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Hmm, i’m having a lot of trouble with Disqus. I’ve browsed you support forum and i’ve found that you are simply is ignoring all the request to fix your theme(s) so that Disqus is working properly. I think that this is a very unprofessional attitude. I’m sorry that i bought your theme. Fool me once…
Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com
You support forum account will be generated automatically.
This theme allow to pay? I mean Virtual Payment like Paypal, Credit Cards, etc… Thanks!
Sorry theme does not include any payment gateway integration. You can use Booking Calendar plugin or other 3rd party reservation system for that purpose. Thanks.
Ohhhhhhhhhhhhh!!! Ok, thanks
Is it possible to buy your theme, customized it and have it loaded on my sub-domain for a client presentation then upload it for proper use for the client after we seal the deal OR do I have to buy another license for uploading on another domain apart from my sub-domain?
Thanks for your message. You don’t need another license for demo site.
Thanks for your swift response. Does your theme checks if a room is booked?
Sorry theme includes only simply enquiry form, it does not include any sophisticated reservation system. Thanks.
I have a pre-purchase question and apologize for not reading thoroughly all 544 previous comments to find out if my question already occurred before
The reservation form is that based on a certain form plugin like CF7 or so? Can it be changed (easily) via the WP admin area or does it need hard coding to be changed?
Thanks & best regards,
Hi Monique, You can do changes pretty easily using admin panel. Thanks.
Hi, I´m not getting my background image to work correctly. Can you show me the way to get it done?
Thank you. Breno
can i customize the complete order form
Yes you can, it’s a Contact Form 7 form.
how to change the background of the overall theme. i added an image and didn’t see results. do i have to create a skin? and if so i see very little in the documentation on it.
Hi, I am thinking about this theme, but the homepage slideshow, does it have an option to make is a fade in and out slider?
Sorry fade effect is not available. Thanks.
sir . i purchased this theme. but i don’t really know if i don’t want to use ‘book now’ button in main page. i want to delete it but i can’t.
i’m really happy if you reply asap.
Does this theme come with dummy content? I’d like to show a client how it might look, but using your existing content if possible.
Yes, demo content is included. Please note that images used on our demo site are proprietary and we cannot resell them. These images are not included in the package. Thanks.
How do I remove the SPECIAL OFFER? That’s the one with the bell surrounded by garland. Thanks.
never mind… found it.
Theme has many features, hardest decision is figuring out which one will work best for your business. I’ve found support to be very good & quick. Allowing for time zones, its nice to wake in the morning & head for the support forum to find a reply to my questions.
Thanks for your message, enjoy your site
can you add addition payment gateway ccavavue
Sorry payment gateway is not supported by default. Thanks.
hello! I’ve just updated the theme like discribed in the FAQ.
When I activated the template again (after installing the updated version), suddenly I got a blank screen. Now I could not access my wp-admin and my website anymore.
Can you please help me with this?
Thanks in advance!
Ok, I’ve posted to the support forum!
Thanks a lot!
No response on the forum, could you please help me? It’s really urgent, my website is now already 3 days offline…
Sorry for that. I’ve forwarded you message to our support staff, they’ll have a look at your issue asap. Thanks.
They just closed my topic but nothing is solved yet? Some other people where posting at my topic, but my problem is never solved? Site is already 8 days down…
Ok, no problem, I’ve solved it myself!
Please Please tell me how you solved this issue. My site is three days down.
Why does the slider not work in chrome correctly? First time it doesn’t show the images, you refresh and once cached it displays the images.
Very annoying, is there a fix for this?
I’ve registered and submitted a discussion, problem is now I’ve forgot my details and you have updated your site, instead of users it’s now just email address. I have 100s of email addresses and when I try to “forget password?” option it gives me a error 500.
Starting to annoy me now…
Thanks for notifying use, we’ll have a look at the issue.
Hi Presale question:
Can the booking part be eliminated from this theme.
I want to use for a different service and they do not need booking.
Sure, you can disable the search box no problem.
Theme lacks PROPER documentation and you have to download many thing one at a time because some scripts not included in download. VERY disappointed with this, at least so far.
This was not a request for support. My emails to you go unanswered. This is a COMMENT about your theme. Although it is good overall, you have dropped the ball in several key areas and people should know that these things are a problem and not sold as shown in the demo.
Sorry I didn’t get any email from yourself, if you post any questions to our support forum our support staff will be happy to help you.
Does not setup as shown in demo!
REFUND MY ACCOUNT PLEASE. THIS IS NOT SOLD AS SHOWN. FIRST TIME I HAVE EVER REQUESTED REFUND with Envato.
Images that are on our demo site are not included in the theme as these are proprietary images and we cannot resell them.
I don’t want support and I don’t care about images. I want what I paid for. What you advertise as a working demo and demo provided.
Your DEMO data is not as shown. There is no easy way to re-create the Sports version demo as shown on your website. The sports version is part of the demo and your site says the demo is included. This is not true at all.
I requested a refund. I suggest you give it to me. It’s a matter of principle and MY MONEY that I think was unfairly taken. You never responded to me email and now you tell me you didn’t get it.
You should sell what you advertise you sell. If not, I want my money back. It’s that easy.
I am getting ready to reverse my credit fees with Envato and post a ripoff report.
You should have handled this matter with respect. Now, it will escalate.
Sorry to hear that. You can configure everything in our admin panel, Sport version is the same theme just configured differently – everything from the admin panel, you don’t need to go into html nor css.
If you don’t know how to our admin panel, please ask on our support forum, our support staff will be happy to help you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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