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Hi,
Im having massive problems with the sites responsiveness. Nothing seems to work like it should.
Please can you have a look?
Thanks
Andy
Hi tfmonkey,
Thank you for getting in contact with us on themeforest. In order to see what is the exact issue which you are facing, i need to have a look at the Url and back-end.
www.chimpstudio.co.uk/support/ is our customer support ticket system. You can open a ticket and mention your query. Our customer support representative will help you out in resolving it.
Best Regards,
ChimpStudio
Hi tfmonkey,
Thank you for getting in contact with us on themeforest. In order to see what is the exact issue which you are facing, i need to have a look at the Url and back-end.
www.chimpstudio.co.uk/support/ is our customer support ticket system. You can open a ticket and mention your query. Our customer support representative will help you out in resolving it.
Best Regards,
ChimpStudio
Support site is saying I don’t have a valid purchase code. But it is indeed definitely from theme forest.
Hi desithedesigner,
Thank you for getting in contact with us on theme forest. Please follow this procedure in order to get your purchase code. http://www.chimpstudio.co.uk/extra/tf/pur_ver.png
If you still face any issue then please drop us your message through the TF message system so that we can help you out with the current query which you are facing.
Best Regards,
ChimpStudio
Where is the file to import the content as displayed on the preview
Hi jaburto,
Thank you for getting in contact with us on themeforest. You can file the .xml file inside the zip folder which you will download from Themeforest.
Best regards,
ChimpStudio
Hello,
How big is the image in the front slider?
Hi kingcontent,
Thank you for getting in contact with us on themeforest. The image in the front slider has width = 980px and height = 380px.
If you need any further help then please do not hesitate to contact us. We have a special customer support ticket system www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will help you out with it.
Best regards,
ChimpStudio
Hi Wordspress,
Thank you for getting in contact with us on themeforest. You can change its hover color from color.css file in line 3.
If you need any further help then we have a customer support ticket system. You need to use our customer support ticket system www.chimpstudio.co.uk/support/ and mention your further issue. Our customer support representative will help you out in resolving it.
Best Regards,
ChimpStudio
Can you tell me why my class schedule section is only showing up left aligned? http://ugothands.com/wordpress/?page_id=23
Thanks! Brian
Hi bfuente,
Thank you for getting in contact with me on themeforest. It is the default design of theme that classes are showing as left aligned but you can change it by customizing style.css file.
If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system www.chimpstudio.co.uk/support/ and mention your requirements.
Best Regards,
ChimpStudio