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Before you tell me to go to support again…
This page is for COMMENTS and that’s what I am doing.
Please post to our supprot forum as our support staff don’t have access to themeforest discussions here. Thanks for understanding.
2,837 Purchases sold at $50 each is $141,850.00
But the sports demo setup is missing even though you say you supply the demo data as part of the theme purchase.
Shame on you.
Do you guys have a theme with a booking engine/module that works for Taxi and Limousine booking?
I truly hope you guys can develop something serious for transportation booking… it has been hard to find something useful
You can use Guest house theme and customize it a bit. Thanks.
I have some troubles with the theme and support forum. Please check you facebook page where i sent a message. Thx
It would be the best if you write all your support questions to our support forum, our facebook page is maintained by marketing guys, they won’t really help you. Thanks.
Hello Dear Template designer and owner of this amazing theme,
I’m Qasim Hussain the marketing manager of : http://www.phptravels.com
PHPtravels provide complete online traveling business solution from hotels booking to cars reservation and everything in between related to travel business.
I have review your template and I’m interested in your template,
i would like to customize litle more your template and use on our PHPtravels script.
for that we will put your template on our website and will resell it as a modified version for our script. in this we need special offer from you to us.
we need that you give us special price on per theme license. we can buy it
on themeforest also but we need more cheap price with good support.
this is a long term business opportunity i hope you also love to work with us.
please shoot me your offer at email@example.com
Hi Qasim, Thanks for your message. You can purchase extended license if you want to use the theme unlimited times. Regular license can be used for one website only.
Hi Everybody of Ait Team! Congratulations for the Gueasthouse theme. Well, I would like to know if it is possible of placing the form booking not just at home together with the slider, but in other page which I want for instance, in a sidebar through a widget or any way of doing! Is it possible?
Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com
You support forum account will be generated automatically.
For sports booking can you allow the user to see what slots are available for booking?
Sorry this is not possible by default, you might use a 3rd party plugin for that.
how can I do if wordrpress 3.8 do not work on some elements such as the menus and loading images?
I can not register my license on the site! how can I?
Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register
my Item Purchase Code is not valid. Why??
Please send me your item purchase code via private message, we’ll have a look at it for you. Thanks.
Hi There, I need a template for a Rent-A-Car website. It needs to contain fields like car model, pick-up and drop-off dates and time. Followed by a form where the customer enters his contact information.
1. Is this level of customization possible on the GuestHouse WordPress Theme?
2. Do you have another suggestion?
Hi Elias, I think you should be able to do it with this theme with a bit of customization. You can also use a 3rd party plugin and replace our searchbox with the one that comes with the plugin.
My header images will not display. I posted a question on the support site but have had no response.
I already did no response – http://support.ait-
For the guesthouse booking , can you see availability of the rooms when doing a booking ?
Sorry this feature is not implemented, but you can use 3rd party plugin or system for that.
I have posted to the support forum MULTIPLE times now and have no gotten a response on the following: WHAT DO I NEED TO DO TO GET SOMEONE TO RESPOND?
For faster issue resolution please provide:
URL to your website: http://www.doworkfoundation.org
URL to your website: http://www.doworkfoundation.org
Browser version: Internet Explorer 11, Firefox 26, Chrome 31.0.1650.63
Theme version: 2.42
I am having a problem with my slider on the site www.doworkfoundation.org. The images are not showing up in the slider and it is not formatted properly in Internet Explorer or Firefox, but works perfectly in Chrome.
I have the same template installed on www.fo1sports.org and it works across all three browsers. What could be the problem?
Sorry for that. I’ve forwarded your message to our support staff, they’ll have a look at it asap. Thanks.
As far as I can see, the support for the themes from this company is very weak, either on their own site or here. They have an online support button on their website but noone is ever online, always. No contact information, even no email address to contact. So for me this company is not a professional one, noone really cares about it. I wanted to buy this theme but when I could not manage to contact someone directly to ask about some issues, I think I will pass this company. Still no clue why they do not provide a support email address on their site.
We provide free after purchase support on our support forum only as developers don’t have access to themeforest discussions.
If you’d like to ask a presale question feel free to post it here.
Looking for a theme to rent houses on a single city, only.
Is this suitable? Is there a payment method for the renters?
Thanks for the message. There’s no payment for renters by default, but you can implement a 3rd party plugin that will help you do that.
Great. But it’s suitable for a vacation renting in a single city? I mean houses, not rooms.
Guys, I need to know if this is suitable for what I need.
If so, I’ll buy the item and ask you to do some tweaks to it.
You can use it for multiple locations as well, no problem.
You do some tweaks to it, right?
What are your prices to change a few things?
Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.
Dear AIT/Developers & anyone interested in buying this theme.
I just received a bill from Mediatemple for 2500$ and all issues point to this theme. Apparently this theme caused my server to go WAYYY Over in the GPU usage report and its refering to many many many pages of this theme. Why this happened i dont know why but its the only theme on my server that is having this issue.
the theme is great but if only 1000 people visited my website last month and this happens there is a serious issue with the theme and causing the server to overwork and I’m stuck with the bill in the end.
Something has to be wrong there, we’re getting several thousands of visitors a day on all our themes and never had any issue. Please post more details to our support forum. Thanks.
well mediatemple didnt really give me any sort of exact issue either, only that it was using up TONS of GPU usage- We had to pay 500$ to just get our data off of the servers. crazy too that my MySQL DB was over 200mb as well, all my other domains were only 2mb files. idk what went wrong, but ill try to update everything to the latest- you guys should def investigate
very nice work. I am very much interested in buy this theme. I want to do websites for students where they can locate different institutions based on some information like location, GPA, degree, language requirements and so on…. what is the depth of categories levels filtering in this one? would I be able to do this?
Hope the question makes sense
Hello! I have to redo the site of a hotel chain in France and this medium is a bit special, I have one question for you relative to the booking engine.
Has there a GDS (Global Data Systems) and IDS (Internet Data Systems) to make visible hotels global portals such as Sabre, Amadeus, Galileo and Worldspan or ODS (Online Distribution Database) ...?
Hi, Thanks for your message. This feature is not implemented. You can however replace our simple reservation/order form with a 3rd party solution.
Just to mention, have a look at our Tour Operator theme, you might like it as well.
thank you for your reply, the Tour Operator theme is really nice also
Would it be possible to order you an extension allowing synchronization on booking with travel agency / booking world?
Just bought this theme without noticing it was by AIT. Had I have noticed I would have run a mile. AIT themes are by far the worst theme developers on ThemeForest and quite frankly should be slung off. Their support is dreadful at best, their themes are a nightmare to work with, their attitude stinks and I would advise all users on here to avoid these people like the plague.
This theme, like all their others is pants. Utter pants. Do not buy. I’ll be giving it the customary 1 star as all their themes are.
Thanks for your review. Here’s the only message you ever posted to our support forum: http://support.ait-themes.com/support/topic/13441
Sorry we don’t do any custom modifications, please contact a local webdesigner with that kind of enquiries.
I’m a web designer / developer more than capable of skinning and editing themes on themeforest including php and css. That doesn’t escape the fact that your themes are poorly developed, designed, supported and documented. I’ve had numerous email exchanges with your developers and gave up on you, vowing never to buy another theme from you. Unfortunately, this one slipped through without me checking that it came from AIT. This comments section is littered with complaints and you telling people to go to your support page (out of public sight) where you spend weeks ignoring them or fobbing them off with excuses.
Our support forum is public, everybody can read all comments there. We provide free after purchase support as good as we can, however we do not do any custom modifications. It’s simply humanly not possible to do everything for everybody. Thanks for understanding.
Most people here are not asking for ‘custom work’! They are asking for your theme to work – full stop, and do what it is supposed to, which it clearly doesn’t on many levels. I, for example wanted a sports theme, but got a hotel theme. Of course, I can redevelop the whole demo site from scratch as you instruct others to do so. However, none of the options work, save or make much sense. Even if they did, they won’t update. There are countless problems with this theme and it is horrificly developed. NOTHING TO DO WITH CUSTOM MODIFICATIONS!
STILL WAITING FOR SUPPORT
Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions asap.
Instead of resolving my issue, you caused me another problem. Why should I deal with theme problems myself. What is the purpose of the support?
FOR THOSE WHO ARE PLANNING TO BUY THIS THEME,
RUN AS FAST AS YOU CAN WITHOUT LOOKING BACK. THERE ARE REALLY PERFECT THEMES HERE.
THIS THEME IS FAR FROM BEING PERFECT. IT IS EVEN THE WORST THEME I HAVE EVER BOUGHT.
SUPPORT IS HORRIBLE. THEME ALWAYS HAS ISSUES. EVEN A SMALLEST UPDATE CORRUPTS EVERYTHING.
I FINALLY CHANGED MY THEME AND RELAXED FOR THE FIRST TIME THIS MONTH. SHAME ON YOU FOR CAUSING ME A LOT OF STRESS.
I had a look at your questions on our support forum, majority is hosting related. For example: http://support.ait-themes.com/support/topic/70108
Please make sure your hosting matches theme hosting requirements. Please check the following url for more details: http://www.ait-themes.com/doc/hosting-requirements/?theme=guesthouse-wordpress-theme
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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