/articoli/ ? Sorry I did not found anything here. Sorry for the delay we were busy with server transfer. You can write now.
Default-user

the problem was that just 1 product was present in the category, and that messed up everything, if you check, other users got that problem. Anyway it’s fine. Can I know how to change colors of add to cart buttons, sale color…i mean, all the woocommerce styling?

ThemeRox

Just inspect code and apply css. You can give me link I will give you update code. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey really interesting theme but the live demo isn’t working! What’s happening?

ThemeRox

Sorry !!! We are transferring !!!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
artin2 Purchased

Hi, looks like your theme is incompatible with the last version of woocommerce, got errors on checkout page. Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home3/xxxxxxxxxx/wp-content/themes/gshop/inc/woocommerce/review-order.php on line 27

ThemeRox

We are planing for this week :). Major update are coming :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Mexico

same problem here

Hi, looks like your theme is incompatible with the last version of woocommerce, got errors on checkout page. Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home3/xxxxxxxxxx/wp-content/themes/gshop/inc/woocommerce/review-order.php on line 27

ThemeRox

We are planing for this week :). Major update are coming :)

  • Bought between 50 and 99 items
  • France
  • Has been a member for 2-3 years

Hello, how translate ‘items’ in french ?

ThemeRox

Hi, For language support we had used there WPML. So please check their documentation. https://wpml.org/documentation/translating-your-contents/using-the-translation-editor. There you will find everything. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m thinking of purchasing this theme but the latest comments say that this theme is incompatible with the latest version of WooCommerce. Two users over the past three weeks have made comments.

Is this true that the theme doesn’t support the latest version of WooCommerce?

According to this page, the “Last Update” of this theme was 19 December 13.

Is this theme actively updated and supported?

ThemeRox

We are checking the issue and will inform if there any problem will fix it. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Pagebuilder dont work on wordpress 3.9, i´m using wordpress 3.9 but when trying edit the page using pagebuilder don´t let me save the changes.

Default-user

its gonna be an update to fix the wooCommerce and page builder issue?

Default-user

i buy this theme few days ago and nobody answer my questions.. this is a dead theme?

ThemeRox

No. We are working on the issue. Will update you. Thanks

Default-user

Theres an ETA for the update? im in trouble here..

ThemeRox

We are planing for this week :). Major update are coming :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there can you please let us know estimated time frame for these updates? we are facing really big problems

Thanks

ThemeRox

We are planing for this week :). Major update are coming :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Premium VirtueMart e-commerce Template GSHOP bought. we paid. did not work properly. had constant problems. The admin panel did not work. categories has caused problems. I wanted to re-download to now. writes. Download not available Item removed by either the staff or the author. Give me back my money. I’m never getting out of here in a template again. ThemeForest you even pay USD 1. Give me back my money. Install as loans. Do not h?rs?zlara here in this place. shame, shame. Where’s my money I’m crawling. Please refund my money!

Default-user

Always problem Always problem please urgent money back ok !!!

Default-user

Download not available Item removed by either the staff or the author. Give me back my money.

ThemeRox

Hi, Please inform to the themeforest support. Cos the item is live but don’t know why you unable to download it. Only marketplace stuff can help you on this issue. I am reporting them. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

I Phone 5s

Fatal error: Call to undefined method DateTime::diff() in /home/laptopta/public_html/templates/rox_gshop/html/mod_news_show_sp2/default.php on line 187

ThemeRox

Hi, Its php version issue. Its just server configuration issue. Check this link to configure php runtime http://php.net/manual/en/errorfunc.configuration.php Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

What is the problem ? Fatal error: Call to undefined method DateTime::diff() in /home/laptopta/public_html/templates/rox_gshop/html/mod_news_show_sp2/default.php on line 187

ThemeRox

Its not Joomla theme its wordpress theme. Also for that just configure php runtime on your server. Thanks

ThemeRox

You are talking about joomla template and we disable it for some issue. So configure runtime and it will works fine. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

When is gonna be released the update for wordpress 3.9? im keep waiting…

ThemeRox

We are planing for this week :). Major update are coming

Default-user

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

still waiting the update.. any news?

ThemeRox

All update are running. Today we will submit it for the review. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

the update is already available for download?

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

This theme does not support the latest version of Wordpress, and i have more than a month awaiting an update that never comes.. i want my money back!!!!!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
antusz Purchased

Hi,

Do you plan to support this theme with wordpress 3.9, or is there any chance to have the page builder functionable? (because wp 3.9 upgraded tinymce to 4.0 so it throws errors :( )

Thanks your answer in advance, and have a nice day

ThemeRox

I had checked by updating and found page builder have a issue. We are already on that. Working to fix it. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kmonell Purchased

I just purchased and I’m getting the following error on the checkout page. Please help.

Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/content/97/8209197/html/wp-content/themes/gshop/inc/woocommerce/review-order.php on line 27

ThemeRox

Hi, Do not upgrade woo-commerce untill we made upgrade on it. Just use recommended version with the theme. It will work great. After that we will update files and you can replace file then. Thanks

Default-user
kmonell Purchased

Well, what if I’ve already updated?? Do you plan on upgrading soon? Kind of screwed here. Thanks.

ThemeRox

Hi we are working but to solve your problem just go to wp-content/themes/gshop/inc/woocommerce/review-order.php and then go to line number 27 and then replace get_available_shipping_methods() with get_shipping_methods(). It will solve your problem. Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom
anguscs Purchased

How to i remove the counter above the footer but keep any widgets i place in there?

ThemeRox

Hi, Just check widgets for the position. Remove and replace with your own. Thanks

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