Chimpstudio

Chimpstudio supports this item

Supported

268 comments found.

is there a way to add more menus and to add a clickable phone number at the top of this theme

Yes, you can create multiple menus in this theme. Just follow the following path => Appearance => Menus => Create new menu. You can add phone# to be clickable by adding HTML code in the Header text area.

When I upgraded Wordpress, the slider disappeared. I can’t seem to get it back. Can you help with this issue?

Hello @ scottbork. Could you please create a ticket at http://www.chimpgroup.com, explain your issue in detail and provide your login details and url. Your issue will be seen and sorted.

how can i make this template work for mini sites like lets say i have a gym corporate site n 5 mini sites for each locations

Do you want to have one url for all locations? Say you want to have website address and add locations/sites on it? Or there is any different idea?

Have you guys fixed the slider issue with the latest wordpress update? I created a ticket and never heard anything more about you guys working on it.

Slider has been updated already. Are you still having the older one? If yes, then please then ask support teqm to provide you latest version of theme and slider.

I’ll try and contact support again.

Thank you for your kind cooperation.

Many issues with this theme, it seems. The slider doesn’t work properly and the home page widgets do not show up in the proper places. Quite disappointed. I have created a ticket and still do not get the answers I’m looking for.

The theme is 2 years old, still we are giving full support of it. We have updated the theme to the latest wordpress, you just need to get the files form Themeforest Downloads section and update it with latest files. Issue will be sorted.

I did what you said, still issues.

Do it once again as I have updated the theme with new modifications to resolve the issues.

Hi Chimp,

Your live preview is not working.

Just thought I’d let you know.

Cheers, David

Demo has been restored, please have a look now. There was server issue that has been resolved.

Hi I’m doing this on behalf of a client I’m working with. I’m working with a company to do some seo and website stuff and I was given access to the wp-admin area. Anyway I log in and I saw it needed a wordpress update so I did that (automatically using the update feature) and it went fine, however I notice the slider was blank, I looked on the ‘manage slider>edit’ and nothing seem to be working, the pictures is blank and I tried rearranging them and deleting then adding. Nothing seem to be working. I have attached a diagram on what I mean.

My current version of wordpress is 4.2.2. I have done this a million time before with other clients/works website and never had a problem before. How do I fix this? Please answer me back ASAP. The website is: http://www.surbitondental.co.uk/. Thank you.

Kind Regards Anna Nuttall

Hai @ annanuttall. Thank you for your feed back. Please login to account that was used to purchase the theme and get the latest files from Themeforest > Downloads section > Gym Extreme and update your theme. The compatibility with latest wordpress version has been given already and theme would work fine.

slider on my website is not working can you help me ?

Can you email me using email address given on my profile page of themeforest and describe issue you are facing with ticket system and theme? I would resolve both issues for you.

Two days ago I sent a request via your profile but still have not received an answer?

Your ticket ID is 812836 and your email address there is mario.b-- [at] gmail.com. Use these credentials to access the ticket. Your ticket status is open and ticket can be accessed now.

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