Discussion on Guesthouse - Hotel & Sport Center 2in1 Premium Theme

616 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Romania

Hmm, i’m having a lot of trouble with Disqus. I’ve browsed you support forum and i’ve found that you are simply is ignoring all the request to fix your theme(s) so that Disqus is working properly. I think that this is a very unprofessional attitude. I’m sorry that i bought your theme. Fool me once…

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain

Hi,

This theme allow to pay? I mean Virtual Payment like Paypal, Credit Cards, etc… Thanks!

ait

Sorry theme does not include any payment gateway integration. You can use Booking Calendar plugin or other 3rd party reservation system for that purpose. Thanks.

jorgeayusomolina

Ohhhhhhhhhhhhh!!! :( Ok, thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Is it possible to buy your theme, customized it and have it loaded on my sub-domain for a client presentation then upload it for proper use for the client after we seal the deal OR do I have to buy another license for uploading on another domain apart from my sub-domain?

ait

Thanks for your message. You don’t need another license for demo site.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Thanks for your swift response. Does your theme checks if a room is booked?

ait

Sorry theme includes only simply enquiry form, it does not include any sophisticated reservation system. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

I have a pre-purchase question and apologize for not reading thoroughly all 544 previous comments to find out if my question already occurred before ;-)

The reservation form is that based on a certain form plugin like CF7 or so? Can it be changed (easily) via the WP admin area or does it need hard coding to be changed?

Thanks & best regards, Monique

ait

Hi Monique, You can do changes pretty easily using admin panel. Thanks.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 2-3 years

Hi, I´m not getting my background image to work correctly. Can you show me the way to get it done?

Thank you. Breno

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
  • United States

can i customize the complete order form

ait
ait Author

Hi,

Yes you can, it’s a Contact Form 7 form.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
  • United States

how to change the background of the overall theme. i added an image and didn’t see results. do i have to create a skin? and if so i see very little in the documentation on it.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi, I am thinking about this theme, but the homepage slideshow, does it have an option to make is a fade in and out slider?

ait
ait Author

Sorry fade effect is not available. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

sir . i purchased this theme. but i don’t really know if i don’t want to use ‘book now’ button in main page. i want to delete it but i can’t.

i’m really happy if you reply asap.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Does this theme come with dummy content? I’d like to show a client how it might look, but using your existing content if possible.

ait
ait Author

Yes, demo content is included. Please note that images used on our demo site are proprietary and we cannot resell them. These images are not included in the package. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
logosi Purchased

How do I remove the SPECIAL OFFER? That’s the one with the bell surrounded by garland. Thanks.

Default-user
logosi Purchased

never mind… found it.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
SimoneC Purchased

Theme has many features, hardest decision is figuring out which one will work best for your business. I’ve found support to be very good & quick. Allowing for time zones, its nice to wake in the morning & head for the support forum to find a reply to my questions.

ait
ait Author

Thanks for your message, enjoy your site ;)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • India

can you add addition payment gateway ccavavue

ait
ait Author

Sorry payment gateway is not supported by default. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

hello! I’ve just updated the theme like discribed in the FAQ.

When I activated the template again (after installing the updated version), suddenly I got a blank screen. Now I could not access my wp-admin and my website anymore.

Can you please help me with this?

Thanks in advance!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

Ok, I’ve posted to the support forum!

Thanks a lot!

Default-user

No response on the forum, could you please help me? It’s really urgent, my website is now already 3 days offline…

ait
ait Author

Sorry for that. I’ve forwarded you message to our support staff, they’ll have a look at your issue asap. Thanks.

Default-user

They just closed my topic but nothing is solved yet? Some other people where posting at my topic, but my problem is never solved? Site is already 8 days down…

Default-user

Ok, no problem, I’ve solved it myself! :-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Please Please tell me how you solved this issue. My site is three days down.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Why does the slider not work in chrome correctly? First time it doesn’t show the images, you refresh and once cached it displays the images.

Very annoying, is there a fix for this?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

I’ve registered and submitted a discussion, problem is now I’ve forgot my details and you have updated your site, instead of users it’s now just email address. I have 100s of email addresses and when I try to “forget password?” option it gives me a error 500.

Starting to annoy me now…

ait
ait Author

Thanks for notifying use, we’ll have a look at the issue.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi Presale question:

Can the booking part be eliminated from this theme. I want to use for a different service and they do not need booking.

ait
ait Author

Sure, you can disable the search box no problem.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Theme lacks PROPER documentation and you have to download many thing one at a time because some scripts not included in download. VERY disappointed with this, at least so far.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

This was not a request for support. My emails to you go unanswered. This is a COMMENT about your theme. Although it is good overall, you have dropped the ball in several key areas and people should know that these things are a problem and not sold as shown in the demo.

ait
ait Author

Sorry I didn’t get any email from yourself, if you post any questions to our support forum our support staff will be happy to help you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does not setup as shown in demo!

Default-user

REFUND MY ACCOUNT PLEASE. THIS IS NOT SOLD AS SHOWN. FIRST TIME I HAVE EVER REQUESTED REFUND with Envato.

ait
ait Author

Hi,

Images that are on our demo site are not included in the theme as these are proprietary images and we cannot resell them.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

I don’t want support and I don’t care about images. I want what I paid for. What you advertise as a working demo and demo provided.

Your DEMO data is not as shown. There is no easy way to re-create the Sports version demo as shown on your website. The sports version is part of the demo and your site says the demo is included. This is not true at all.

I requested a refund. I suggest you give it to me. It’s a matter of principle and MY MONEY that I think was unfairly taken. You never responded to me email and now you tell me you didn’t get it.

You should sell what you advertise you sell. If not, I want my money back. It’s that easy.

I am getting ready to reverse my credit fees with Envato and post a ripoff report.

You should have handled this matter with respect. Now, it will escalate.

ait
ait Author

Sorry to hear that. You can configure everything in our admin panel, Sport version is the same theme just configured differently – everything from the admin panel, you don’t need to go into html nor css.

If you don’t know how to our admin panel, please ask on our support forum, our support staff will be happy to help you.

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