Discussion on Guesthouse - Hotel & Sport Center 2in1 Premium Theme

616 comments found

  • Turkey
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I do not like your theme a lot of tools does not work! not give technical support to … How can I return?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Turkey
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I signed up I asked the question but did not get the answer: (

ait
ait Author

Thanks for that, I’ll forward your message to our developer. He’ll look at your questions soon. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I am not happy at all with this theme. I’ve been building Wordpress sites for a long time and never have I had this many issues with a template. The amount of time that it takes to troubleshoot simple issues is beyond ridiculous. How do I return this site for a full refund? Why are your comments full of negative reports? You did a great job making this template shiny and selling it.

ait
ait Author

Sorry to hear that. Have you tried to post your questions to our support forum? Our developer will help you with your queries. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
buriboo Purchased

I have a problem with the visual editor, I can not see it.’ve reinstalled the theme. some solution ?

thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Worst theme ever. Inline styling, a lot of errors, un-necessary code, un-necessary css, hard to customize, built on a custom framework over WP… Looking at the code gives the impression the author has no clue about SEO and website optimization. Which leads to the impression that this is built by a designer, not a coder. Worthless. 0 stars

ait
ait Author

Sorry to hear that. Please contact our support forum if you’re having any issues. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Nothing like the good old PR helpful answer…

  • Has been a member for 2-3 years

Sorry but i need help? Why does the theme tel me to choose the room and date if i already do so, to book a room?

ait
ait Author

Where is it happening? Just tried our demo site and all is working OK. Thanks.

  • Has been a member for 2-3 years

Well we purchased it for a guest house, and i know your demo room viewer works. But for some reason ours doesn’t work. I already installed the form plugin and and all that is necessary. And still the room viewer booking doesn’t work.

Thanks.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hey there I was wondering if you could me out , my raygig purchased your theme while back, actually you reference his comment on page 15 raygig id = comment_2395413.

Im getting a weird errors [11-Dec-2012 22:54:12] PHP Fatal error: Call to a member function options() on a non-object in /home6/teeupaga/public_html/wp-content/themes/guesthouse/ait-cache/_Nette.FileTemplate/_Templates.main-homepage.php-8093aa19a92207575d37b1928b4c0713.php on line 50

The length cannot exceed initial string length in /home6/teeupaga/public_html/wp-content/themes/guesthouse/AIT/Framework/WpLatte/Entities/WpLattePostEntity.php on line 334

url = www.teeupagainstcancer.com

I would post it in the form but I dont have access to my friends account

and im trying to get his site working

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi I’m having trouble with your support forum. My “Item Purchase Code” was once associated with my account and now it’s not. I get the error that its being used by another account do I have 2 accounts? my email account associated with the account is my name at onlineinnovators.com. can you advise?

Thanks, Dylan Dawson

ait
ait Author

I can see that your account was created on 11th of December. You should get an email with password. I’ve reset your password a minute ago. Please check also your spam/junk folder. Thanks.

Default-user

Hi still says “Purchase Code Already Used!” I have entered this correctly before? can you reset it?

Here is my question:

Themebox causing slow load times:

I’m experiencing a slow load time for my site. When I turn off the themebox in the backend the site speed improves, but the site breaks (does not finish loading) When I turn it on the site is fixed but has slow load time and I have to hide the theme box with css (display:none). Please Advise

For faster issue resolution please provide: URL to your website: http://crimt.onlineinnovators.com Browser version: firefox 17.0.1 Theme version: guesthouse 1.0

ait
ait Author

I can see that you already logged in to our support forum Are you able to post to WP Guesthouse category? Please post your questions there as our developers don’t have access to this discussions to answer your questions.

Thanks for understanding.

Default-user

Exactly, thats what I am trying to do, it says I don’t have access to post a discussion there?

ait
ait Author

Please send me your username & password to our support forum via private message, I’ll forward it to our developer. He’ll check it. Thanks.

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 6-7 years
nitagale Purchased

Does not work in latest version of WP

ait
ait Author

Please download the latest theme version, we’ve released a fix yesterday. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Your fix doesn’t fix WP 3.5 with latest WPML enabled ( also fixing WP 3.5 ). All posts and pages are invisible.

ait
ait Author

It’s probably a WPML issue, if you turn off the WPML plugin pages are visible. We’re investigating what is the issue. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

I’m pretty sure it’s a theme issue, because if i turn off the theme and activate another one, the posts and pages become visible again, even with WPML turned on.

ait
ait Author

We’ll have a look at it. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can you give a quick run down of how to change the background image to show a large image like you are showing in the sport version.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Estonia
  • Has been a member for 2-3 years

Hi,

Yesterday was all working, now getting this error when trying to access any page:

Fatal error: Call to a member function options() on a non-object in /home/np23928/domains/powtec.ee/public_html/wp-content/themes/guesthouse/ait-cache/_Nette.FileTemplate/_Templates.main-page.php-c9e5192a7b70b7f0c1d87abf8077338b.php on line 68

ait
ait Author

Hi,

Do you have the newest theme version?

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

same here:

Fatal error: Call to a member function options() on a non-object in /home/np23928/domains/powtec.ee/public_html/wp-content/themes/guesthouse/ait-cache/_Nette.FileTemplate/_Templates.main-page.php-c9e5192a7b70b7f0c1d87abf8077338b.php on line 68

ait
ait Author

Hi,

Do you have the newest theme version?

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 and 100 dollars
dreirad Purchased

we’ve got major problems after updating to wordpress 3.5: Fatal error: Call to a member function options() on a non-object in /www/htdocs/w00e5fbb/wp-content/themes/guesthouse/ait-cache/_Nette.FileTemplate/_Templates.main-homepage.php-8efeb0f21f71b4534eab6b62b676e890.php on line 50

see on www.unterlehengut.at

we ask you for some advise… thx

ait
ait Author

Hi,

Please update to the newest theme version.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I installed this theme on my localhost, but when I tried to check the website, it redirects me to http://www.localhost.com/guesthouse

How to remove that www and .com?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Thailand

Nearly bought this theme but such negative feedback has put me off and constant redirecting to the forum rather than simply answering simple questions, how annoying must that be.

ait
ait Author

Sorry to hear that. We have a support forum simply because our develoeprs and designers don’t have access to discussions on themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I need to update the summary reservation form on homepage and just keep dates and remove room type drop down. How do I do that.

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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